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@browj2 You said "Stephen, the pessimist in me would say that your communication with Magix came from AI. My communications with Magix are through private messages to management? Stephen Forum Moderator

SOUND FORGE

2 answers, most recent on 12/24/2025

RE: [Solved] SF10 Activation

Activating the Sony versions of Sound Forge, Vegas, Acid, ect, has changed recently. See this thread:https://www.vegascreativesoftware.info/us/forum/activation-of-sony-creative-software-era-applications--149297/ btw, seasons greetings and welcome to

Movie Studio

26 answers, most recent on 6/8/2026

RE: Message: Could not find a part of the program. Please install again.

@DesertSweeper Hi . . . . the log files mention Topaz (which I have) just before the fatal . . . . This would suggest there may be an issue with Topaz and a recent Windows update to Microsoft Visual C++ which is known to cause some issues. I would

Off topic

2 answers, most recent on 12/21/2025

RE: [Closed] Transfer my account Selling: SF Pro 18, Acid pro 11, and Vegas Pro 22

@RHRead Hi While the EULA's for the software allows such sale/transfer, after notifying Magix of the intent to resell the product and de-activation of the products from your Magix account, Community rule no. 5 ie. ... Use of the community

Xara Designer Pro

2 answers, most recent on 1/5/2026

RE: [Solved] Text and photos not appearing on the preview

@Ed-Watkinson HI Magix no longer retail, or support Xara products, this returned to Xara in May 2024. I would suggest you post your question in the Xara Community forum for Designer Pro John EBForum Moderator

Web Designer

One answer, on 3/5/2026

RE: Trying to make printable order form

@gary-tayman Hi . . . . Web Designer + 25 . . . I asked Support, . . . Did you ask Xara or Magix Support? if Magix then you would not get a reply, they stopped retailing/supporting Xara products early 2024. Xara have their own support here, and

SOUND FORGE

6 answers, most recent on 3/14/2026

RE: Missing dll file

Welcome to the Magix Sound Forge users community @Ninian,What version of Sound Forge do you have and what is the specific error message.

Movie Studio

3 answers, most recent on 2/17/2026

[Solved] .MVD Problem

Hello, Dear Forum Members,I'd like to divide a large project, Project.MVP, into several pieces: part_1.MVD, part_2.MVD,... and work on each part carefully before putting it back together. 1) How do I divide (or maybe that doesn't make sense?) my

SOUND FORGE

4 answers, most recent on 3/18/2026

RE: Random Clicks/Pops and Audio Corruption in Sound Forge Pro 18

"Options> Preferences> General"btw, welcome to the Magix Sound Forge users community @sysadmin-Radiounav

Off topic

160 answers, most recent Yesterday

RE: Magix support has not responded to support tickets for months

@Tom_Sp @Christiaan-Deliaert @emmrecs Hi Tom This is something that has to be looked into as there are still ongoing issues in sales and communication. Could you please have your team look into Christians problem? Thank you Stephen Forum Moderator

Movie Studio

8 answers, most recent on 3/13/2026

RE: I have Video Deluxe Plus (2026) :: But ProDAD Hide V2 not included??

@Apollo89x Your most recent post to this thread has been hidden since its content in reply to a moderator is neither needed nor acceptable. Please read carefully the Community rules, to be found in the footer of every forum page. JeffForum Moderator

Music Maker

36 answers, most recent on 12/17/2025

RE: Need help fixing magix..am losing hope

@Bart-0251 There are many reports of Adobe apps crashing in ntdll, but at the Adobe community. https://www.google.com/search?q=ntdll+site%3Acommunity.adobe.com Like I said, crashes in ntdll point to faulty drivers. So, please check your audio

Off topic

160 answers, most recent Yesterday

RE: Magix support has not responded to support tickets for months

@Tom_Sp @johnebaker Hi Tom Do you have any updates for the users why support is causing said issues and closing tickets prematurely? The a.i bots are definitely not functioning properly or communicating with Magix staff? Stephen Forum Moderator

SOUND FORGE

3 answers, most recent on 1/5/2026

RE: [Solved] SOUND FORGE Audio Studio 15 Steam Edition - Ozone 9 Plugins

As I recall Ozone Elements was only included with Sound Forge Pro 15, but I am not sure about the bungle or the Steam version. Sound Forge Audio Studio 17 is currently on sale directly from Magix which now includes Ozone Elements (11) as well as

SOUND FORGE

8 answers, most recent on 3/9/2026

RE: Trying to justify buying Sound Forge 17 Pro

I originally purchased Soundforge when it was owned by Sony. It worked well. I purchased 17 when I also purchased a new computer, because for some reason I couldn't reinstall on the new machine. Immediately there were problems. I reported the

SOUND FORGE

4 answers, most recent on 2/6/2026

RE: [Solved] Sound Forge 10 Serial Installation on New Computer

Hi @--Catedral and welcome to the Magix Sound Forge users community. The destination for activating SCS (Sony) versions no longer exists and there is also s relatively new procedure for activating the legacy SCS software (Sound Forge, Acid, Vegas,

SOUND FORGE

2 answers, most recent on 12/22/2025

RE: Sound Forge Pro 18 (Build 21) - flickering hardware meters

Welcome to the Magix Sound Forge users community and seasons greetings @JTJack27.I cannot duplicate the hardware meter behavior and do not recall other users with the same issue. Have you tried different meter settings i.e., meter type, range,

Rescue Your Videotapes!

11 answers, most recent on 4/29/2026

RE: Order send and paid, no response

My order was placed 27th of March. MAGIX told me to wait to the end of April as delivery can take some time. Still I have not received my ordered goods. I asked for a delivery tracking code, but I never got one. MAGIX just refuses to provide me with

Off topic

160 answers, most recent Yesterday

RE: Magix support has not responded to support tickets for months

@emmrecs @johnebaker @SP. @instrumentally @ericlnz @pjleese @David-Robinson5527 @Craig-milne Hi All I received some communication from Magix this morning and the I.T department have been made aware of said support issues and tickets closing

Off topic

160 answers, most recent Yesterday

RE: Magix support has not responded to support tickets for months

@Michael-McNeil Hi I did create a pinned post for all to see of BorisFx taking over new ownership of said software packages here. As @SP. has stated this is a user to user forum, there is no support here. As per Community Rules please be reminded to

Off topic

160 answers, most recent Yesterday

RE: Magix support has not responded to support tickets for months

@Steve-Jones3743 John, clearly you have never had a web site hosted by a company. I suggest you do then you will learn what rubbish you are saying! Despite being warned previously about the tone of your replies in this thread you have continued to

Off topic

One answer, on 12/15/2025

RE: [Closed] Vegas Pro annual subscription question

@faschimi For about three months by now support is basically unreachable. I recommend you ask at the official Vegas community at https://www.vegascreativesoftware.info because some developers are active over there. They might be able to solve that

Video Pro X

2 answers, most recent on 3/13/2026

[Solved] Intel Arc PRO B60 GPU causing white flickering exporting 4K video

Hi community and Magix, I recently up graded and built and new computer. Processor - Intel(R) Core(TM) Ultra 9 285K (3.70 GHz) Installed RAM - 128 GB (127 GB usable) System type - 64-bit operating system, x64-based