• Photostory

  9 answers, most recent on 2/3/2026

  RE: Magix Travel Maps - OpenStreetMap issue
  Hi I'm having a similar problem with version 5.0.0.501. It's been a few months since it stopped working. I'm wondering when Magix will release an update?
• SOUND FORGE

  4 answers, most recent on 3/24/2026

  RE: Goodbye Sound Forge
  Just please do not ask me to uninstall previous versions, or anything like that. Everything there was to uninstall - has been uninstalled, everything that failed uninstall - has been deleted or cleaned up from the registry, yet the problem still
• Movie Studio

  9 answers, most recent on 5/28/2026

  RE: Split video in to separete frames
  @badbob Hit key T. I suggest you watch a couple of the tutorials using the TUTORIALS link at the top of the page. BTW, the Movie Edit Pro name was last used around five versions ago. Have you just bought it?
• SOUND FORGE

  15 answers, most recent on 3/29/2026

  RE: Error Message -24
  "Register Now" I did six years ago. "install launcher" every single time. I can't see anything in settings to change or stop this. I ask for the password to go back to 2019 version, get no response.
• ACID

  16 answers, most recent on 4/27/2026

  RE: ntdll.dll - ACID doesn’t start
  Same problem, loaded a Fender AudioBox Go to interface with Windows 11, had to update to the latest V14 of Visual C++: https://learn.microsoft.com/en-us/cpp/windows/latest-supported-vc-redist?view=msvc-170#latest-supported-redistributable-version
• Movie Studio

  12 answers, most recent on 5/1/2026

  RE: Have downloaded Magix video de luxe 2026
  @David-Cowan the problem occurred when I downloaded the latest X version If that is Video Pro X you need to be aware this is not an update to VdL 2026 but rather an upgrade to a much more complex program which will certainly not run properly on your
• ACID

  19 answers, most recent on 1/21/2026

  RE: WAVES VST Plug-in inssue
  @raquii Inside the Acid program folder there are multiple audio_plugin_scan_server exe files. These are responsible for the plugin scan. Acid hasn't been updated for many years so there are compatibility issues with newer plugins. Some users found
• Movie Studio

  4 answers, most recent on 1/12/2026

  RE: [Closed] Computer IDD
  @stephen-s4481 Welcome to the Magix users forums, there are no Magix staff here, sorry. Exactly which version of Movie Studio do you have? JeffForum Moderator
• SOUND FORGE

  8 answers, most recent on 4/21/2026

  RE: Play head disappearing in SF18 Pro
  Ah, I see. No worries, SP. I bought SF 18 Pro last year, so I wouldn't be eligible. I'll wait for a later version when there are a few more improvements. Looking forward to seeing what Boris FX do with it. Thanks a mill.
• Movie Studio

  One answer, on 1/1/2026

  [Closed] VEDGAS 23 import mov problem
  I can't import MOV files from my Blackmagic camera. In version 20 this was possible. Please provide a solution. Thanks. Romuald Liszka studio@kam.pl
• Movie Edit Now

  8 answers, most recent on 2/11/2026

  RE: magix movie edit pro mx
  @ali-ahmad Hi Does that mean the activation has now succeeded? Do note: if you upgraded to Windows 11, any version, you may have issues with some features not working correctly. John EB
• Photostory

  13 answers, most recent on 4/18/2026

  RE: zoom in templates
  I just checked and I also have that version, it’s all up to date. I have the full paid 2026 Photstory. I have all the other moving templates, just not the basic zoom in ones. All the the out ones are there though.    
• Music Maker

  7 answers, most recent on 2/22/2026

  RE: LOST SOUND POOLS AND LOOPS
  @ed-malone I'm pretty sure that Music Maker 2021 can no longer connect to the servers. That's why you need to install version 2024. And it's not necessary to enter the P3 number again. Logging in is enough.
• Movie Studio

  4 answers, most recent on 4/30/2026

  RE: Premium Content
  I don't have any effects in the media pool showing the download icon. Video Deluxe Premium 2026 appears virtually identical to version 2025 with the exception of the somewhat buried AI features. I sent Magix a request to merge my email addresses.
• Music Maker

  4 answers, most recent on 4/14/2026

  Novità in Music Maker: si pianta
  Ultima versione di Music Maker: NON funziona correttamente !!! una valanga di problemi... ho dovuto disinstallare tutto !!! sto tentando di richiedere il rimborso, ma fanno ping-pong con le e-mail stiamo a vedere  
• Web Designer

  One answer, on 3/20/2026

  RE: Magix Web designer Premium Upgrade
  @Ria-Werven This software is no longer published by Magix. You need to subscribe at Xara.com to get the newest version. They have a 30% off discount code on their website for Magix customers if you subscribe to Xara Web Designer 2026. That's all.
• Rescue Your Videotapes!

  4 answers, most recent on 4/10/2026

  RE: je n'ai pas recç mon numéro de serie pour enregistrer mon logiciel
  @BRUNO-PACELAT Puisque votre article est encore dans sa boîte, veuillez consulter ce message d'assistance : https://www.magix.info/us/support/?question=349256&category=0&title=how-can-i-redeem-the-voucher-code-for-my-box-version. Il explique
• SOUND FORGE

  One answer, on 3/15/2026

  RE: Unable to reregister Sound Forge Pro 10.0
  @David-Kimmel Hi See this article on activation the older Sony versions of products acquired by Magix from Sony John EBForum Moderator
• Movie Studio

  7 answers, most recent on 4/10/2026

  RE: cant download extra content
  @SSB You have chosen Movie Studio as your software. Exactly which version and edition do you have? JeffForum Moderator EDIT, to add: these are user to user forums so there are no customer support staff present here.
• ACID

  No answers, created on 4/11/2026

  Files auto saving under newest acid and an older version
  how do i stop files from saving as the newest acid file and also as an older verision of acid?
• Movie Studio

  10 answers, most recent on 4/26/2026

  RE: Video Deluxe 2026
  @Skyline_UK Hi . . . . I had to make my own jpg of a coloured rectangle and then import it . . . . I make my own if I want rounded corners, or other shapes that are not in the set that come with Movie Edit Pro, Movie Studio, Video Deluxe and Video
• Rescue Your Videotapes!

  No answers, created on 1/12/2026

  Impossible to import videos
  Product: MAGIX Video Saver Version 4.0 . Operating system Window 11. All is set up and connected, but when I select Import Videos, it's not possible to continue.How can that be solved?
• Other products

  One answer, on 1/20/2026

  RE: logiciel Audio & Music 2017 Lab Premium
  @Ahcene-YOTLA Si vous ne pouvez pas changer la langue en français dans les paramètres du programme ou le menu Aide, c'est qu'aucune version française n'est disponible. À ma connaissance, il n'existe pas d'autres versions. Le français est uniquement
• Movie Studio

  6 answers, most recent on 2/7/2026

  RE: [Solved] Background app from Magix
  @me_again Hi Andy, A long time ago, MEP used the Firebird SQL Server (FABS) to connect to the database created using PhotoManager and MP3 Deluxe, I believe. If you added files to the database and categorized anything, they would show up in MEP under