• Photostory

  13 answers, most recent on 4/18/2026

  RE: zoom in templates
  I just checked and I also have that version, it’s all up to date. I have the full paid 2026 Photstory. I have all the other moving templates, just not the basic zoom in ones. All the the out ones are there though.    
• Samplitude

  2 answers, most recent on 5/19/2026

  RE: ORDER xxxxxx ORDER xxxx 8-11-2014 I'm trying to install.
  @richard-felisko Hi I have removed your order number and Customer number, this is a public forum, not Magix Support, and you should not post confidential information such as Order, Customer numbers and other information such as Serial numbers and
• SOUND FORGE

  15 answers, most recent on 5/8/2026

  [Solved] Unable to Activate SF18 Pro after a reformat of my computer
  The Activations appears with an Error Code: -24 stating that the Serial Number has already been registered to another email address. I am using the initial email address as contained on my order from Magix along with the Serial Number contained in
• Rescue Your Videotapes!

  21 answers, most recent on 3/2/2026

  RE: what are correct driver(s) for the "video grabber" K0065 for win11?
  Thanks for info, but I am in over my head. after several hours the 'grabber' is located in "other devices' and the drivers do not get there and I have no idea how to fix it.
• Movie Studio

  7 answers, most recent on 4/10/2026

  RE: cant download extra content
  Its 2026 video deluxe. when Installed the program they said I could download extra content later. I cant use color in my texts or any other effect. It says in help menu I can activate and download content. But having issues with the rest.
• ACID

  3 answers, most recent on 1/1/2026

  RE: Missing ExpressFX Reverb DLL in ACID Pro 8.0.12 on Windows 11 Home
  @Andrew-Goode First, since this is essentially the same question as you asked in your other thread, my initial response was to consider hiding it and asking that all responses and further postings were made there. However, I do accept you are asking
• Movie Studio

  3 answers, most recent on 1/13/2026

  RE: Settings - CPU or GPU - Video Delux Premium 2026
  @SHANE-KOHUT Certainly for export, use the 3080 for MP4-type source files. My 3060 is probably 5 times faster than the CPU export. For other source file types such as AVI, I find using the iGPU in my Intel CPU sometimes yields faster exports. Then
• Web Designer

  8 answers, most recent on 4/4/2026

  RE: I designed a website using Xara Web Designer Premium
  @andrew-s3504 Your first post here has been approved and so made visible to other users, but please be aware that all these Web Designer, along with a number of similar products, is now sold by Xara and no longer sold by Magix. JeffForum Moderator
• Movie Studio

  12 answers, most recent on 4/9/2026

  RE: How to stop Magix trying to force me to install Travel Maps everytime?
  @Apollo89x . . . . I didn't bother responding to what you wrote as I've already fixed the pop-up issue myself . . . . Common courtesy would dictate that you respond with the fix you applied to help others in the future. John EBForum Moderator
• Other products

  4 answers, most recent on 2/19/2026

  RE: Serial number
  @TLj Welcome to the Magix user forums. Exactly which Magix product do you own? Your post is tagged as "Other Products" so we really cannot help you without knowing which product you are asking about. JeffForum Moderator
• Rescue Your Videotapes!

  11 answers, most recent on 4/29/2026

  RE: Order send and paid, no response
  @Christiaan-Deliaert Hi Assuming you ordered direct from Magix, check your email spam folder, the confirmation emails often end up there for some reason. Did you email infoservice@magix.net or sales@magix.net ? Whichever you used try the other
• Movie Studio

  3 answers, most recent on 1/13/2026

  RE: Settings - CPU or GPU - Video Delux Premium 2026
  @SHANE-KOHUT Certainly for export, use the 3080 for MP4-type source files. My 3060 is probably 5 times faster than the CPU export. For other source file types such as AVI, I find using the iGPU in my Intel CPU sometimes yields faster exports. Then
• Video Pro X

  7 answers, most recent on 3/19/2026

  RE: $39 VPX16 on HB
  Hi John The update was a Windows 11 25H2 feature update, I cannot remember the KB number, IIRC it became available early Dec 2025. Various problems with odd mouse behaviour, lagging and some crashing of VPX 17, and other programs, eg PaintShop
• ACID

  2 answers, most recent on 1/4/2026

  Where can I get samples?
  I recently purchased ACID Music Studio 11, and tried out the Beatmapper as well as the stock "Download Instruments and Loop Collections" option. Are there any other reliable places where I can get different samples to use along with it?
• Video Pro X

  45 answers, most recent on 6/6/2026

  RE: DVDs cut don't play
  @rickduley Hi Rick, Thanks for the images; everything appears "normal" there! And for listing the type of disc. But are they DVD+R or DVD-R? In my experience, for single-layer -R are "better", i.e. produce fewer failures. What about the other
• SOUND FORGE

  31 answers, most recent on 4/17/2026

  RE: Sound Forge alternatives
  I have just uninstalled Sound Forge and have jumped to Acoustica. I also have had SF since version 3. I can't deal with the continued instabilitiy when other similar tools are robust.Just paid the license and uninstalled SF :( .. that's 25+ years of
• Movie Studio

  5 answers, most recent on 2/23/2026

  Incorrect frame rate on AVI output, incorrect display of frame
  The AVI output uses a lossless compressed codec by default. I have videos in the standard US format 23.976 (24000/1001) But on output I can only coerce it to (23976/1000) which causes problems when matching videos after using other programs on the
• Movie Studio

  5 answers, most recent on 2/23/2026

  RE: Incorrect frame rate on AVI output, incorrect display of frame
  @clement5 The reason for the comparison is that the YUV default output results in wrong output, and only the uncompressed AVI or other formats are correct. Then why use it? There are plenty of other lossless compressed formats you can use. This
• ACID

  16 answers, most recent on 4/27/2026

  RE: ntdll.dll - ACID doesn’t start
  @NappeR Just in case, have you also tried earlier versions or only version 14? I currently don't know which one is needed by Acid Pro 11 but Acid Pro 10 needed the C++ Redistributables from 2013 (Version 12). And make sure you restart after you
• Music Maker

  7 answers, most recent on 2/22/2026

  RE: LOST SOUND POOLS AND LOOPS
  Jeff..I re-installed Magix Music Maker 2021 /64 bit 3 times and I was not asked to register or enter a registration number. I transferred this copy from my other computer which I like because it is an older version 2021 that has the old school
• Off topic

  159 answers, most recent 45 minutes ago

  RE: Magix support has not responded to support tickets for months
  @Steve-Jones3743 @PATIENT-X advised that Having an attitude to the Moderators gets you nowhere. I can only reiterate that, and remind you that, according to the Community rules (to be found in the footer of any forum page), especially #1 and #7,
• SOUND FORGE

  8 answers, most recent on 4/21/2026

  RE: Play head disappearing in SF18 Pro
  Hi @Paul-Fegan , do you have 'Scroll Playback' (F6) enabled and 'Seek cursor on playback' (F) in the 'Options' menu enabled? That can cause the cursor to move off-screen. Also try selecting 'Edit> Center cursor' (\ or .) when it disappears. If
• Off topic

  159 answers, most recent 45 minutes ago

  RE: Magix support has not responded to support tickets for months
  I purchased Sound Forge Pro 18 at Walmart Online. The voucher code does not work on Magix website. I've emailed twice with no response other than the ticket was generated. The website says 2-4 days for a response, but it's been over 10 days. I want
• Movie Studio

  29 answers, most recent on 5/21/2026

  RE: Fonts not displaying; can't use certain style fonts
  I have same problem with Magix Video Pro X16 and Video Deluxe 16 Plus.Im trying use this font "Yanone Kaffeesatz" from Google Fonts: https://fonts.google.com/specimen/Yanone+KaffeesatzWhen I click Check mark the font changes to Arial...The font