• ACID

  8 answers, most recent on 2/27/2026

  RE: Acid Music Studio 11, Auto update failure.
  I had the the installer from Microsoft to Install the correct version of Microsoft Visual Studio redistributable. Downloaded from Microsoft. Running that gives the option to repair the current install ( which I tried and it didn't help with the
• Movie Studio

  4 answers, most recent on 3/16/2026

  RE: Updating / Upgrading present and future concerns
  @SP. Thanks for the suggestion but I've no intention of updating to VDL 2026, I was posing a hypothetical question. How many people come on this forum saying they've just bought VDL 2026 and how do I do this. that or the other? If they've just
• Movie Studio

  46 answers, most recent on 1/28/2026

  RE: BEWARE Latest Nvidia GTX 591.44 Drivers
  @me_again Hi Andy, I suspect VdL 2025 is viewed in the same light as 2024 by Magix developers. I would be delighted to be proved wrong! Jeff
• SOUND FORGE

  7 answers, most recent on 4/9/2026

  RE: Ozone elements says serial # wrong
  @Paul-Gaunt PS, I take it that as Magix no longer support their products, when I have to reformat and install my SF17 is dead as it needs Magix to register the serial and the same for Vegas, I imagine :( Magix will keep the license servers running.
• Movie Studio

  16 answers, most recent on 2/25/2026

  RE: Can't get Red Text
  Hi . . . . Please note that the color in the Text selection box is MUCH REDDER than it looks here. . . . color in the screenshots, as you see, is what I see see in Irfanview and Photoshop . . . . Does this mean you see the colour issue only in
• Music Maker

  3 answers, most recent on 4/3/2026

  RE: Installation Gets Stuck
  Update: I have found that I have Music Maker 2026 installed and working on my pc. The only bug was that the setup exe was freezing like shown in the first post. So TLDR: Setup seems to work. Setup.exe seem to freeze forever but gets the job done.
• Movie Studio

  10 answers, most recent on 5/23/2026

  RE: Video Deluxe 2026 premium
  Hi John EB, I tried to use the VDL and it is crashing again. :(
• Music Maker

  8 answers, most recent on 2/25/2026

  RE: I want to change my payment method
  Hello! How i change credit card?
• Movie Studio

  2 answers, most recent on 3/12/2026

  [Closed] I have Video Deluxe Ultimate (2026) :: But ProDAD plug-ins won't work!
  I have paid to upgrade to the the ultimate version of Magix Video (the ultimate version)...Purely for the ProDAD features, which Magix display as being included within this version.I have manually-activated each of these plug-ins\However whenever I
• Video Pro X

  45 answers, most recent on 6/6/2026

  RE: DVDs cut don't play
  @rickduley Hi Rick, Thanks for the images; everything appears "normal" there! And for listing the type of disc. But are they DVD+R or DVD-R? In my experience, for single-layer -R are "better", i.e. produce fewer failures. What about the other
• Video Pro X

  45 answers, most recent on 6/6/2026

  RE: DVDs cut don't play
  Hi @emmrecs Verbatim Discs.I have just rebuilt PC with newest O/S (so ignore previous data - I must update that file).
• ACID

  8 answers, most recent on 2/27/2026

  RE: Acid Music Studio 11, Auto update failure.
  @stuart-cassie Used the Microsoft installer to remove Visual Studio. What does this mean? You go into Windows Apps and simply select to uninstall the Redistributables (I think it's version 2013). I'm not sure what you're doing here.
• Off topic

  31 answers, most recent on 5/29/2026

  RE: Stopping pop-ups from MAGIX on PC Boot
  Thanks @johnebaker No grey bears. But there is some good news ... @SP. wanted to see the "Hide News" pane and it is set to hide the news.The good news is that I have started VPX16 twice this morning and have been free of the curse. I haven't
• Photostory

  20 answers, most recent on 2/28/2026

  RE: Photostory 2026, "RC String 8875 not found"
  @David-Robinson5527 HI . . . . only appears when in the Classic view . . . . Good catch, and confirmed, this is a bug. Classic view is one I do not normally go into. I will send in a bug report. John EB I thought it was a bug and it is bugging me
• Samplitude

  7 answers, most recent on 3/31/2026

  RE: CC control of VST within Samplitude Pro X7
  @terra3 That plug-in actually has two methods of 'easy learn' and neither I could get to work within Samplitude I'm not exactly sure what you mean. Please provide screenshots. I'm talking about this here: Yes, that is what I'm talking about. The
• Other products

  2 answers, most recent on 6/9/2026

  program magix mp3 deluxe 19 won't open
  program magix mp3 deluxe 19 won't open program - error message at the top states " magix mp3 deluxe 19 doesn't work anymore." I have uninstalled and reinstalled .... it still gives me the same error message. please help !!! i need this program for
• Music Maker

  20 answers, most recent on 4/5/2026

  RE: Music Maker 2026 Frozen at SetViews during startup
  @browj2 Do you have a second monitor? Did you try to unplug it? I'm still on W11 23H2, so I cannot replicate this problem personally. Another user also reported that Sound Forge 12 no longer works normal after the latest W11 update. There was also a
• Rescue Your Videotapes!

  21 answers, most recent on 3/2/2026

  RE: what are correct driver(s) for the "video grabber" K0065 for win11?
  Thanks for info, but I am in over my head. after several hours the 'grabber' is located in "other devices' and the drivers do not get there and I have no idea how to fix it.
• Music Maker

  10 answers, most recent on 3/22/2026

  RE: I need to get a refund processed but Magix support keeps bouncing it
  @peter1968 It is highly unlikely, I think, that you will receive any sort of reply until at least next week, i.e., after the New Year holiday. JeffForum Moderator
• SOUND FORGE

  15 answers, most recent on 1/2/2026

  RE: mouse won't click properly in sf 18 waveform
  bad news. these settings worked for about 6 hours then reverted back broken. I sure hate to reset again. i went back thru your notes and did all your recommendations and it's still broken. Ideas?
• Video Pro X

  45 answers, most recent on 6/6/2026

  RE: DVDs cut don't play
  Just a thought:   I see in the latest log file a lot of references to the NVIDIA GPU.Is this the gentleman of colour in the fuel store?If so, how to get VPX16 to ignore it? I have already made this setting:
• Other products

  4 answers, most recent on 3/9/2026

  RE: Movie Delux 2026 Feedback button goes to Patches, not to feedback area
  @Survey123Jedi I agree. A poorly worded button.
• SOUND FORGE

  4 answers, most recent on 2/1/2026

  Extraction de pistes CD
  Bonjour, audiostudio 17 m’informe que je suis connecté sans privilèges d’administrateur système. Windows 11 confirme mes droits d’administrateur. Où dois-je chercher pour activer ces droits ? Merci pour votre réponse. Hello, AudioStudio 17 is
• ACID

  16 answers, most recent on 4/27/2026

  RE: ntdll.dll - ACID doesn’t start
  For several weeks I’ve had a problem. ACID Pro 11 won’t start. The following message appears: Problem Description   Application Name:    ACID Pro 11.0   Application Version: Version 11.0.2 (Build 21)   Problem:             Unmanaged Exception