• SOUND FORGE

  4 answers, most recent on 2/6/2026

  [Solved] Sound Forge 10 Serial Installation on New Computer
  I have Sound Forge 10 installed on one computer, but I needed to format it. Now when I try to activate the license, it says the site no longer exists. On the Magix website, it shows that this license is already installed on another computer. How can
• Movie Studio

  One answer, on 1/7/2026

  RE: [Solved] Playback of JPEG object stops after 2 seconds
  Fixed by restarting my computer. 😎
• Movie Studio

  8 answers, most recent on 4/10/2026

  [Solved] -14 error
  Getting a -14 error when attempting to install Movie Studio Suite 365 on new computer. Have no other active activations. So far only getting automated responses from Magix. Suggestions? Only antivirus is Windows Defender. Did try turning it off. No
• Music Maker

  16 answers, most recent on 1/12/2026

  RE: [Solved] Midi keyboard not playing live
  @Alex-Kirkwood Like mentioned before, you need to make sure that the Focusrite ASIO driver is selected in the Music Maker program settings.. If you click on the Advanced button next to the driver selection you'll open the Focusrite ASIO control
• Photostory

  17 answers, most recent Yesterday

  Unable to start Photostory de luxe 2025 and 2026 after changing comput
  My old computer had Windows 10 upgraded to Windows 11 and it had Photostory de luxe 2025 which has been working well with version 24.01.223. I have changed the computer to a new one with Windows 11 and on it I installed Photostory de luxe 2025
• Video Pro X

  175 answers, most recent on 5/27/2026

  RE: Video Pro X16 - New Features and Bug Repairs
  Without a small sample video and the same steps you use, along with your computer specs, it is sort of hard to give a "yes, me too" or a "no, not here on my computer".
• Movie Studio

  One answer, on 1/17/2026

  [Closed] Getting a new authorization code for Vegas 12 for a new computer
  My old computer went toast, so moving my Sony Vegas over to the new computer: Ive followed all the steps, downloaded the latest version of Vegas 12 from the MAGIX web page, using my working serial number, installed the 3.5 version of .NET. Found my
• Photostory

  17 answers, most recent Yesterday

  RE: Unable to start Photostory de luxe 2025 and 2026 after changing comput
  Hi, Wrt my last comment: I have just checked: my previous computer had Windows 25H2 Build 26200.8524 and the new one has Windows 25H2 Build 26200.8457. Very similar. The old computer runs Photostory 2025 with no issues.
• Movie Studio

  4 answers, most recent on 1/12/2026

  [Closed] Computer IDD
  Can't seem to get a computer ID that your system will accept.  Can you help?  I am running Windows 11.
• Music Maker

  4 answers, most recent on 12/23/2025

  RE: [Solved] System requirements for 2026
  @Michael-Hopcroft Hi . . . . Windows 11 Pro. . . . My system is not reacting quickly, so I probably need a tune-up. . . . . Are you logging in to the computer with a local user account or a Microsoft account? If a Microsoft account, then is the
• Audio Cleaning Lab

  5 answers, most recent on 3/4/2026

  [Solved] Download fails for Audio Cleaning Lab MX
  I bought MAGIX Audio Cleaning Lab MX in 2012. I need to reinstall due to a hard drive change on my computer. As soon as it starts downloading the installation file, the installation manager stops and the screen disappears. If this software is not
• Movie Studio

  3 answers, most recent on 6/4/2026

  RE: I need the activation code for MAGIX Movie Edit Pro 11 v5.5.4.1
  Can I get a newer version that will work on my windows 10 computer?
• SOUND FORGE

  11 answers, most recent on 4/14/2026

  RE: Welcome window keeps popping up on startup
  @mary-o Hmm, that's odd. Have you tried restarting your computer, just in case there is a Windows update that needs to be installed? Please select the Restart option and not the shutdown option. Sometimes programs don't work correctly without a
• Music Maker

  3 answers, most recent on 4/3/2026

  RE: Installation Gets Stuck
  @allita99 You can update the Windows recovery images with the command DISM.exe /Online /Cleanup-image /Restorehealth and then try sfc /scannow again. Also try restarting your computer computer via the Restart option (do not only use the Shut down
• Other products

  2 answers, most recent on 2/12/2026

  [Closed] Reuse another License from my original computer
  Good afternoon   While trying a Brand New Computer that we've build, I am struggling to use My Vegas 23 Key Image removed by Moderator
• SOUND FORGE

  2 answers, most recent on 5/12/2026

  RE: Recording
  @Oscarius Is your recording folder maybe synchronized to the Microsoft cloud via OneDrive? If OneDrive tries to upload the file during recording, it would explain why it suddenly stops working. Besides that, your computer is massively underpowered
• Other products

  7 answers, most recent on 4/21/2026

  RE: Magic Audio & Music Lab is not finding my sound card
  @WilliamJ-Drake Also, please respond fully to all questions posed to you! In particular, about the specification of your computer. We are all fellow-users and cannot see your computer so must depend upon and work from the information you give
• Music Maker

  4 answers, most recent on 12/23/2025

  RE: System requirements for 2026
  @Michael-Hopcroft The computer is well above what is needed, but it's highly recommend to use an ASIO-capable external USB audio interface for everything regarding audio production on a computer.
• Movie Studio

  4 answers, most recent on 1/12/2026

  RE: [Closed] Computer IDD
  @stephen-s4481 Computer IDs are generated by the software itself. But this only works for very old software, usually released before 2014. In 2014 serial numbers starting with P3 were introduced. These cannot be activated with a Computer ID.
• Other products

  One answer, on 6/5/2026

  Sony Vegas Pro migrated to a new computer
  and registration can not connect to server. Can not register my product.
• Off topic

  4 answers, most recent on 5/18/2026

  RE: I just tried to submit a support request on your website-- cannot save
  Ich habe einen neuen Computer mit Windows 11. Ich habe die Testversion von Video Deluxe 2026 installiert. Das Programm kann nicht alle MP4-Dateien lesen. Diese Dateien werden im Verzeichnis geöffnet. Mit der Version von 2014 auf meinem alten
• Photostory

  17 answers, most recent Yesterday

  RE: Unable to start Photostory de luxe 2025 and 2026 after changing comput
  Re-installing the latest v14 did not work. I'll now work on the specification of the computer system.
• Movie Studio

  4 answers, most recent on 12/14/2025

  RE: Magix Hub
  Thanks for your reply. Unfortunately, on my computer it's doesn't work. I tried to uninstall, delete registry entries with "magix" keyword, delete remained folders and install again. Still no effect.But... because my license allows to use program on
• Movie Studio

  3 answers, most recent on 6/4/2026

  RE: I need the activation code for MAGIX Movie Edit Pro 11 v5.5.4.1
  @Bob-Bacle Hi . . . . Can I get a newer version that will work on my windows 10 computer . . . . Yes the current version, now called Video Deluxe, will run on Windows 10, however there are several caveats: Your computer meets, or preferably