• SOUND FORGE

  15 answers, most recent on 3/29/2026

  RE: Error Message -24
  i haven't changed my email in seven years and I still have to re-sign in, re-register, reload the whole thing every single time I open it, usually after it crashes. 2019 took me far, but this is all but useless. I don't want to do ANYTHING online
• Photostory

  3 answers, most recent on 4/2/2026

  RE: How do I find additional templates for Slideshow Maker Wizard?
  @David-Robertson Hi The trial version is limited on features, templates etc. The extra content that becomes available, see image below, after purchase and activation contains all the extra features, templates, export formats etc. John EBForum
• Off topic

  163 answers, most recent 9 hours ago

  RE: Magix support has not responded to support tickets for months
  Over 24 hours since my last email to the BOTs and no response. Having read the threads on this post I am not surprised. And I had such high hopes. I don't hold out any hope I am afraid. I have several responses from the BOT's saying "reply to this
• SOUND FORGE

  8 answers, most recent on 2/25/2026

  RE: Sound Forge Audio Studio works incorrect with VST3 plugins
  I tested SFAS 17 with plugin scan files taken from Music Maker 2026. Yes, the program recognized all plugins, but not all of them agreed to work correctly. If anyone is interested, I will now describe the results of my tests. The program acts
• Video Pro X

  175 answers, most recent on 5/27/2026

  RE: Video Pro X16 - New Features and Bug Repairs
  I have now tried 1 hour to find way to paste Video effects (Color temperature and Gradation curve) to my sports highlights video... Every time it will mess SPR...All videos are recorded with DJI Osmo Action 5 Pro.It's right now impossible to use
• SOUND FORGE

  3 answers, most recent on 12/23/2025

  RE: 사운드 포지 17프로 재 설치 문의 합니다.
  @farmer-voice iZotope/Native Instruments 고객 계정에서 등록된 모든 Ozone 버전을 다시 다운로드할 수 있습니다. Ozone은 Magix에서 직접 관리하지 않습니다.     You should be able to redownload all registered versions of Ozone from your iZotope/Native Instruments customer account. Ozone isn't
• Off topic

  163 answers, most recent 9 hours ago

  RE: Magix support has not responded to support tickets for months
  @Steve-Jones3743 As a customer what's stopping you from contacting @Tom_Sp user Sp contacted Tom and his issue was resolved? As stated we are only volunteers, we have no authority over Magix. All of the answers are in this thread. Stephen Forum
• SOUND FORGE

  11 answers, most recent on 4/14/2026

  RE: Welcome window keeps popping up on startup
  Hello again, I followed the instructions and got to the correct prompt. I changed the value on "Force Single Instance Behavior" to 'TRUE'. However, the 'apply' button was not highlighted for me to enable it, only the 'OK' button. Any other ideas you
• Video Pro X

  45 answers, most recent on 6/6/2026

  RE: DVDs cut don't play
  Caveat Emptor is the go according to CoPilot.CoPilot is scornful of just about every DVD-DL on the Australian market. I finally found one of which CoPilot approved and their manufacturer doesn't know about them. It is all very mysterious - coriouser
• Off topic

  One answer, on 1/4/2026

  RE: Images
  @Joe-Swager Hello, welcome It has been reported to Magix as it is affecting all users including myself posting music in the media uploads. Users cannot upload images or videos, only music. There is obviously a technical glitch on the
• ACID

  One answer, on 5/4/2026

  RE: Old Software on a dead laptop
  @Terrell If you registered the Acid 6 in your Sony customer account, you should theoretically be able to use the same login credentials (I hope you remember e-mail and password) on Magix.com (all accounts were transferred from Sony to Magix) and
• Other products

  9 answers, most recent Yesterday

  RE: List of Soundpool loops by name
  @drkkurrent If you purchased Loops with a commercial license on Catooh and still have a backup of the receipt, it's totally fine and you don't need to repurchase anything. Because you have the receipt, you can still provide the information that you
• SOUND FORGE

  4 answers, most recent on 2/19/2026

  RE: Can't activated Sound Forge Audio Studio 9
  @Zoran-Angelkovikj Have you carefully followed ALL the instructions in that linked post? They clearly include details of how to create that Activation Code. Have you also read the whole thread and seen the responses of other users of Sony software?
• ACID

  267 answers, most recent on 4/2/2026

  RE: Feedback on ACID Bugs
  I don't get it, either. Went back to using Acid Pro 10, as it does work----somewhat. Have some issues here and there with it, however. And a bit ironic, as they are still selling another former Sonic Foundry/Sony product---Sound Forge---and in fact,
• SOUND FORGE

  11 answers, most recent on 4/14/2026

  RE: Welcome window keeps popping up on startup
  Hi again. Well, that seemed to do the trick. I disabled my security/firewall, then reinstalled SF, re-enabled security and launched SF thru 'Run as Administrator' tab. So far it's working like a charm. I am having no issues at all. I thank you for
• Movie Studio

  6 answers, most recent on 2/1/2026

  RE: Video Deluxe 2026 Could Not Find a Part of the Program
  I had this happen with experimenting (different install structures) with pointing content downloads to external drive for various editions (should be fine as Magix does this natively on C in the /videocontent location.... and if I try and uninstall
• Off topic

  163 answers, most recent 9 hours ago

  RE: Magix support has not responded to support tickets for months
  As I have been trying to cancel a Soundforge subscription without any joy whatsover, I have now removed all Magix products from my PC and have instructed the bank to block magix. I would advise everyone to shun Magix until they can operate in a
• Music Maker

  8 answers, most recent on 12/30/2025

  RE: Soundpool problem
  MUSIC MAKER 2026 ULTIMATE All features from MUSIC MAKER 2026 PREMIUM + 26 powerful extras: Vandal Virtual Guitar Amp, over 9,000 high-quality loops, 5 brand-new Vita Instruments, and a collection of coreFX and colorFX for more depth and texture.
• Off topic

  One answer, on 1/27/2026

  RE: [Closed] Non-existent technical support
  @instrumentality Please post to the discussion in this pinned post. This will help to ensure that all similar issues are "kept together"! Thank you! This thread will be closed. JeffForum Moderator
• SOUND FORGE

  4 answers, most recent on 3/24/2026

  RE: Goodbye Sound Forge
  I always use Revo Uninstall when removing programs from my PC. The free version is adequate in most cases,https://www.revouninstaller.com/products/revo-uninstaller-free/ That said, I have multiple versions of Sound Forge installed going back to
• Other products

  One answer, on 5/17/2026

  [Closed] Crashing Vegas 20.0
  Each time I open Vegas 20.0 on my Win11 PC it crashes. I've tried all the things ChatGPT suggested - disabling the plyugin folder, fresh installs, trying to start Vegas in safe mode, etc... but nothing. The crash report says ntdll.dll is at fault,
• Music Maker

  One answer, on 4/12/2026

  RE: saved songs and loops sounds Distortion, krashed, and plays to fast
  @Anette-Vestergaard This might be an audio driver or sample rate problem. Do you have an ASIO driver selected in the Music Maker program settings, for example the Music Maker ASIO driver? You can also select the sample rate in the project
• Movie Studio

  One answer, on 5/2/2026

  RE: [Closed] Registration
  @Former user Hi This is a public form open to all visitors not Magix Support. Please do not post serial numbers and other confidential information in the forum. See this comment re activation of old versions of the Vegas range of products. HTH John
• ACID

  5 answers, most recent on 4/3/2026

  RE: ACID Pro will not launch
  @G.K.G. Both error reports show the problem is in ntdll.dll. This is a core Windows file. Please do a search in the forums for "ntdll.dll" and check the offered solutions to this problem. In addition, are you aware that both ACID Pro and Sound Forge