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  • Music Maker
    One answer, on 3/7/2026
    RE: It Keeps Telling Me To Load Up Installation CD
    @Patricia-Stuart How old is it? If it was released before 2008 I don't think the copy protection is compatible with modern Windows 11 and won't recognize the original CD.
  • ACID
    13 answers, most recent on 2/20/2026
    RE: Acid Music Studio 11 Fails to run.
    Heres what the last report states:- SourceACID Music Studio 11.0 SummaryStopped working Date‎19/‎02/‎2026 14:39 StatusReport sent DescriptionFaulting Application Path:    D:\Music\ACID11\musicstudio110.exe Problem signatureProblem Event Name:  
  • Video Pro X
    4 answers, most recent on 5/28/2026
    [Solved] Video Pro X17 stuck at "Initializing movie"
    Hello, I have a problem with Video Pro X17. I live in France so my windows 11 is in french, however I installed Video Pro X17 in  "International English" (Do not know if this makes a difference). If I modify the windows layout, in my case I just
  • Audio Cleaning Lab
    5 answers, most recent on 3/4/2026
    RE: Download fails for Audio Cleaning Lab MX
    @Martin-Sauser In addition to what @SP. has written, I very much doubt whether ACL MX will run, and possibly not even install, under Windows 11. JeffForum Moderator
  • SOUND FORGE
    13 answers, most recent on 3/16/2026
    SF11 is stable - SF13, 14, 16 fail.
    I have been struggling with SF for years, I can no longer test if SF18 fixes issues or not but I am on SF16. When I've upgraded to new versions the bugs have not been fixed and have given up paid upgrading.I've just discovered that all the versions
  • SOUND FORGE
    5 answers, most recent on 2/28/2026
    사운드포지17 다운로드 안됨
    사운드포지 17 컴퓨터는Intel(R) Core(TM) i5-10400 CPU @ 2.90GHz(2.90 GHz) 원도우11입니다 .magix 온라인에서 구입후 지메일로 문자받아 다운로드 실행 했는데 화면에 로고도 안뜨고 다운로드도 안됩니다
  • ACID
    13 answers, most recent on 2/20/2026
    RE: [Solved] Acid Music Studio 11 Fails to run.
    @stuart-cassie Some other idea. These steps are for Acid Pro 10, not maybe they work also for Acid Music Studio 11. This will prevent Acid from doing a VST scan at startup. If you can start the program, you can open the VST Manager and remove a
  • SOUND FORGE
    3 answers, most recent on 1/5/2026
    RE: [Solved] SOUND FORGE Audio Studio 15 Steam Edition - Ozone 9 Plugins
    As I recall Ozone Elements was only included with Sound Forge Pro 15, but I am not sure about the bungle or the Steam version. Sound Forge Audio Studio 17 is currently on sale directly from Magix which now includes Ozone Elements (11) as well as
  • Photostory
    17 answers, most recent on 6/9/2026
    Unable to start Photostory de luxe 2025 and 2026 after changing comput
    My old computer had Windows 10 upgraded to Windows 11 and it had Photostory de luxe 2025 which has been working well with version 24.01.223. I have changed the computer to a new one with Windows 11 and on it I installed Photostory de luxe 2025
  • Rescue Your Videotapes!
    21 answers, most recent on 3/2/2026
    what are correct driver(s) for the "video grabber" K0065 for win11?
    windows recognizes the "grabber" but says no drivers exist. Are they on the CD? Bought in early 2024.
  • Photostory
    One answer, on 2/17/2026
    Photostory Deluxe 2026: How to delete a transition between 2 photos
    W11, If I want to replace a transition between 2 photos by another transition. I can't find the way to delete OR remove the transition.
  • Music Maker
    4 answers, most recent on 4/14/2026
    RE: Novità in Music Maker: si pianta
    @GBSpower Per poterti aiutare, abbiamo bisogno di una descrizione più dettagliata. A mio parere, se il programma non si avvia, il problema potrebbe essere causato dalla recente funzionalità MIDI2 introdotta da Microsoft nelle versioni 24H2 e 25H2 di
  • SOUND FORGE
    6 answers, most recent on 5/1/2026
    RE: Sound forge pro 11
    I don't have access to the old email anymore and I wouldn't remember the password either. I bought it for my business. I only see a trial of sound forge pro 15 on my account now. How would I get a copy of my pro 11?
  • Off topic
    40 answers, most recent on 1/26/2026
    RE: [Closed] Does Magix have customer support?
    Recurring problem in Windows 11 with both Sound Forge and Vegas constantly prompting for activation. Very frustrating. Just want this fixed. Please ask Magix staff to actually respond to tickets. We don't want crappy AI "answers".
  • Movie Studio
    2 answers, most recent on 1/20/2026
    RE: VIDEO A MODIFIER AVEC LA FONCTION "Effets - couleur, contraste .....
    Bonjour, voici les caractéristiques de mon ordi : Nom de l'appareil    JEAN-LOUISProcesseur    Intel(R) Core(TM) i5-8400 CPU @ 2.80GHz (2.81 GHz)Mémoire RAM installée    16,0 GoType du système    Système d’exploitation 64 bits, processeur
  • ACID
    16 answers, most recent on 4/27/2026
    RE: ntdll.dll - ACID doesn’t start
    Same problem, loaded a Fender AudioBox Go to interface with Windows 11, had to update to the latest V14 of Visual C++: https://learn.microsoft.com/en-us/cpp/windows/latest-supported-vc-redist?view=msvc-170#latest-supported-redistributable-version
  • Movie Edit Now
    8 answers, most recent on 2/11/2026
    RE: magix movie edit pro mx
    @ali-ahmad Hi Does that mean the activation has now succeeded? Do note: if you upgraded to Windows 11, any version, you may have issues with some features not working correctly. John EB
  • ACID
    11 answers, most recent on 12/30/2025
    RE: [Closed] DLM manager fails to load on installation, so no built in plugins
    OneDrive isnt "always running” on Windows 11 Home. It's installed by default and configured to start automatically but it doesn't actively run or sync unless it is signed in and enabled.
  • SOUND FORGE
    4 answers, most recent on 2/1/2026
    RE: Extraction de pistes CD
    Bonjour, et merci pour la suggestion. Celle-ci a pour avantage de ne plus bloquer Audio Studio 17. Toutefois, la fenêtre de l'extraction ne reconnait pas le lecteur de CD/DVD et indique Aucun périphérique. Ce lecteur est pourtant bien reconnu par
  • Rescue Your Videotapes!
    No answers, created on 1/12/2026
    Impossible to import videos
    Product: MAGIX Video Saver Version 4.0 . Operating system Window 11. All is set up and connected, but when I select Import Videos, it's not possible to continue.How can that be solved?
  • ACID
    19 answers, most recent on 1/21/2026
    RE: WAVES VST Plug-in inssue
    SP, I think I did it wrong.... you said, "...install new Magix software and copy their audio_plugin_scan_server exe files into the old program folders..." So let me get this straight... remember, I need step-by-step instructions and I'm afraid your
  • Movie Studio
    3 answers, most recent on 6/4/2026
    RE: I need the activation code for MAGIX Movie Edit Pro 11 v5.5.4.1
    @Bob-Bacle Hi . . . . MAGIX Movie Edit Pro 11 v5.5.4.1 . . . . Unfortunately this version of Movie Edit Pro, released in 2006 is obsolete, no longer available and cannot be activated. Is there a reason for requiring this specific version of the
  • Music Maker
    4 answers, most recent on 12/23/2025
    RE: [Solved] System requirements for 2026
    @Michael-Hopcroft Hi . . . . Windows 11 Pro. . . . My system is not reacting quickly, so I probably need a tune-up. . . . . Are you logging in to the computer with a local user account or a Microsoft account? If a Microsoft account, then is the
  • Music Maker
    4 answers, most recent on 12/23/2025
    [Solved] System requirements for 2026
    I recently purchased Music Maker 2026 and am trying to learn it, at least a little, on version 34.0.0.6, and it keeps freezing and crashing on my system. Now, I suspect that my homebuilt PC, which was state-of-the-art in 2024, is no longer
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