• ACID

  7 answers, most recent on 4/25/2026

  RE: [Solved] Purchased a New Waves Plugin now no Waves Plugins Work in Acid 11
  Finally figured out the problem. After installing and uninstalling several legacy versions, it turned out version 13 of the Waves plugins included the vst 3s and the others didn't for some reason. Everything is working as usual finally! Stinkin
• ACID

  16 answers, most recent on 4/27/2026

  [Solved] ntdll.dll - ACID doesn’t start
  For several weeks I’ve had a problem. ACID Pro 11 won’t start. The following message appears: Problem Description   Application Name:    ACID Pro 11.0   Application Version: Version 11.0.2 (Build 21)   Problem:             Unmanaged Exception
• Rescue Your Videotapes!

  3 answers, most recent on 12/30/2025

  [Solved] MxDownloadManager.exe crashes when trying to download Version 7
  I have a license for the Maxic Video Saver 7 and want to install it on my new pc,but downloading the "Installer" and running it fails. It won't download anything.I need a link to a full version as I as of now can't find the installation cd
• SOUND FORGE

  3 answers, most recent on 1/5/2026

  [Solved] SOUND FORGE Audio Studio 15 Steam Edition - Ozone 9 Plugins
  Hello, firstly i wanna exuse me if i'm write bad or this is question ask too many times before. I've buyed SOUND FORGE Audio Studio 15 Steam Edition in bundle with VEGAS Movie Studio 17 Platinum, in Steam. On store page of SF15 SE, have screenshot
• ACID

  7 answers, most recent on 4/25/2026

  [Solved] Purchased a New Waves Plugin now no Waves Plugins Work in Acid 11
  Longtime user of Acid Pro 11 here. My Waves plugins like J37 Tape, Api-2500, Puigtec, etc. plugins were all working great up until today when I just purchased 1 new Waves Plugin (today), updated my other ones on Waves Central and now none of the
• ACID

  16 answers, most recent on 4/27/2026

  RE: [Solved] ntdll.dll - ACID doesn’t start
  @Szymon-Barabach, what might help would be installing the latest V14 of Visual C++: https://learn.microsoft.com/en-us/cpp/windows/latest-supported-vc-redist?view=msvc-170#latest-supported-redistributable-version (X86 & X64)
• Music Maker

  4 answers, most recent on 5/27/2026

  [Solved] Unable to Access Loops Despite Having a Yearly Subscription
  I had a monthly subscription for unlimited loops for years, but a few months ago I purchased Music Maker 2026 Premium, which comes with unlimited loops for a year. I downloaded the 2026 version (I had been using the 2024 version), and entered the
• Movie Studio

  5 answers, most recent on 5/19/2026

  [Solved] That old chestnut - Quicktime
  Greetings, For years now, I've been using Quicktime Alternative 1.8.1 mainly because I occasionally use MPEG Streamclip which requires it and MS2025 works with it. During a bout of certifiable stupidity I uninstalled Qalternative. "Oops" I thought,
• SOUND FORGE

  2 answers, most recent on 12/24/2025

  RE: [Solved] SF10 Activation
  Activating the Sony versions of Sound Forge, Vegas, Acid, ect, has changed recently. See this thread:https://www.vegascreativesoftware.info/us/forum/activation-of-sony-creative-software-era-applications--149297/ btw, seasons greetings and welcome to
• Movie Studio

  One answer, on 5/26/2026

  RE: Mixdown showing hardware acceleration deactivated in Movie Studio 2024
  @Pshybysz With driver version 59x, Nvidia depreciated certain NVENCODE API presets for GPU encoding that Movie Studio relied upon. You must either downgrade the GPU driver to version 58x or upgrade to the latest version of Movie Studio as the old
• SOUND FORGE

  4 answers, most recent on 2/6/2026

  RE: [Solved] Sound Forge 10 Serial Installation on New Computer
  Hi @--Catedral and welcome to the Magix Sound Forge users community. The destination for activating SCS (Sony) versions no longer exists and there is also s relatively new procedure for activating the legacy SCS software (Sound Forge, Acid, Vegas,
• Movie Studio

  8 answers, most recent on 3/13/2026

  RE: [Solved] I have Video Deluxe Plus (2026) :: But ProDAD Hide V2 not included??
  @Apollo89x Hi, Magix as a company have basically tried to mislead/fool people by renaming the basic version as "Plus" | Wheras that used to be the mdi-range level in previous versions. No, nothing is misleading at all. Magix dropped the "Basic"
• Photostory

  2 answers, most recent on 2/26/2026

  [Solved] PS 2026 Uprade freezing
  Recently upgraded from 2024 to 2026 version but when importing pics & vids the program is freezing and can only shut it down via task master I have searched help section for and am unable to follow the suggestion to access hidden AppData
• Movie Studio

  6 answers, most recent on 2/7/2026

  [Solved] Background app from Magix
  Greetings, I'm confused again. A few weeks agok this topic (https://www.magix.info/us/forum/why-does-fabs-exe-need-to-run--992593/#ca2002524) was resurrected. I would have posted this query there but as I can't I won't will I? 😇 In it, after
• Samplitude

  3 answers, most recent on 1/19/2026

  RE: [Solved] Samplitude keeps crashing with ASIO4All
  @psychojosh13 Do you use the newest version of ASIO4ALL? You can reset the program settings of Samplitude via its Help menu. If I remember it correctly the menu entry is called "restore default behavior". Be aware, in case you have custom shortcuts
• ACID

  13 answers, most recent on 2/20/2026

  [Solved] Acid Music Studio 11 Fails to run.
  Just got Music Studio 11 ( Version 11.0.7 build 18 64 bit ) , and it ran the first time. No problem. When I have went back to it, it fails to load and from the loading screen I can see its failing at:- Loading
• Music Maker

  15 answers, most recent on 4/7/2026

  RE: installation failed
  These two methods do not work. I uninstalled both versions of Magix Music Maker and reinstalled only version 32.1.0.18 and everything works perfectly without any problems. Later I tried to install version 34.0.0.6 again and I got the same result,
• Movie Studio

  8 answers, most recent on 3/13/2026

  RE: I have Video Deluxe Plus (2026) :: But ProDAD Hide V2 not included??
  It was via a Google Search (*the Ai info at the top indicated that the "Plus Version" of Magix includes ProDAD hide V2).However after having looked into it, I've discovered that Magix as a company have basically tried to mislead/fool people by
• Music Maker

  4 answers, most recent on 1/8/2026

  RE: Probleme saisie n° de serie
  @Philippe-LeBannier Welcome to the magix.info users forums. You say you purchased the 2025 update. From where did you purchase it? I ask, because the 2026 update is the current version; I don't believe the 2025 version can still be purchased
• Other products

  One answer, on 3/19/2026

  RE: Fuzz effect in Midi studio portion of Music Studio 2004 Deluxe
  @Timothy-Dean MIDI Studio was a feature limited version of Emagic Logic, now known as Apple Logic Pro. So you won't find the same effects in Samplitude, but it includes the Vandal amp simulation VST which also has stomp boxes. There you should find
• Movie Studio

  3 answers, most recent on 3/20/2026

  [Solved] Ecxeption 0xc0000005 "Access violation"
  J'ai utilisé sans problème le logiciel à plusieurs reprises, jusqu'à ce matin, et cette après midi, gros défaut à l'ouverture du programme "Access Violation". Intel Core i514400, RAM 16Go, UHD Graphics 730 Windows 128MB, processeur x64Windows 11
• Other products

  One answer, on 4/21/2026

  RE: Do yoy have an upgrade to Magix MP3 Marker Deluxe 19? I have ver. 14
  @elitarev I think the last update of MP3 Deluxe 19 was released around 2016(!). To my knowledge this software may not work stable on Windows 10/11 versions released after 2016. So even if you would be able to upgrade from 14 to 19, version 19 would
• Music Maker

  20 answers, most recent on 4/5/2026

  RE: Music Maker 2026 Frozen at SetViews during startup
  @SP. Hi, In trying to raise a ticket, I have to put in the version. I can't get to About to see the version. What is the latest version number for MM2026 Premium? Thanks, John CB
• Movie Studio

  3 answers, most recent on 12/18/2025

  RE: [Solved] Can't activate video delux 2026
  @FIA2008 Error -14 means you enter a valid serial into the wrong product. Since there are different editions (Plus, Premium, Ultimate, Subscription and so) you need to make sure you installed the correct version of the software, otherwise you'll get