• Music Maker

  16 answers, most recent on 11/17/2025

  RE: Magix music maker on linux mint
  @stephen-kelly6215 You can try running Windows software on Linux via Wine, Proton or via a virtual machine like Winboat. It could work, but maybe it won't.
• Music Maker

  9 answers, most recent on 12/29/2025

  RE: Music Maker Loops Unlimited Subscription
  I could then Music maker would crash and the message I got "Music Maker is no longer working". I then restart the Music Maker and the shop changes to prices and I click those on and I get a buy button to press, The downloads I did do, now showed up
• Other products

  6 answers, most recent on 12/5/2025

  RE: URGENT: Cannot upgrade/crossgrade from ACID Pro to Vegas Pro 23 Studio
  @Santana You need a Vegas serial number to upgrade to the new version of Vegas. Acid will not work. It's just a bonus software in the Vegas Suite package.
• Off topic

  163 answers, most recent on 6/12/2026

  RE: Magix support has not responded to support tickets for months
  @PATIENT-X @SP. should I expect to receive a DM from Tom then at some point about my issue since he can see my reply & it shouldn't be public? Sorry I've not used a forum before so trying to figure out how this works lol
• Other products

  20 answers, most recent on 5/27/2026

  RE: Independence Pro 3.3
  @RICHARD-HOWELLS Ok, the libraries are showing up in Independence. But how did they get there? Did you run the library installer for Candy and for the Independence libraries? I believe that is necessary. In my experience simply adding the libraries,
• Video Pro X

  One answer, on 10/13/2025

  [Closed] vegas pro 22 crashes on startup
  vegas pro 22 crashes on startup...it has worked before, but on version 250 it give a error screen
• Movie Studio

  16 answers, most recent on 4/26/2026

  RE: GL Transitions ?
  @Reyfox Hi Tony, Thanks for the images of SpiceMaster in Vegas and Resolve; definitely OFX. The Magix plugins are not OFX, unfortunately. I, too, use mostly cross-fades, cuts, and J/L-cuts, but sometimes they just don't work with the material I
• Other products

  32 answers, most recent on 5/30/2026

  RE: HOW TO CONTACT SUPPORT VIA EMAIL OR PHONE PLEASE
  I need assistance. I purchased Vegas Pro 22 and it never worked. I just purchased Vegas 23 and I have not received it. I have contacted all supports to no avail. How can I get assistance please....
• Movie Studio

  2 answers, most recent on 3/24/2026

  AI Speech to Text Not Working - Program Crashes
  I am using Magix Video Deluxe 2026 and - though I have used it successfully before - I can no longer get AI Speech to Text to work. It doesn't recognize that I am logged in. I have clicked "Login" and completed the process. I have logged out of the
• Movie Studio

  One answer, on 4/22/2026

  [Closed] render do not work
  Hello, I have a Vegas 22 and window 11 and I can't render. It freezes and doesn't start. I reinstalled it and did the following steps but it doesn't work:• .Reset the program to default settings by holding Ctrl+Shift during startup and selecting to
• Movie Edit Now

  8 answers, most recent on 2/11/2026

  RE: magix movie edit pro mx
  @ali-ahmad Hi Does that mean the activation has now succeeded? Do note: if you upgraded to Windows 11, any version, you may have issues with some features not working correctly. John EB
• Audio Cleaning Lab

  22 answers, most recent on 8/3/2025

  RE: Webradio
  @Donald-Rivers @GRB I can also confirm that webradio works in my SFACL4 as well but I also note that a lot of stations no longer work for some reason. I think Magix needs to do a general cleanup of their station database or enhance the system so
• Movie Studio

  69 answers, most recent on 8/10/2025

  RE: Unable to import MKV files into Video deluxe 2026 Plus, Windows 10
  @me_again Andy, it has to be recoded. Copy Copy doesn't work.
• Movie Studio

  26 answers, most recent on 6/8/2026

  RE: Message: Could not find a part of the program. Please install again.
  @James-Hoare Hi . . . . Could not find a part of the program. Please install the program again . . . . This suggests to me you are referring to Vegas Pro or Vegas Movie Studio, is this correct? If so you are in the wrong forum, the Vegas product
• SOUND FORGE

  13 answers, most recent on 3/16/2026

  RE: SF11 is stable - SF13, 14, 16 fail.
  John EB and SP; Thank you both for the suggestions,which I have trried. Unfortunately, nothing has worked. What is more dissapointing than the software not working is Magix's lack of support and hiding behind bots that close cases without any
• Photostory

  20 answers, most recent on 2/28/2026

  RE: Photostory 2026, "RC String 8875 not found"
  @David-Robinson5527 Hi I too have been chatting with the Bot followed by an email which appears to be from a real person. The resets they gave you do not work. John EB
• Movie Studio

  One answer, on 4/18/2026

  RE: impossible de l'nstaller pouvez vous m'a
  @dominique-b5692 Quel message d'erreur s'affiche ? Le téléchargement est-il bloqué à 0 % ? Dans ce cas, il est fort probable que votre pare-feu ou votre antivirus le bloque. Le téléchargement devrait fonctionner correctement si vous utilisez
• Off topic

  163 answers, most recent on 6/12/2026

  RE: Magix support has not responded to support tickets for months
  @Steve-Jones3743 Hi Having an attitude to the Moderators gets you nowhere. The Moderators do have access to Tom, I was the first to contact him with regards to support issues. I even contacted Magix CEO by email, which was diverted to management
• SOUND FORGE

  11 answers, most recent on 4/14/2026

  RE: Welcome window keeps popping up on startup
  @mary-o Hmm, that's odd. Have you tried restarting your computer, just in case there is a Windows update that needs to be installed? Please select the Restart option and not the shutdown option. Sometimes programs don't work correctly without a
• Movie Studio

  6 answers, most recent on 11/6/2025

  RE: Text-To-Speech Generating Preview/Full Audio stopped working
  It's working!!! Not sure if it was Magix or Microsoft, but it must have been a major glitch to go on this long, but glad they fixed it!
• Movie Studio

  6 answers, most recent on 11/27/2025

  RE: Cannot install Video Deluxe 2026
  Perfect. Thanks. That worked for me. It was a dlm file and I took the advice in your message.
• Movie Studio

  15 answers, most recent on 11/12/2025

  RE: MPEG-4-Codec
  Hi Jeff, Further to my reply, I have a Serial Key beginning with P3 and a Voucher code. Sadly it appears that this program will not work for me.
• SOUND FORGE

  15 answers, most recent on 1/2/2026

  RE: mouse won't click properly in sf 18 waveform
  bad news. these settings worked for about 6 hours then reverted back broken. I sure hate to reset again. i went back thru your notes and did all your recommendations and it's still broken. Ideas?
• Video Pro X

  25 answers, most recent on 2/11/2026

  RE: Cannot start VPX17 by double-clicking on MVP file
  @emmrecs Hi Jeff, Thanks for taking a look. I don't get the choice about opening the file - "Always" or "Just once" - for MVP files. That is, I don't see this when right-clicking on the file, "Open with." With some other files, I get the choice,