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  • Movie Studio
    7 answers, most recent on 9/4/2025
    RE: Video playback stutters
    @Frederik-deRoo HI . . . . Program: Magix Video Deluxe Plus . . . . What is the version number as found under Help, About? . . . . Hardware setup: wich information do you need? . . . . See this topic for what is required and please quote processor
  • Movie Studio
    26 answers, most recent on 8/24/2025
    MAGIX Video deluxe 2026 Premium MPEG_4 Activation problems
    Hi Guys, Downloaded and Activated MAGIX Video deluxe 2026 Premium but can't get the MPEG_4 Activation to work. I have followed Magix's directions to deleting the corrupt Magix registry. I downloaded Registrar Registry Manager Free Home Edition but
  • SOUND FORGE
    13 answers, most recent on 8/8/2025
    Can't register SF-7b even with the key
    I sent the text below to Magix Support 2 weeks ago and have not received a reply. Meanwhile, I found out that my product is registered with Magix. Why should my new registration not work? Thanks for any help! ================= I have been using SF-7
  • Rescue Your Videotapes!
    20 answers, most recent on 11/23/2025
    RE: Windows does not find drivers for the video grabber usb device
    @Atte-Tahvanainen In what order did you first install the software and connect the USB Grabber? The standard practice (which I'm fairly sure this device needs) is that you install the software first and only connect the USB Device when the
  • Movie Studio
    14 answers, most recent Yesterday
    RE: Formatting Drive
    @CubeAce Hi Ray . . . . There may be too many variables of individuals user cases in how they distribute their files across a system for conclusive individual results'. . . . Agreed. . . . . It was in no way intended to cast aspersions on your
  • Other products
    32 answers, most recent on 5/30/2026
    RE: HOW TO CONTACT SUPPORT VIA EMAIL OR PHONE PLEASE
    Having purchased MAGIX Photo story DELUXE in March 2022 and after installing it, I was never able to use the program, giving me error no. 14 as it tells me that the product was registered under an old email that I no longer have for years Removed by
  • Movie Studio
    3 answers, most recent on 10/21/2025
    The program Magix Video de luxe 2026 will not start
    I bought Magix Video de Luxe 2026 yesterday. I downloaded it and activated the program with the code I received. The program worked fine right away, but then suddenly what was on the right side of the screen disappeared. I closed the program and
  • Music Maker
    14 answers, most recent on 9/27/2025
    RE: What are the corresponding albums to Soundpools with no images showing
    I am going thru the huge list you provided. Question, regarding the loops that are not available on producer planet though they are in Dub Step Vol 2, is there a way to purchase them as royalty free? I assume to locate a loop the loop name has to be
  • Video Pro X
    9 answers, most recent on 12/10/2025
    RE: I burn a disc , but it only burns 24 of 37 minutes each time. Unsure a
    @JIM-MAXIM We need rather more detail about the disc if we are to have any chance of helping you, I think. First, what type of disc? I'm guessing you want to create a DVD containing the exported video of a project from VPX. Is that correct? (Which
  • Movie Studio
    3 answers, most recent on 12/5/2025
    RE: Video Deluxe 2026 Keeps Hanging
    @Skyline_UK Hi . . . . the new version hangs everytime I load clips . . . My PC should be powerful enough. . . . Unfortunately this is not so, the i9-9940X has no integrated iGPU which VDL could use, and the GT 1030 does not support NVENC which is
  • Movie Studio
    15 answers, most recent on 11/12/2025
    RE: MPEG-4-Codec
    @Raymond-Thompson Thank you again for that further information. I have edited your computer spec to remove much unnecessary and duplicated data. Please add that edited version to your Signature on your Profile page; it will then appear at the foot
  • Movie Studio
    13 answers, most recent on 9/13/2025
    RE: Wich graphic card is better for Chroma Key effect ?
    @CubeAce Hi Ray, You're right, 23 Gb is very unusual, but it's just a typing error... sorry, my fault. It's in fact 32 Gb, two 16 Gb sticks. As for the audio buffers, I'll take your advice and change from 6 to 2. When you say "a setting of 32768 for
  • ACID
    3 answers, most recent on 1/1/2026
    RE: Missing ExpressFX Reverb DLL in ACID Pro 8.0.12 on Windows 11 Home
    @Andrew-Goode First, since this is essentially the same question as you asked in your other thread, my initial response was to consider hiding it and asking that all responses and further postings were made there. However, I do accept you are asking
  • Movie Studio
    14 answers, most recent Yesterday
    RE: Formatting Drive
    @johnebaker @me_again @AAProds Hi John. On reflection what I should have written was 'There may be too many variables of individuals user cases in how they distribute their files across a system for conclusive individual results'. It was in no way
  • Video Pro X
    9 answers, most recent on 1/20/2026
    RE: No output option at 100fps for 4k-100fps video
    @tom_frank Hi In addition to Marc's comment, VPX 17 maximum framerates for 4K UHD (3840*2160) export is 60 fps for h.264/AVC , h.265/HEVC and AV1 (AV one). Note: A graphics card with a video decoding/encoding module that supports decoding/encoding
  • Video Pro X
    9 answers, most recent on 1/20/2026
    RE: No output option at 100fps for 4k-100fps video
    Thanks for that info. I'll have to see if that WMV file can be re-compiled back to an .mp4 clip at 100 fps with AVC or HEVC codec with a different video editor without much loss of detail of a 4K video. But I have to wonder why VPX is not setup to
  • Movie Studio
    16 answers, most recent on 6/11/2026
    RE: Video Deluxe 2026 Plus
    @AAM Thanks for the Windows version. Error code 5 Access violation is a Window issue, he most likely cause is a Windows Update. To check your system, close all running programs then:- Hold down the Windows Key and press XSelect - Terminal (Admin)
  • Movie Studio
    10 answers, most recent on 5/23/2026
    RE: Video Deluxe 2026 premium
    @Steven-Wooten Hi Please use the abbreviation VDL for the product name. Are you logging in to the computer using a Microsoft account? If so, and OneDrive is active and syncing your documents to the cloud, then as a minimum you need to stop OneDrive
  • Movie Studio
    9 answers, most recent on 7/31/2025
    RE: How long does it take for customer support to respond?
    @webfrit With that additional information I'm going to reinforce my suggestion to contact BorisFX! It is (almost) always the manufacturer of the specific plugin/software who "controls" its activations, rather than the manufacturer within whose
  • Movie Studio
    9 answers, most recent on 10/17/2025
    RE: can someone help me remove dog barking and a car racing up the street
    @spuddy13 Hi, To get rid of or reduce the sound of a dog barking and car passing, you would need sophisticated software like Steinberg SpectraLayers or iZotope RX. You can read up on this here for iZotope. You may have received some iZotope plugins
  • Movie Studio
    14 answers, most recent on 9/8/2025
    RE: MAGIX Video deluxe 2026 Premium (Constantly Crashing on Startup)
    @ItsMichael Hi. I don't know about the others but I have one monitor plugged into the nvidia card and the other into the motherboard video port so both GPU's are active and can be used by the program. Even if you select the nvidia card for your
  • Movie Studio
    4 answers, most recent on 6/7/2026
    RE: MAGIX Video deluxe 2026 Premium - My first voice over is the pits
    @spuddy13 Hi Brian, I think that yours should be the best question of the year! Ever wonder what all of those audio type people are doing in films? Watch the credits for voice-over artists, recording engineer/soundman, cleaning/sound improvement
  • Video Pro X
    12 answers, most recent on 10/25/2025
    RE: ProX will not write to DVD DL discs
    @rickduley Hi Rick, My method of creating DL Discs from VPX footage is to NOT attempt the burning in VPX! For me, this has been the case for several versions of the software. The reason for this is that DL Discs require a nominated "split point",
  • Photostory
    6 answers, most recent on 10/19/2025
    RE: mp4 Dateien werden nicht angezeigt
    Dear Jeff, This did not help in this case. I have uploaded one of the files. The system info is below. The Video is a GoPro 6 file run over handbrake and then a colour corrector. It works fine with Photostory 2013.   System information:Device Name  
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