• Movie Studio

  One answer, on 10/1/2025

  Is it possible to edti HDR files with Video deluxe 2026 Premium?
  I bought Video deluxe 2026 Premium, but now I want to edit HDR content. When it upload it to the program and render it to a video, the quality of the colors becomes very bad. Is there something to do about that so I can edit HDR contant or do I have
• Movie Studio

  5 answers, most recent on 6/26/2025

  RE: Video deluxe 2026 Ultimate - ProDad add ons licence
  @Clinton-Peck The product description says these are plugins, not full, standalone programs.
• SOUND FORGE

  11 answers, most recent on 4/14/2026

  RE: Welcome window keeps popping up on startup
  @mary-o Hmm, that's odd. Have you tried restarting your computer, just in case there is a Windows update that needs to be installed? Please select the Restart option and not the shutdown option. Sometimes programs don't work correctly without a
• Music Maker

  16 answers, most recent on 4/5/2026

  RE: Unlimited loops
  As you can see, only the program itself is displayed here.
• Video Pro X

  10 answers, most recent on 12/5/2025

  Video Pro X 11 Crashes Every 5 Minutes
  Software: Video Pro X 11 OS: Windows 10 22H2 RAM: 32 GB CPU: AMD Ryzen 9 3900X GPU: Nvidia RTX 2070 Super (8GB) Whenever I attempt to use Video Pro X, I get approximately 5 minutes of use before the entire program crashes and closes itself. It
• Audio Cleaning Lab

  2 answers, most recent on 11/30/2025

  RE: cannot active audio cleaning lab
  @Former user So, do I understand it correctly that the program was installed? And you are how at the activation screen? It could help if you temporarily disable the Windows Defender firewall.
• Movie Studio

  One answer, on 3/9/2026

  [Closed] Trying to reactivate VEGAS Movie Studio 14 Platinum
  I accidentally uninstalled the program. I tried to activate, but I registered under an email that no longer exists. I'd like to activate and register with a new email. Any help would be greatly appreciative.
• Movie Studio

  15 answers, most recent on 11/12/2025

  RE: MPEG-4-Codec
  Hi Jeff, Further to my reply, I have a Serial Key beginning with P3 and a Voucher code. Sadly it appears that this program will not work for me.
• Music Maker

  One answer, on 9/14/2025

  RE: soundpools music maker 2025 premium.
  @Marek-Repko It usually helps to open the program settings and to click on the button to clean up the in-app-store.
• Movie Studio

  26 answers, most recent on 8/24/2025

  RE: MAGIX Video deluxe 2026 Premium MPEG_4 Activation problems
  Well, this is interesting. Having deleted that registry key earlier, and successfully having (re) activated MPEG-4 import by starting the program as an admin, I now find I have to start it "as admin" every time, otherwise the "activation required"
• Movie Studio

  8 answers, most recent on 4/10/2026

  RE: -14 error
  @lighthope Hi, Did you download and install the file from your account?And, did you use the same email address as the one for your account with MAGIX when you tried to activate the program after installing it? John CB
• Movie Studio

  70 answers, most recent on 9/19/2025

  RE: Reasonably affordable graphics card for Magix Movie Edit Pro Plus
  @Tusk Task Manager is saying it's using resources, but the program is locked, frozen, That shows me that the program is organising or whatever. If it's crashed it wouldn't be using any resources. Have you left it for a few minutes in that state or
• Movie Studio

  4 answers, most recent on 11/17/2025

  RE: Blank error dialogue box appears during MS2022 reinstall
  @VinceTwo-Two Hi We need more information to help diagnose the issue(s) you are having: The specification of your computer system including Windows version and program version, see this topic for what is required, and please quote processor and
• Movie Studio

  One answer, on 12/25/2025

  [Video Delxue 2026 premium] always crashes during export
  Hi, I've tried to export my movie to multiple formats, with gpu and gpu or none at all, but the program keeps crashing. No error messages, just the program is not responding and then closing itself. Probably you're going to ask for the log file, but
• Music Maker

  6 answers, most recent on 8/24/2025

  RE: Buffer Crackle
  Hi Frank go in to the program settings and see how many ASIO drivers you have. Then report back.  
• Movie Studio

  15 answers, most recent on 11/12/2025

  RE: MPEG-4-Codec
  As requested I’ve added my PC details in my Profile and under Signature. I purchased the software, registered it and then installed on my PC using the program download from Magix. I started the program and Imported two MP4 Home-made Videos that I
• SOUND FORGE

  One answer, on 11/22/2025

  my soung forge not be activate
  I have a problem with installing my version of Sound Forge 9, the program does not want to activate even though I have the appropriate key
• Movie Studio

  22 answers, most recent on 4/9/2026

  RE: MS re-names every new import to the name of the last saved project!
  @Apollo89x Hi . . . . "Importing" footage into the MS program, regardless of whatever the footage's file-name is :: MS display's it's file name (within the MS program) as being the file name of the last saved project. . . . . Do you mean the Movie
• Music Maker

  One answer, on 1/28/2026

  I had purchased the Magix Music Maker 2026 and never got the code
  Never got the activation code in my email. Had PayPal contact them to see what was happening to the no activation code. 5 days later got the code and was able to activate this product. Then PayPal never got an answer from them and gave me a refund.
• Video Pro X

  14 answers, most recent on 10/21/2025

  RE: [Closed] Serial Number / Licenses
  @jesse-b Jesse, an email address Magix was using recently for licencing issues was infoservice@magix.net. I don't know if that is still working, but it is worth a try. Provide as many details as you can eg email addresses used, exact program
• Movie Studio

  5 answers, most recent on 11/22/2025

  RE: Image playback freezes after a couple seconds
  @Joshua-Pyle Hi. Thanks for the detailed reply. I think you may not have enough free space on your C: drive for the program to produce the temp files it needs to make while running. That would cause freezing and / or stuttering. I would suggest
• Movie Studio

  7 answers, most recent on 4/10/2026

  RE: cant download extra content
  Its 2026 video deluxe. when Installed the program they said I could download extra content later. I cant use color in my texts or any other effect. It says in help menu I can activate and download content. But having issues with the rest.
• Off topic

  162 answers, most recent Yesterday

  RE: Magix support has not responded to support tickets for months
  I have been getting a 'Read Error' Message when clicking on sound loops in MM2025. I tried to send in a ticket about this but always getting a 504 time out. Anybody home over there at magix? I reinstalled the program twice and it still gives me that
• Video Easy

  One answer, on 8/28/2025

  RE: Error 24
  Hi, Are you using the same email address as your account with Magix or the one with which you registered the software? Your email address is your username with Magix. You can check in your account on Magix.com to see if the program is registered