• SOUND FORGE

  9 answers, most recent on 10/16/2025

  RE: [Solved] Problem activating Sound Forge 9 using new method
  @rick-a You definitely need support to merge both accounts into one. I recommend you open a new ticket and ask them that you want to merge your old Sony login with your current Magix login. Hopefully the AI bot will then inform some human support
• Web Designer

  8 answers, most recent on 12/9/2025

  [Closed] login not recognised
  I have tried to install my copy of Web Designer 17 Premium
• Movie Studio

  5 answers, most recent on 1/22/2026

  RE: Video Deluxe 2026 Could Not Find a Part of the Program
  @Scott-Wright Hi Are you using a Microsoft account to login and OneDrive? John EB
• SOUND FORGE

  9 answers, most recent on 10/16/2025

  RE: Problem activating Sound Forge 9 using new method
  @rick-a You definitely need support to merge both accounts into one. I recommend you open a new ticket and ask them that you want to merge your old Sony login with your current Magix login. Hopefully the AI bot will then inform some human support
• Other products

  3 answers, most recent on 10/19/2025

  [Solved] Issue with Text to Speech Magix Video DeLuxe 2026 Premium
  Hi, Just bought Magix Video DeLuxe 2026 Premium. I want to use the feature Text to Speech. I go to Magix Hub, login, choose language and voice and put in some text. Problem: there is no "generate speech" button. Instead there is a yellow line that
• Web Designer

  8 answers, most recent on 12/9/2025

  RE: [Closed] login not recognised
  @Latitude231 Welcome to the Magix user to user forums. Inevitable question: login to what? What, if any, error message do you see? Please quote its wording in full or show a screenshot of it. JeffForum Moderator
• Movie Studio

  One answer, on 10/25/2025

  RE: [Closed] I can not activate my old platinium movie studio 12
  @Lien-Nguyen Follow the advice given here: https://www.vegascreativesoftware.info/us/forum/activation-of-sony-creative-software-era-applications--149297/ Make sure to you login with the same e-mail and password you used back when you had a Sony
• Movie Studio

  4 answers, most recent on 12/14/2025

  RE: Magix Hub
  Yes I checked by shutting down antivirus and firewall. "Store" works, "Magix Hub" doesn't. This folder is located in "C:\Users\<login>\Documents\MAGIX\Video deluxe 2026 Premium\" and deleteing it was proposal to solve problem from Magix
• Movie Studio

  26 answers, most recent on 8/24/2025

  RE: MAGIX Video deluxe 2026 Premium MPEG_4 Activation problems
  @AAProds Hi Al This could mean your 'normal administrator' account profile is damaged/borked. Try creating another user account with Administrator privileges, login with it and start VDL. John EB
• SOUND FORGE

  8 answers, most recent on 1/20/2026

  RE: [Solved] Sound Forge 365 activating and registering
  @VoiceDude Did you register it to the wrong e-mail address? A program can only be registered to one customer account. If there are now two different accounts (one with the correct e-mail address and one with the wrong e-mail address) you cannot
• SOUND FORGE

  12 answers, most recent on 10/18/2025

  RE: Registration issues with Sound Forge 11
  @Relayer74 I assume you used a different e-mail address in the past? The license might be bound to your old Sony customer account e-mail address. All customer accounts where transferred from Sony to Magix. So you need to login with your old e-mail
• SOUND FORGE

  7 answers, most recent on 10/24/2025

  RE: Not received product key against
  @Amit-Kamble Hi Amit, If you ordered directly from Magix online, you can find the serial number under "My Account / My Products." Go to: MAGIX Service Center – Login to your account Good luck,Rob
• Movie Studio

  12 answers, most recent on 9/15/2025

  RE: Does MovieEditPro Premium support LUT?
  Hallo @magix_dr, You can download the correct installation file this way. Go to: MAGIX Service Center – Login to your account My account / My products Find your Magix program Download the correct installation file from here Good luck,Rob  
• Movie Studio

  4 answers, most recent on 10/29/2025

  RE: Magix HUB
  @GTF69 In addition to what @Reyfox has written (I, too, would like to know which folder has to be deleted) in order to access the Magix HUB the user must log into it from within the app, in your case MS 2026 Ultimate. The login details are the same
• SOUND FORGE

  7 answers, most recent on 10/24/2025

  RE: Not received product key against
  @Bol @Amit-Kamble Hi Amit, If you ordered directly from Magix online, you can find the serial number under "My Account / My Products." Go to: MAGIX Service Center – Login to your account Good luck, Rob This only works if you bought an upgrade. New
• SOUND FORGE

  12 answers, most recent on 10/18/2025

  RE: Registration issues with Sound Forge 11
  I'm pretty sure I have used the same email since the beginning The email address you use to login to the Magix forums and the address you used when your SF-11 was initially registered (with Sony) may be different, so double-check. If all else fails,
• Off topic

  4 answers, most recent on 10/29/2025

  RE: Tired of all the sales/upgrade emails from Magix
  @NotACat Hi At the bottom of the emails there should be an 'Unsubscribe' option to stop receiving emails. You can also login in to your account at magix.com and under Info Service opt out of emails. In the program settings ensure Hide news is
• SOUND FORGE

  13 answers, most recent on 8/8/2025

  RE: Can't register SF-7b even with the key
  @bzan  I tried installing both the Sony Archive file and the original one I got as an upgrade from Sony. This could be the issue. As far as I know, Magix updated the installer after they took over Sound Forge from Sony. Maybe the Magix installer has
• Music Maker

  6 answers, most recent on 8/4/2025

  RE: Help
  @EDWIN-RIVERA So, did you buy Music Maker Premium Editions in the past or did you simply install the Free Edition and maybe bought some assets in the in-app-store? The download link for Music Maker 2024 Free Edition (the latest Free edition that was
• Movie Studio

  4 answers, most recent on 12/14/2025

  RE: Magix Hub
  @Marek-K1502 Have you checked whether your firewall and/or antivirus is blocking the connection to the Magix Hub on the "problem" computer? Which version of Windows is installed on both of your computers? I don't think it should be necessary to
• Movie Studio

  8 answers, most recent on 12/27/2025

  RE: Error while downloading covers from the store ...
  @Ronald-King Hi . . . . MAGIX Project\Movie Studio 2025 Suite" is in my "OneDrive\Documents" folder. . . . . That is the Magix folder I referred to in item 2 not the installation location or Program Data folder and the solution is in the 3rd
• SOUND FORGE

  7 answers, most recent on 11/12/2025

  Sound Forge 17
  I have downloaded and reinstalled sound forge 17.0.2 on a windows 11 Pro computer with Intel i7-13700 CPU, rebooted, and tried to launch. It would not launch and would not give any error message as a hint to why it would not launch. It just pops up
• Movie Studio

  9 answers, most recent on 10/24/2025

  RE: Movie Sudio 2025 developed a strange behaviour
  @me_again Hi Andy Is the video 3D (Stereo), digging deeper on GoPro formats I found, they actually bought out Cineform for their 3D/Stereo Hero camera. . . . . that file that isn't loading anymore, the long German name, something to do with Magix
• SOUND FORGE

  One answer, on 11/28/2025

  RE: I have soundforce Audio CD 13 but no Serial number.
  @Brad-Pearson Sound Forge is not a music creation software. It's for editing audio files, so you can, for example, record speech with a microphone and cut out parts of the speech and boost the volume, or record old vinyls and try to reduce noise and