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SOUND FORGE
31 answers, most recent on 4/17/2026
RE: Sound Forge alternatives
So what about SF Pro18. Does anyone know if it has issues like SF Audio Cleaning Labs 1 thru 4.??? Should I just drop SF all together. Sadly, I purchased the upgrade to SF18 PRO and it's unusable. I sent a message to Support via the website a
Off topic
163 answers, most recent on 6/12/2026
RE: Magix support has not responded to support tickets for months
@David-Stromski Hi I have hidden your reply to @Tom_Sp, Tom will be able to see your comment. This is a public forum and you should never post confidential information, such as contact details, serial, ticket or order numbers etc here. Amended
Music Maker
16 answers, most recent on 4/5/2026
RE: Unlimited loops
I have exactly the same problem. Says my subscription ends January 2027, but not renewed. In December I purchased upgrade $99 including loops unlimited. Can't do anything as flag is "stuck" on payment required. Lost count of the number of messages I
ACID
6 answers, most recent on 3/26/2026
RE: Acid Pro 10 metronome volume
Is there a way to INCLUDE the metronome/click track when rendering a file/mix?... I want to keep the click track so I can send it to a drummer so he knows where the tempo changes are, and also to help him keep time while recording his track. Thanks
Other products
20 answers, most recent on 5/27/2026
RE: Independence Pro 3.3
@AJenn Ok, maybe this is caused by the recent introduction of MIDI2 on Windows 11? I only suspect this, because the standalone version of Independence has it's own MIDI preferences. Here are steps to disable it:
SOUND FORGE
31 answers, most recent on 4/17/2026
RE: Sound Forge alternatives
I’ve never used a program with an interface as clear and smooth as Sound Forge (same with Vegas), but their frequent VST plugin bugs—essential for audio work—plus High DPI issues (still in 2025!) made me switch reluctantly a long time ago. For
Movie Studio
46 answers, most recent on 1/28/2026
RE: BEWARE Latest Nvidia GTX 591.44 Drivers
Greetings all, It's official! MS2025 is now officially abandoned, forsaken, cast out, discarded and other synonyms for forgotten. To paraphrase the hit parade song "I'm a Believer" by The Monkees, a well known beat combo of the 1960s -
Off topic
163 answers, most recent on 6/12/2026
RE: Magix support has not responded to support tickets for months
@Frank-Pietrantoni9884 Hello welcome This is a public user to user forum, you are in the wrong forum as your query relates to Vegas software. Please scroll to the bottom of the page and click Vegas link. Stephen Forum Moderator
Movie Studio
2 answers, most recent on 4/22/2026
RE: Video Deluxe | screen gets stuck to where I can't reposition it.
@Survey123Jedi In addition to the advice given by @browj2, please remember these are user to user forums, not a contact for any Magix staff, so your request is extremely unlikely to be seen by anyone who might be able to incorporate this change into
SOUND FORGE
One answer, on 5/8/2026
RE: SF 18 - Plug in chainer weirdness
Hi @Colin-Taber, I do not have those particular plug-ins to test. Do other plug-ins and plug-in formats exhibit similar behavior. Unfortunately, Sound Forge has always had issues with Waves plug-ins.You may want to try the BorisFX trial version of
Off topic
163 answers, most recent on 6/12/2026
RE: Magix support has not responded to support tickets for months
John I did that and then some. I sent the full serials and the old email and the new one which is the email I am using now. ABSOLUTELY NO REPLY FROM THEM. I am getting quite perturbed. Its just rude and uncalled for. Thank you for your comment
Movie Studio
46 answers, most recent on 1/28/2026
RE: BEWARE Latest Nvidia GTX 591.44 Drivers
@john-m33 Hi . . . . jerky MPEG-4 exports when using the NVIDIA GeForce RTX 5060 GPU . . . . much better using the Intel UHD Graphics option . . . This difference between the 2 GPU's performance and the jerkiness would suggest that Interlaced video
Other products
One answer, on 1/28/2026
[Closed] vegas pro 11
I need to reinstall Vegas Pro 11 on my computer because it was formatted, and I can't because it says the number has already been registered. I would like urgent assistance, please. My serial number is Removed by moderator. I await your instructions.
SOUND FORGE
7 answers, most recent on 4/9/2026
RE: Ozone elements says serial # wrong
@Paul-Gaunt In addition to what @SP. has quite correctly written, please be aware that Sound Forge is now manufactured by BorisFX so all support requests should be directed to them. However, it is likely that the confirmation of purchase email you
Movie Studio
31 answers, most recent on 4/16/2026
RE: Video deluxe 2026
@ImTerribleAtThis HI The image (?) you posted above is not appearing, can you try posting the image again. John EB hopefully this one uploads okay
Music Maker
16 answers, most recent on 1/12/2026
RE: Midi keyboard not playing live
@Alex-Kirkwood Hi . . . . Forum is a pain in the neck. It's not uploading screenshot. . . . Magix are aware of the forum issue with uploading images and video and are working on it. John EBForum Moderator
Music Maker
16 answers, most recent on 1/12/2026
RE: Midi keyboard not playing live
@Alex-Kirkwood The lower the buffer the more likely you'll hear clicks and pops due to lost samples. You can get an ASIO capable external USB audio interface which takes over the audio processing from the CPU. This is recommended for music
Off topic
163 answers, most recent on 6/12/2026
RE: Magix support has not responded to support tickets for months
@Tom_Sp @johnebaker Hi Tom Do you have any updates for the users why support is causing said issues and closing tickets prematurely? The a.i bots are definitely not functioning properly or communicating with Magix staff? Stephen Forum Moderator
MAGIX
34 answers, most recent on 3/31/2026
RE: New "owners/developers" of Sequoia, Samplitude and Music Studio.
@Reyfox Times change. I'm under the impression that Gen Alpha doesn't even own or use a PC anymore. At some point anybody who wants certain software will own it and then the market is saturated and you cannot sell enough to keep development funded.
Movie Studio
11 answers, most recent on 1/12/2026
RE: Video Deluxe 2026 - Access Violation Code - Program Crashes
@SHANE-KOHUT Hi In add ition to @emmrecs comment "ntdll.dll" issues can be caused by drivers for, among other hardware items, the GPU. . . . . Nvidia 3080ti. . . . I have uploaded the latest drivers . . . . There is an issue with the latest
Movie Studio
4 answers, most recent on 4/30/2026
RE: Premium Content
@M-J-S Hi In addition to @browj2's comment regarding email addresses. Once you have created a user account with, email address 1 , then create a new accounts with email address 2 and 3 , you cannot create or change account email address 1 to email
ACID
3 answers, most recent on 12/27/2025
RE: Music Studio Error 24
@Akosua-Plessi Hi Error -24 means the serial number has already been registered to another email address. This can be caused by: Entering an email address, that is not the same as you purchased the software with, or there is a typo in the
Movie Studio
4 answers, most recent on 1/12/2026
RE: cannot register
@leon-Shargel Welcome to the Magix user to user forums. Unfortunately, your first post here is very much lacking in detail! For we, fellow-users, to have any chance of being able to help you, please answer these questions: Where did you buy the
SOUND FORGE
One answer, on 4/10/2026
RE: Serial
@loyd-d I don't understand your request. Is English your native language? If not, simply write in your native language and I will use a translator. Besides that, serial numbers for Magix products are listed in your order confirmation e-mail or, in
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