Search the MAGIX Community for tutorials, questions and solutions as well as for forum members

@Matthew-Kronqvist Welcome to the Magix user to user forums, so not a contact for any Magix staff, sorry. The answer to the question of how much is US$19 in AU$ can be found on any currency conversion site. If you place an order for Loops Unlimited

Off topic

160 answers, most recent 9 hours ago

RE: Magix support has not responded to support tickets for months

I decided to leave O2 for exactly the same reason. I have an issue and the O2 BOTs cannot come up with a fix. I have spent well over two hours maybe three trying and failing to get through to a real person. I have decided to move to another provider

Movie Studio

One answer, on 4/4/2026

[Closed] Transfer to backup computer

I run Windows 7,mostly offline, using fully registered Sony Movie Studio 12. It is the only thing I do on this computer. But this computer is dying. I'm older and only make one small personal movie a year. But I enjoy it and would like not to have

Movie Studio

8 answers, most recent on 12/27/2025

RE: Error while downloading covers from the store ...

@Ronald-King Hi . . . . "Error while downloading covers from the Store. Please check if an internet connection is available" . . . It just comes back over and over, making the app unusable . . . . This would suggest: The Antivirus (AV) program is

Rescue Your Videotapes!

21 answers, most recent on 3/2/2026

RE: what are correct driver(s) for the "video grabber" K0065 for win11?

I don't know how to add info to my "profile signature" I use ACER Aspire A514-46 Laptop with AMD Ryzen 3 3350U. Display AMD Radeon Vega 6 Graphics. 12 Gb solid state RAM. C: is solid state 476 Gbyte with 295 Gb free. Win 24H2 Home edition with

Music Maker

6 answers, most recent on 4/3/2026

RE: Wont start

My MM2026 Premium does not open fully after clicking the MusicMaker icon on the desktop, it is only active in the task manager, there I must end the process, but after clicking the icon it never opens. This started about 2 months ago, sporadically,

Off topic

13 answers, most recent on 2/27/2026

RE: Payment not received email

I recently got an email claiming my payment wasn’t received and they would pursue legal action if not paid, but on PayPal and my credit card statement both payments cleared just fine. I’ve tried really hard to contact support for the issue and have

SOUND FORGE

13 answers, most recent on 12/23/2025

RE: Sound Forge Pro 18 - can't change bit depth to 32

@David-Rees This has to be a bug? I tried your steps and this problem also happens in Sound Forge 12, so it's a problem happening for many years. But, it seems like saving the file via Save As... and then selecting 32 Bit Float as the output bit

Off topic

One answer, on 5/22/2026

RE: saying hello

Hi and welcome to the forum. There are many experienced users of the program here who can help with any issues you have or 'how to' questions.. In case of technical difficulties see this topic for what is required before posting. Providing some

SOUND FORGE

2 answers, most recent on 4/13/2026

[Solved] Change Fontsize of Sound Forge Dialogue in C# script?

The following script brings up a dialogue box. If the user enters text all regions are renamed and numbered using the name supplied. The script works but I would like to make the dialogue box bigger and use a larger font size, eg size 18. Can

Movie Studio

12 answers, most recent on 12/22/2025

RE: SPLIT WHILE PLAYING WITH LETTER T

@Aamer-Bader Hi . . . . while running the video T key isnt cutting the video - pls guide what to do . . . . As you have already been advised cutting, while playing the video, using the T key is not possible. If you do not provide answers to the

Music Maker

7 answers, most recent on 3/29/2026

RE: Loops unlimited will not load

When I log in this message popped up. Magix Store Error Error transferring https://api.magix-iap.com/codo/crest - server replied: Service Unavailable

Movie Studio

No answers, created on 2/3/2026

Video deluxe 2026 Text to Speech Box not opening

I am using subscription to Video deluxe 2026 Premium. Trying to use Text-to-Speech. Open the Magix Hub and login. I see Text-to Speech under My Hub benfits. I choose the get more and bought credits. But I can't open the dialogue box to enter the

Movie Studio

4 answers, most recent on 4/30/2026

Premium Content

I recently purchased and upgraded to Video Deluxe Premium 2026. I paid extra for this version because of the "Exclusive" add-ons. Where are the proDAD VitaScene V5 Pro effects suite with over 1,700 powerful effects and filters located? What email

Movie Studio

2 answers, most recent on 2/14/2026

RE: Audio problem with Magix MEP 2015 plus

@Rab_Fixit Hi. Yes that function was withdrawn and probably would not work if the program was reinstalled. There are non commercial Dolby Atmos licences available for music daws now but they are incredibly expensive. Similar to how the original

Movie Studio

11 answers, most recent on 3/22/2026

RE: Cleaning a really poor quality video

@me_again Hi Andy. What I'm seeing is horizontal bands of varying contrast of various widths which may have been caused by the original VCR used when the clip was first digitised. At least that is what it looks like to me. I have no idea how that

Movie Studio

14 answers, most recent on 3/19/2026

RE: Separating Audio Tracks Video deluxe 2026 premium

@Tom-Essex Hi, Cubeace nailed it, thank you everyone for the thought and input! So, we still don't know what type of audio that you have. Which scenario of audio tracks is what you have? Did you purchase VPX 16? An excellent choice. I provided you

Movie Studio

3 answers, most recent on 5/28/2026

Seems to be a codec problem

I'm trying to edit some video sourced from my Canon Legria HF R66 movie camera. I had nor problem editing MP4 files from this camera with previous version of Magix. I think it has worked with the current version, but not sure. The symptom is sound

Movie Studio

13 answers, most recent on 3/21/2026

RE: MAGIX Video deluxe 2026 Premium - time line list

Guys, all sorted i had looked at the advice from mmrecs If you go to File>Settings>Movie (shortcut E)>Movie Information tab, does that supply what you need? but i was not sure how i tracked this to audit my files on the timeline so i

Movie Studio

22 answers, most recent on 4/9/2026

MS re-names every new import to the name of the last saved project!

2 days ago I saved a project via Magix, to re-open & finish editing later.I finished this project yesterday | So exported the finished video | And then also deleted the "project" file off my computer.However when I import new video footage today

Video Pro X

45 answers, most recent on 6/6/2026

RE: DVDs cut don't play

Hi @johnebaker I see MediaInfo has doubled in size since I last used it 😬. Here is the MediaInfo report and the settings of VPX16. If there is a Computer God out there in Cyberspace I would very much appreciate that Computer God endowing @johnebaker

Rescue Your Videotapes!

11 answers, most recent on 4/29/2026

RE: Order send and paid, no response

Hi, thanks for your response. Here is what I did. I indeed checked my spam folder daily, and no emails from magix. I indeed sent an email to Sales@magix.net which automatically generates an AI email back. I forwarded the automatic AI generated email

Movie Studio

One answer, on 1/18/2026

How to use the Backgrounds objects?

The project is 16:9 , I have few jpg's not alike so I want to use a 16:9 background from the templates, say gradient 3. When clicked this pops If I "Apply", the BG is mixed with the jpg I couldn't find the way to set it to 16:9 as true BG to the XY

Off topic

13 answers, most recent on 2/27/2026

RE: Payment not received email

I recently got an email claiming my payment wasn’t received and they would pursue legal action if not paid, but on PayPal and my credit card statement both payments cleared just fine. I’ve tried really hard to contact support for the issue and have