• Movie Studio

  12 answers, most recent on 4/9/2026

  RE: How to stop Magix trying to force me to install Travel Maps everytime?
  @Apollo89x You comments do a disservice to the many users of VDL who purchase it to get the "additional content." Seriously, you obviously don't understand about simply checking the box in the image that I showed. What is the matter with you that
• Movie Studio

  16 answers, most recent on 12/23/2025

  RE: No video only sound
  @Odd-Aagesen Hi Thanks for the information. I agree with @Marc-Goder comment regarding Open DML and playback on a Snapdragon device. I assume that the Win 10 PC had an intel or AMD CPU, is this correct? Do note:- Snapdragon ARM processors are not
• Movie Studio

  4 answers, most recent on 2/26/2026

  RE: [Closed] Video deluxe 2026 Plus
  @bruce-m Hello Bruce, it would have been ideal to start a new topic so others will easily spot your question. All you need to do is locate your image in the media pool and then drag it down onto the timeline below your video and title (as you are
• Video Pro X

  175 answers, most recent on 5/27/2026

  RE: Video Pro X16 - New Features and Bug Repairs
  @Reyfox, @browj2, @Gid Hi Tony, John, Gid @MovieEditorr sent me a link to a video of what happens with the SPR effect, I am still waiting for permission to post the video clip in the forum. In essence AFAICS the issue is appearing with this set up
• Movie Studio

  31 answers, most recent on 4/16/2026

  RE: Video deluxe 2026
  @ImTerribleAtThis Hi . . . . Magix Video Deluxe 2026 compatible with third party LUTs . . . . Yes with 2 provisos, the LUTs must be a 3D* LUTs and with a .cube file extension. * Nothing to do with 3D/Stereo, this refers to the number of dimensions
• Movie Studio

  6 answers, most recent on 2/1/2026

  RE: Video Deluxe 2026 Could Not Find a Part of the Program
  @Scott-Wright, @AAProds Hi Looking through the German section of the forum, this issue has been occurring randomly for seversl years. The solution is to uninstall and re-install the program, and remove all the fragments, files and folders and
• Movie Studio

  14 answers, most recent Yesterday

  RE: Formatting Drive
  @me_again, @CubeAce, @AAProds Hi Andy, Ray, Al In the interest of science (nerdiness?) I have been doing some testing with an SSD drive with 2 partitions one formatted with a 4K, and the second a 64k, allocation block size using the NTFS
• Video Pro X

  2 answers, most recent on 3/30/2026

  [Closed] Vegas 23 VCRUNTIME140_1.dll - can't start
  Hi! I was using V23 Build 356 in saturday and everything works great. After I finish movie I just turned off PC and didn't used it until now.Now I have VCRUNTIME140_1.dll error when I try to start V23. I uninstall all Microsoft Visual C++
• MAGIX

  10 answers, most recent on 3/30/2026

  RE: Service Status: Loops Unlimited #Solved
  Apparently Magix Music Maker continues to have constant issues. It also makes me wonder why the problem like the one below persist. I have found no forum responses, no direct solution. - Why do these problems continue persist?- What is specifically
• Movie Edit Now

  5 answers, most recent on 3/28/2026

  Video Deluxe 2026 Premium - Activating the AC3 5.1 Codec and Other Opt
  Hello, some time ago I purchased this program, but it doesn't allow me to export Dolby Digital 5.1 audio from 6 independent WAV files. There simply isn't an option to export a file with this track during export. I think I need to activate it
• Music Maker

  8 answers, most recent on 5/30/2026

  RE: Licence Document
  @Ward-Ron Hi . . . . I have Royalty Free Licenses for the Tracks I've made . . . . A 'Royalty free' licence, is one that you do not have to pay a royalty fee to use, this is the standard licence you get with the program, it does not allow you to
• Music Maker

  8 answers, most recent on 12/30/2025

  RE: Soundpool problem
  @Tony-Kovac Hi, Have you used Music Maker before? In your image, I see one Soundpool that says Download. Did you download and install it? You show the image of the Store - that is not where you use Soundpools. Did you download and install everything
• Movie Studio

  One answer, on 12/25/2025

  [Video Delxue 2026 premium] always crashes during export
  Hi, I've tried to export my movie to multiple formats, with gpu and gpu or none at all, but the program keeps crashing. No error messages, just the program is not responding and then closing itself. Probably you're going to ask for the log file, but
• Music Maker

  One answer, on 3/4/2026

  RE: Not Loading Saved Projects
  @Ken-E Hi . . . . Should I uninstall and reinstall? . . . . No, this may make the situation worse. . . . . in the correct place but wrong folder(?) . . . . A bit of a long shot, are you using OneDrive and they ending up in the 'OneDrive/Documents'
• Movie Edit Now

  One answer, on 2/28/2026

  RE: Activation of HVEC-Codec Feature
  @Fergal1 HI The same as when you had the issue before, you need contact Magix by email to infoservice@magix.net giving details of the purchase etc. Response times are extended at the moment, if you get an email from the AI Support system, offering
• Off topic

  13 answers, most recent on 2/27/2026

  RE: Payment not received email
  @riley-colwell @Tom_Sp You said in your response...... "Please note that this is a legally binding contract.If you do not update your payment details within 18 days, so that the amount due can be debited, your subscription will be canceled and all
• Movie Studio

  12 answers, most recent on 5/1/2026

  RE: Have downloaded Magix video de luxe 2026
  Jeff, thanks for the help, much appreciated. Yes, I have disabled the antivirus and also the firewall. Strangely, the problem occurred when I downloaded the latest X version, which did download, except that the pictures were blacked out, only a few
• Off topic

  163 answers, most recent on 6/12/2026

  RE: Magix support has not responded to support tickets for months
  @Steve-Jones3743 As a customer what's stopping you from contacting @Tom_Sp user Sp contacted Tom and his issue was resolved? As stated we are only volunteers, we have no authority over Magix. All of the answers are in this thread. Stephen Forum
• Off topic

  10 answers, most recent on 2/6/2026

  RE: Geen valideringscode ontvangen
  @Etienne-Verstuyf From where did you purchase the DVD? The fact that the serial key on the back of the DVD case and on the invoice is not accepted suggests you may have bought the product from a third-party seller I think. If so, it is the seller's
• Off topic

  163 answers, most recent on 6/12/2026

  RE: Magix support has not responded to support tickets for months
  Just a thought have you checked your email spam for messages from Magix. I say that because only a couple of hours from submitting my request I have had an email saying "Hello and welcome to MAGIX, Thank you for contacting us. Unfortunately, our
• Movie Studio

  22 answers, most recent on 4/9/2026

  RE: MS re-names every new import to the name of the last saved project!
  @Apollo89x Hi . . . . You literally seem to be obsessively pedantic about every single item of terminology, purely for the sake of being pedantic! . . . . There is nothing 'Pendantic' about using the correct terminology, this ensures that everyone
• Movie Studio

  12 answers, most recent on 4/9/2026

  RE: How to stop Magix trying to force me to install Travel Maps everytime?
  @Apollo89x No... "Travel Maps" is just an annoying spammy gimmick, which 99.999% of video editors have absolutely no use for! Lol No, it is not a spammy gimmick. You obviously have no clue about what it does or how to use it. I use it with most of
• Movie Studio

  22 answers, most recent on 4/9/2026

  RE: MS re-names every new import to the name of the last saved project!
  No... I am not talking about the "Export Folder".The export folder = Whatever folder you designate it as, within the default-directory settings. 🙄👍#I explained the issue completely clearly in my post...When "Importing" footage into the MS program,
• Movie Studio

  12 answers, most recent on 5/1/2026

  RE: Have downloaded Magix video de luxe 2026
  @David-Cowan Again, who told you there was no help available for Video deluxe 2026 Plus? Whoever it was needs to be "informed" that they are peddling wholesale untruths! The screen with the ten boxes would have been the one that allows you to