• Web Designer

  8 answers, most recent on 12/9/2025

  RE: [Closed] login not recognised
  @Former user Ok, this basically means you registered the software to another e-mail address and currently cannot remember which one it was. Magix customer support should be able to tell you, under which e-mail address the software is registered and
• Video Pro X

  45 answers, most recent on 6/6/2026

  RE: DVDs cut don't play
  @rickduley Hi Rick . . . . I cut DVDs to disc (single and double layer) and they do not play either on my video player or even back in the DVD Drive . . . . What procedure are you using to do this from start to burning to disc and what
• Movie Studio

  8 answers, most recent on 2/5/2026

  Repeated glitch in burned disc
  I have been using Movie Studio 2025 Platinum on my windows 11 computer. I have tried several times to burn a movie of mp4 files from a vacation to a DVD. The edited movie plays normally using the software itself but even though the program says
• Rescue Your Videotapes!

  20 answers, most recent on 11/23/2025

  RE: Windows does not find drivers for the video grabber usb device
  @Atte-Tahvanainen In what order did you first install the software and connect the USB Grabber? The standard practice (which I'm fairly sure this device needs) is that you install the software first and only connect the USB Device when the
• SOUND FORGE

  6 answers, most recent on 7/10/2025

  RE: [Solved] Music and vocals using Sound Forge Audio Studio?
  @Georgios_M I personally think that X8 is a very good music software. Because it has an object oriented workflow, it might be very intuitive to use for beginners. You can cut audio on tracks into individual snippets called audio objects. Each audio
• SOUND FORGE

  9 answers, most recent on 11/25/2025

  RE: Sound Forge
  @Andrew-Rizko Try this: https://www.vegascreativesoftware.info/us/forum/activation-of-sony-creative-software-era-applications--149297/I was re-doing hard drives, that's where my troubles started. Went to a cloned back-up and got the plug-in (Noise
• Music Maker

  One answer, on 9/22/2025

  RE: Unlimited Loops Issue
  @Daniel-Howard A serial number for a Magix software begins with a P3 and then six blocks of five numbers separated by dashes. Did you buy Music Maker 2025 or 2026? Between version 2018 and 2024 there was a Free Edition you could simply download and
• SOUND FORGE

  15 answers, most recent on 5/8/2026

  RE: Unable to Activate SF18 Pro after a reformat of my computer
  @px41 Apparently, you registered SF 18 Pro under a different e-mail address under which you purchased it. Otherwise it would be listed in your customer account. This also explains Error -24. It could be as simple as a typo you made back when
• Movie Studio

  16 answers, most recent on 2/25/2026

  RE: Can't get Red Text
  The color in the screenshots, as you see, is what I see see in Irfanview and Photoshop. But red and yellow in general are correct in the other softwares. I just made a screenshot of your comment of the Anaglyph mode access (since I'm not familiar
• Movie Studio

  11 answers, most recent on 1/20/2026

  RE: VDL 2026 Patch 316 - Had to deactivate then reactivate the same PC
  @AAProds @browj2 @johnebaker Hi Al, John and John, Having updated both VPX and VdL, no reactivation was needed, so this problem seems to be entirely random! And I've checked my account, only one activation used for both softwares. Jeff
• Movie Studio

  70 answers, most recent on 9/19/2025

  RE: Reasonably affordable graphics card for Magix Movie Edit Pro Plus
  @CubeAce most have reported better performance in gaming and other software when the AMD iGPU is disabled and only the dedicated GPU is used. Magix has said nothing concerning it, or its application in the software. The iGPU for Intel has been
• Video Pro X

  14 answers, most recent on 10/21/2025

  RE: [Closed] Serial Number / Licenses
  @jesse-b The steps you need to do were already mentioned by @CubeAce Please visit Magix.com and log into your customer account with your e-mail and password. Look under 'My Products' for registered software. If you want to change the e-mail you can
• Other products

  4 answers, most recent on 3/9/2026

  Video Deluxe 2026 | When I add a flag, would you open the rename bar
  I'd love for the flag to open the rename bar, so it's intuitive for our next step. #ADHD train, I need you to guide me to the next step. This makes your software better for us. Thank you!
• Off topic

  160 answers, most recent 7 hours ago

  RE: Magix support has not responded to support tickets for months
  @Frank-Pietrantoni9884 Hi, Where exactly should I post my inquiry? As you were told - on the Vegas forum. Again, scroll to the bottom of this page and click on VEGAS Forum. I do have a couple of comments about your questions as this could pertain
• Off topic

  One answer, on 12/15/2025

  [Closed] Vegas Pro annual subscription question
  Hello there,Last year I purchased an annual license for VEGAS Pro Suite. I’m very happy with the software and would like to renew my subscription. Under my current contract, the renewal price is listed as BRL 660.00. But new customers are currently
• Music Maker

  One answer, on 10/15/2025

  loops unlimited subscription
  When purchasing the subscription i did not realize i needed the music maker software to use it and i would like to cancel my subscription. i however cannot find how to do this.
• Video Pro X

  15 answers, most recent on 2/23/2026

  RE: What is the difference between Magix Vegas Pro and Magix Video Editing
  That is true, and also vice versa in that I see my Magix software when logging in from the Vegas website I log into my account from the main Magix site which is independent of the forum sites.
• Music Maker

  2 answers, most recent on 6/24/2025

  RE: Music Maker 2026?
  Wow, what a coincidence! :) I have been using this software for so many years that I start to remember the release date automatically.
• Movie Studio

  29 answers, most recent on 5/21/2026

  RE: Fonts not displaying; can't use certain style fonts
  I have same problem with Magix Video Pro X16 and Video Deluxe 16 Plus.Im trying use this font "Yanone Kaffeesatz" from Google Fonts: https://fonts.google.com/specimen/Yanone+KaffeesatzWhen I click Check mark the font changes to Arial...The font
• Movie Studio

  3 answers, most recent on 12/18/2025

  RE: Can't activate video delux 2026
  @FIA2008 Hi . . . . I bought it some time ago . . . . Can you be more precise regarding when you purchase the software and did you use the download link in the email to install? John EBForum Moderator
• SOUND FORGE

  2 answers, most recent on 10/8/2025

  RE: my key is not accepted
  @Roger-Gustavsson Hi See this article. HTH John EBForum moderator
• Other products

  9 answers, most recent on 9/29/2025

  RE: CD Architect 5.2 cannot register
  I also de-installed, re-downloaded from your site, used the SN from your site.I tried three different browsers, and disabled my firewall. I don't have a box version of this software.
• Movie Edit Now

  One answer, on 2/28/2026

  Activation of HVEC-Codec Feature
  Hi all, I had this activated on a previous computer. I've a video from an iphone that I want to edit. It's probably the first time doing it on a new PC. It says I need to activate the HVEC-Codec. I had the orginal order number and it had the
• Photostory

  9 answers, most recent on 2/3/2026

  RE: Magix Travel Maps - OpenStreetMap issue
  My best suggestion is put in a request to technical support, although they dont have a link dedicated to Travel Maps. I would use the link for the software you are using the maps in eg Photostory