• Off topic

  163 answers, most recent on 6/12/2026

  RE: Magix support has not responded to support tickets for months
  @Steve-Jones3743 @PATIENT-X advised that Having an attitude to the Moderators gets you nowhere. I can only reiterate that, and remind you that, according to the Community rules (to be found in the footer of any forum page), especially #1 and #7,
• Music Maker

  4 answers, most recent on 3/12/2026

  RE: Loops Unlimited
  @Kristina-Pakhomova Which error? Generally, if you want to pay with a credit card you need to have a payment provider that offers multi factor authentication (3-D Secure).
• Off topic

  4 answers, most recent on 5/18/2026

  RE: I just tried to submit a support request on your website-- cannot save
  @murrayatuptown Hello! This is a user forum and no Magix support staff is active here. Since we are all users, we cannot do anything in case there are server problems, but you can ask us, if you want some recommendations.
• SOUND FORGE

  8 answers, most recent on 1/20/2026

  RE: Sound Forge 365 activating and registering
  @Darlene-Lam It is very understandable that you feel as you do about not being able to run your recently purchased Vegas program but please do note what @SP. wrote; the correct forum for questions regarding the Magix Vegas range of products is NOT
• Off topic

  5 answers, most recent on 2/22/2026

  RE: please do not send me the every day messages of offers anymore! Thanks
  @Peter-Corstiaans Hello. This isn't Magix customer support but a user forum and we are all users like you. But maybe we can give advice. I assume you see a pop-up message after starting your computer? This appears if you don't opt-out of installing
• Movie Studio

  13 answers, most recent on 3/21/2026

  RE: MAGIX Video deluxe 2026 Premium - time line list
  @spuddy13 If you go to File>Settings>Movie (shortcut E)>Movie Information tab, does that supply what you need? JeffForum Moderator
• Off topic

  10 answers, most recent on 2/6/2026

  RE: Geen valideringscode ontvangen
  @Etienne-Verstuyf From where did you purchase the DVD? The fact that the serial key on the back of the DVD case and on the invoice is not accepted suggests you may have bought the product from a third-party seller I think. If so, it is the seller's
• SOUND FORGE

  6 answers, most recent on 12/13/2025

  RE: Reactivation of SF 10 after upgrade to SF18
  @Pinhas-Shpater If you cannot see the SF10 registration in your customer account this means you registered it under another e-mail address. You must enter the correct e-mail address to reactivate SF10.
• Off topic

  163 answers, most recent on 6/12/2026

  RE: Magix support has not responded to support tickets for months
  @Frank-Pietrantoni9884 Hi Frank, We're off-topic here, but: In your first post, you mentioned that it was your "desire to upgrade to Vegas Pro 23" which, I presume, you are already using a version of Vegas. If it's Vegas 22, then you have the EULA
• SOUND FORGE

  31 answers, most recent on 4/17/2026

  RE: Sound Forge alternatives
  would this be possible to share the installer for SF15? Hi @Olec, If you do not have a SF-15 activation serial code (and the paired email address), you would not be able to use it. If you do have the code, you can download the installer from the
• Music Maker

  2 answers, most recent on 6/3/2026

  RE: Loops Unlimited Not Syncing to Music Maker
  Thank you very much. I will try that.
• Music Maker

  One answer, on 4/30/2026

  RE: Music making for beginners
  @zivo Hi and welcome to the forum. You can download, from here, and install the trial version of Music Maker and try it for 30 days. The trial version will be limited in available Soundpools, Instruments and effects, however it will give you a good
• Other products

  4 answers, most recent on 2/19/2026

  RE: Serial number
  @Gondim You might be able to see the previous e-mail address on your old computer if you look inside the program under Help > About.
• Movie Studio

  15 answers, most recent on 11/12/2025

  RE: MPEG-4-Codec
  @Raymond-Thompson Thank you for the additional information you have provided. Unfortunately, you have not actually added a Signature (which will then appear, in blue, at the foot of any post you create!) so we still know nothing about your computer.
• Movie Studio

  3 answers, most recent on 4/28/2026

  RE: cannot burn dvd+R
  @George-Thomas4145 Welcome to the Magix user to user forums. Assuming you are using a version of Movie Studio (which one and which edition, by the way?) to burn a video to DVD it would be very useful if you were able to show a screenshot of any
• SOUND FORGE

  7 answers, most recent on 3/12/2026

  RE: RX VST Plugin Issues
  @Myu Just in case, did you reboot Windows by clicking on Restart or did you click on Shut down? Please select the Restart option and not the Shut down option.
• Movie Studio

  12 answers, most recent on 4/9/2026

  RE: How to stop Magix trying to force me to install Travel Maps everytime?
  @Apollo89x You comments do a disservice to the many users of VDL who purchase it to get the "additional content." Seriously, you obviously don't understand about simply checking the box in the image that I showed. What is the matter with you that
• Movie Studio

  12 answers, most recent on 11/15/2025

  RE: Speech to text
  Indeed, not obvious at all! I only found out because I eventually found it mentioned in a review of the software. You'd think they'd include a few free minutes with the download to get you started and tell you you need to buy more and provide a link.
• Movie Studio

  7 answers, most recent on 4/10/2026

  RE: cant download extra content
  @SSB Hi, For which program and what is the trouble? If for Video Deluxe, if this is an upgrade, then you probably already have everything installed and you don't have to do it again. In fact, you can't. Look at the screen to see if it says that
• Movie Studio

  12 answers, most recent on 12/22/2025

  RE: SPLIT WHILE PLAYING WITH LETTER T
  @Aamer-Bader Hi . . . . while running the video T key isnt cutting the video - pls guide what to do . . . . As you have already been advised cutting, while playing the video, using the T key is not possible. If you do not provide answers to the
• Movie Studio

  22 answers, most recent on 4/9/2026

  RE: MS re-names every new import to the name of the last saved project!
  @Apollo89x Hi . . . . Instead, it always just displayed the file's name as "whatever the file's name was". . . . . In your images above, what is being changed is the Movie (Timeline) name, which is displayed in the timeline tab and above the preview
• Samplitude

  One answer, on 3/6/2026

  RE: MIDI fade velocity / volume
  @gpcode2014 There are a lot of ways to do it. You first need to map MIDI CC 7 to the volume control inside the Vita Instruments. Make a right click on the volume control knob and select curve 7. If you don't want to use MIDI but want the DAW to
• Movie Studio

  12 answers, most recent on 12/22/2025

  RE: SPLIT WHILE PLAYING WITH LETTER T
  @Aamer-Bader Hi, Did you not look at any of the information that I gave you? Also, you didn't answer my questions. When you cut, there has to be a reason. What is your reason for just cutting with T? Another method, you can drag the playback cursor
• Movie Studio

  22 answers, most recent on 10/11/2025

  RE: Serial Number Problem with Video Deluxe2026 Trial
  The first option "Activate with Serial Number" you had to use after the purchase. You have to click the 3rd option if you wan't to use trial period. There you have to enter the TRIALC code.