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159 answers, most recent 3 hours ago
RE: Magix support has not responded to support tickets for months
Just a follow-up on the comments from the now banished user about Magix On-line World and Xara On-line and to clear up any misconceptions about the statements: As of 2025, OVHcloud has taken over as the hosting provider for Magix and Xara Online
Photostory
15 answers, most recent on 1/28/2026
RE: 2026 Manual doesn't agree with program - Split Photostory, etc.
@doane Hi, Hmm. After going through the following, I can see that a new user can have problems understanding how it all works. I should probably do some tutorials on Photostory. Anyway, please read page 26 in the manual. Photostory can have multiple
Movie Studio
One answer, on 2/22/2026
RE: M0vie Stadio 2026 Platinum
@takashi-kawaguchi Google translate: フォーラムへようこそ。 発生している問題の診断にあたり、以下の情報をご提供いただく必要があります。 Windows のバージョンやプログラムのバージョンなど、お使いのコンピュータシステムの仕様について、こちらのトピック https://www.magix.info/us/forum/please-do-the-following-before-posting-your-question--621831/
Movie Studio
4 answers, most recent on 4/30/2026
RE: Premium Content
@M-J-S Hi, What email address was the "voucher" sent to? It is in the email that you received with the purchase of Video Deluxe, that contains the serial number for VDL, and a link to download VDL and its manual. Scroll down, the Coupon code should
Video Pro X
9 answers, most recent on 1/20/2026
RE: No output option at 100fps for 4k-100fps video
Thanks for that info. I'll have to see if that WMV file can be re-compiled back to an .mp4 clip at 100 fps with AVC or HEVC codec with a different video editor without much loss of detail of a 4K video. But I have to wonder why VPX is not setup to
Music Maker
7 answers, most recent on 12/16/2025
RE: MUSIC MAKER 2026 ULTIMATE did NOT download only Premium did
@Jerry-Nixon Hi, There are instructions that came in the email with your purchase and serial number. I suggest that you click on the links and read the instructions, reproduced below. Also, scroll down your email and look at everything else that you
Movie Studio
14 answers, most recent on 3/19/2026
RE: Separating Audio Tracks Video deluxe 2026 premium
@Gid Hi, Good example, but I don't think that this is what the OP is talking about. It all gets a bit complicated. Your example is one that has separate audio on each of the left and right channels, but there is only one track. When there is
Movie Studio
11 answers, most recent on 1/12/2026
RE: Video Deluxe 2026 - Access Violation Code - Program Crashes
@SHANE-KOHUT Welcome to the Magix user to user forums. Your screenshot shows that the error is being caused by a problem with "ntdll.dll" which is a Windows core file, so not a problem with VdL directly. You need to have your Windows installation
Movie Studio
12 answers, most recent on 4/9/2026
RE: How to stop Magix trying to force me to install Travel Maps everytime?
@Apollo89x You comments do a disservice to the many users of VDL who purchase it to get the "additional content." Seriously, you obviously don't understand about simply checking the box in the image that I showed. What is the matter with you that
Movie Studio
4 answers, most recent on 6/7/2026
RE: MAGIX Video deluxe 2026 Premium - My first voice over is the pits
@spuddy13 Hi Brian, I think that yours should be the best question of the year! Ever wonder what all of those audio type people are doing in films? Watch the credits for voice-over artists, recording engineer/soundman, cleaning/sound improvement
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