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  • SOUND FORGE
    3 answers, most recent on 8/5/2025
    RE: soundforge 18, continous pay for usage
    This was not on the description and order page that I sawI came no where close to 10 text pagesFrom my days in ascii files, a character is what ever you could see in a text file About 20 kb mp3 files (less), It doesn't matter I learned too
  • Other products
    20 answers, most recent on 5/27/2026
    RE: Independence Pro 3.3
    I have uninstalled and reinstalled 2 times now with no luck. Other than this error the program is great. I had no popups stating an error or anything else.  I googled for a good 7hrs and found no threads on any site that could help me either.
  • Video Pro X
    45 answers, most recent on 6/6/2026
    RE: DVDs cut don't play
    All Gloom!This attempt cost three discs - all now formally classified as UAPs (very trendy and up-to-date). Log File at https://1drv.ms/u/c/bb228147f3dd175d/IQCAR7CM5tEIS6119Eh55AICAcGu6Pa1X4kQplWr64l7gwY?e=sehBzQ Is there some way to test the DVD
  • Movie Studio
    32 answers, most recent on 4/2/2026
    RE: Export quality from RTX Ti3060 far inferior to UHD770
    @AAProds Greetings Al, If it's any help, for such problems I use Exiftool (which is Command Line only) and Exiftool GUI here https://exiftool.org/gui/ ( I found out about this program here
  • Music Maker
    7 answers, most recent on 2/11/2026
    How to Change Hand to Cursor
    Sorry for being a complete idiot. I have Music Maker 26 and haven’t had a new version in 20 years. All I’m trying to do is a simple cut out of blank space and noise in a recorded wav file. After I load the wave I only get the hand which allows me to
  • Movie Edit Now
    5 answers, most recent on 3/28/2026
    RE: Video Deluxe 2026 Premium - Activating the AC3 5.1 Codec and Other Opt
    @sicreetservis1410 Hi. Dolby Labs had this function taken out of all video editors a few years back over licence fee disagreements and if you are running on Windows 11, surround sound has also now been disabled in the operating system. It is still
  • Movie Studio
    2 answers, most recent on 11/7/2025
    RE: Text To Speak
    @Hydie Hi, Yesterday morning and for the last week or so, Text-to-Speech and Speech-to-Text were not working due to an outage with MicroSoft Azure, provider of the service. It seems that service was restored in the afternoon. You don't need a
  • Rescue Your Videotapes!
    7 answers, most recent on 12/19/2025
    RE: Lines in digitized VHS
    @MovieEditorr Did you deinterlace the recorded footage? Analog video images are saved in lines and only contain half of the full video frame. Each frame switches back and forth between even- and odd numbered lines. So, if you didn't deinterlace the
  • Off topic
    4 answers, most recent on 10/29/2025
    RE: Tired of all the sales/upgrade emails from Magix
    @NotACat Hi At the bottom of the emails there should be an 'Unsubscribe' option to stop receiving emails. You can also login in to your account at magix.com and under Info Service opt out of emails. In the program settings ensure Hide news is
  • Movie Studio
    12 answers, most recent on 5/1/2026
    RE: Have downloaded Magix video de luxe 2026
    @David-Cowan the problem occurred when I downloaded the latest X version If that is Video Pro X you need to be aware this is not an update to VdL 2026 but rather an upgrade to a much more complex program which will certainly not run properly on your
  • Video Pro X
    16 answers, most recent on 12/6/2025
    RE: HEVC-Codec
    @AdelPetros-Samu Please be aware these are public user to user forums and not any contact for Magix Support, so confidential data, like your order numbers, should never be posted here. Hence, they have been removed from your post. Did you click on
  • Movie Studio
    15 answers, most recent on 7/20/2025
    RE: Playback Stutter MEP 2016 Plus
    Dear Ray: I'm soooo sorry I didn't notice this reply until now. I sincerely hope you're doing well despite the condition you spoke of. I continue to enjoy editing with MEP (all these years)! And BTW for your enjoyment (as an Englishman), check out
  • Audio Cleaning Lab
    5 answers, most recent on 3/4/2026
    RE: Download fails for Audio Cleaning Lab MX
    @Martin-Sauser Hi, I suggest that you try out Sound Forge Audio Cleaning Lab 4 first and review the problems that I have indicated in the following video. These problems don't cause much more than an annoyance. SpectraLayers Elements has to be used
  • Music Maker
    7 answers, most recent on 9/28/2025
    RE: MM2026 34.0.0.6 VST instruments causing severe audio problems
    @Leonard-Pennock I believe this link should give you the installer for Music Maker 2024 (version 32): http://dl03.magix.net/musicmaker.exe If this older version runs perfectly fine, the problem is caused by the newest version of Music Maker. If both
  • Movie Studio
    2 answers, most recent on 11/29/2025
    Download from Cloud Import Fails
    Hi, I get random behavior from the Download function in Stock Media on Magix Hub. A few have worked, now they are very intermittent. I try closing software, logging out of my account, etc. When I click on Download (either resolution), it says
  • Music Maker
    3 answers, most recent on 11/23/2025
    RE: 2026 ultimate
    @Erik-H You say you have the email confirming your purchase of MMM 2026 Ultimate but if your trial has now run out you have clearly not registered and activated your purchase. So, when you open the program you will see a screen that requires you to
  • Movie Studio
    22 answers, most recent on 1/7/2026
    RE: Unable to capture audio during Screen Recording -Video Deluxe 2026 Plu
    @browj2 I think that we established when it first came out, that the new Screen Capture Mode in Magix Capture did not and could not capture audio.  John, yes, sorry, I was referring to the screen recorder on the red button. I see that the spinning
  • Audio Cleaning Lab
    7 answers, most recent on 5/5/2026
    RE: Dolby Noise Reduction system
    The time period that I was working with reel-to-reel tape was 1972 - 1979, after I got out of the Navy. The tapes are standard 3M Scotch 150 by 3M. Stored in a dry basement for the last 42 years. I got a used tape deck a couple weeks ago and decided
  • Rescue Your Videotapes!
    20 answers, most recent on 11/23/2025
    RE: Windows does not find drivers for the video grabber usb device
    I have tested to play many different videos in the player, same problem. Scart is in out mode, and all 3 color cables are firmly connected. This is what i see then in the software, and there is constant beep sound also at the same time when the vhs
  • Video Pro X
    7 answers, most recent on 8/21/2025
    RE: Import boosted video from Pixel-phone gives error
    @GerritOut Your system probably doesn't have the video codec for that file. It's easy to find out what codec is being used: download and install MediaInfo by following this Magix tute. On the View menu, choose the Text view then copy and paste the
  • Off topic
    163 answers, most recent Yesterday
    RE: Magix support has not responded to support tickets for months
    @Steve-Jones3743 as of 2025, OVHcloud has taken over as the Host for Magix As both John and I have pointed out to you, OVHCloud is now the host for what used to be known as "Magix Online World". This is completely different to Magix support, sales
  • Movie Studio
    32 answers, most recent on 4/2/2026
    RE: Export quality from RTX Ti3060 far inferior to UHD770
    @AAProds Hi Al The issue with the different end times is due to the MP3 audio being timing is frame based, frame has a fixed number of samples, 1152 per frame and if the sample rate is 44.1kHz, the audio frames are marginally out of sync and run
  • SOUND FORGE
    8 answers, most recent on 9/30/2025
    RE: Sound Forge 18 - questions before buying
    Thanks, J-Koch. I did upgrade in the end and despite a problem with MP3s, it's been fine. I checked out the voices and they weren't great. To be honest, I record voice actors for a living so am not a fan of AI, but one or two clients were going this
  • Movie Studio
    14 answers, most recent on 3/26/2026
    RE: Hardware Rendering
    I edit and render 4K. Rarely if ever anything with a lower resolution since I edit what I shoot. So I really can not comment on editing/rendering in 1080 or lower. I guess there isn't much difference between your computers in the lower resolution is
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