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Hi, any suggestions? It will not load beyond the picture and support ignore all emails for help. I had this problem about 8 months ago when I tried to install it on another new system. Someone suggested remove the file "Magix Low Latency 2016" which

Video Pro X

15 answers, most recent on 2/23/2026

RE: What is the difference between Magix Vegas Pro and Magix Video Editing

For Magix Vegas Pro same procedure however login https://www.vegascreativesoftware.com There's no need to do this as your Magix account should under 'My products" show all your products, both Magix and Vegas. At least mine does and I've just checked.

Rescue Your Videotapes!

8 answers, most recent on 12/4/2025

RE: driver usb 2861

grazie per la risposta ma io ho collegato regolarmente un masterizzatore interno al PC che ho sempre utilizzato e ho anche all'occorrenza un masterizzatore esterno ma comunque il programma non li riconosce. Mi potete cortesemente supportare. Grazie

Movie Studio

One answer, on 4/9/2026

RE: [Closed] Register my produkt to be able to activate

@Bossebo Hello Bossebo, BorisFX has taken over all Vegas products. I suggest you make a post here for assistance: https://www.magix.info/us/proxy/8a40d5e2450b605a174d/?link=https%3A//forum.borisfx.com/c/vegas-pro/vegas-older-software/65

Movie Studio

26 answers, most recent on 6/8/2026

RE: Message: Could not find a part of the program. Please install again.

Hi sorry for long delay - just back from travels. I updated my signature. I have two systems, a desktop and a laptop. Both VPX16 and Studio fail on my desktop with the same message. Studio 2026 fails on laptop but VPX16 runs fine on it - both same

SOUND FORGE

5 answers, most recent on 12/17/2025

RE: Use of 'Record Output'

@Kent-Birge Sound Forge 3, now extremely old and highly unlikely to work well, if at all, on any modern OS? Or Sound Forge Audio Cleaning Lab 3? JeffForum Moderator

Photostory

7 answers, most recent on 3/19/2026

RE: Manual slide advance

@Steve-Cramer Hi, It seems that you still don't understand what PhotoStory does. It's a workshop (project) to build a video file, using photos, videos and audio files, all edited as desired, and to which you can add text and effects. Again, the end

Music Maker

20 answers, most recent on 4/5/2026

RE: Music Maker 2026 Frozen at SetViews during startup

@SP. Hi, Actually, I have 3 monitors. I will give it a go. However, I fail to see how two versions of the program can go from working to not working almost overnight. They worked fine with all 3 monitors working. John CB

Samplitude

One answer, on 12/23/2025

RE: Can not monitor Playback to Monitors

@D-Williamson There is a small button labeled Mon in the Transport console. You can right click on it to select a monitoring mode. Alternatively, press Y to open the program settings. In the Audio Setup settings, where you select the Focusrite ASIO

Music Maker

4 answers, most recent on 10/1/2025

RE: Missing download-links after upgrade paid purchase.

I have done that several times but only my previous purchases are listed. All the relevant info was provided when contacting support so I am not sure what is going on.

Music Maker

No answers, created on 3/17/2026

purchasing 15 songs at once

Good Day. I have placed 15 songs on our wish list. Is there a way to purchase all of these at the same time or do we have to do this one at a time? Thank you. Mike

Samplitude

20 answers, most recent on 10/27/2025

RE: BorisFX managing Samplitude family of products now.....

@GRB Like I wrote, some instruments are missing, not all. I think there were 47 in X8 and there are 37 in version 2025.

Video Pro X

9 answers, most recent on 12/10/2025

RE: I burn a disc , but it only burns 24 of 37 minutes each time. Unsure a

It appears that the downloaded AI videos are causing a problem. Disc did not burn at all, was aborted.

SOUND FORGE

7 answers, most recent on 4/2/2026

RE: soundforge 17 error

Hi @Frederick-Hicklin, did you try resetting Sound Forge and clearing the cache?'File> "Reset all preferences and clear cached data".. If you can not open Sound Forge to access the 'File' menu, hold down the 'Ctrl+Shift' keys and launch SF, which

Photostory

15 answers, most recent on 1/28/2026

RE: 2026 Manual doesn't agree with program - Split Photostory, etc.

Now I'm having trouble burning a disk. I have Sony DVD-R 4.7gB disks. I choose the AVCHD 1920x1080 NTST default and all encoding and I get a message about my graphic card needing to be updated because hardware encoding is deactivated?

SOUND FORGE

2 answers, most recent on 4/13/2026

[Solved] Change Fontsize of Sound Forge Dialogue in C# script?

The following script brings up a dialogue box. If the user enters text all regions are renamed and numbered using the name supplied. The script works but I would like to make the dialogue box bigger and use a larger font size, eg size 18. Can

Other products

4 answers, most recent on 3/9/2026

RE: Movie Delux 2026 Feedback button goes to Patches, not to feedback area

@Survey123Jedi As an end user, I thought it was for our feedback to you Please remember these are user to user forums , not a contact for any Magix staff and we are all fellow-users, not Magix employees. JeffForum Moderator

Movie Studio

22 answers, most recent on 1/7/2026

RE: Unable to capture audio during Screen Recording -Video Deluxe 2026 Plu

@johnebaker Hi John. The headphone jack being used may be motherboard dependant. I have all inputs and outputs connected all the time on my machine and I am not suffering audio not being recorded but, then again I'm not using the latest version of

Movie Studio

12 answers, most recent on 4/9/2026

RE: How to stop Magix trying to force me to install Travel Maps everytime?

@Apollo89x . . . . I didn't bother responding to what you wrote as I've already fixed the pop-up issue myself . . . . Common courtesy would dictate that you respond with the fix you applied to help others in the future. John EBForum Moderator Ok

Video Pro X

14 answers, most recent on 10/21/2025

RE: [Closed] Serial Number / Licenses

@jesse-b The steps you need to do were already mentioned by @CubeAce Please visit Magix.com and log into your customer account with your e-mail and password. Look under 'My Products' for registered software. If you want to change the e-mail you can

ACID

7 answers, most recent on 4/25/2026

RE: Purchased a New Waves Plugin now no Waves Plugins Work in Acid 11

Thanks! Now I'm not entirely sure it's ACID 11 that's the issue. I opened Reaper and couldn't find any of the Waves plugins. I contacted Waves too so I'll try to figure this out. I'm not great at tech stuff at all and I'm not sure if I can revert

ACID

6 answers, most recent on 8/8/2025

RE: Error Saving

Thanks Jeff, unfortunately, that's not it. I have all that turned off. I'm going to ask for tech support from MAGIX - appreciate thr try, though

Music Maker

16 answers, most recent on 11/17/2025

RE: Magix music maker on linux mint

Hardware i use is. 1> zoom uac232 on the 32 bit float. 2> Microphones. Blue microphones x3: baby bottle xl, spark xl, yeti x via usb c. Behringer b2 pro. Balanced xlr all the way through, also using low noise xlr balanced y splitters to