• ACID

  No answers, created on 3/16/2026

  acid suite 11 wont start. "temp file full"
  Hi, would really appreciate some help fixing this. pretty sure it's one of those "update issues". windows specific. Last update reset a lot of my personal information. I had to re-register my copy of Acid, but it wont start now. it keeps giving me
• Off topic

  One answer, on 1/27/2026

  RE: [Closed] Non-existent technical support
  @instrumentality Please post to the discussion in this pinned post. This will help to ensure that all similar issues are "kept together"! Thank you! This thread will be closed. JeffForum Moderator
• SOUND FORGE

  4 answers, most recent on 3/24/2026

  RE: Goodbye Sound Forge
  I always use Revo Uninstall when removing programs from my PC. The free version is adequate in most cases,https://www.revouninstaller.com/products/revo-uninstaller-free/ That said, I have multiple versions of Sound Forge installed going back to
• SOUND FORGE

  8 answers, most recent on 4/21/2026

  RE: Play head disappearing in SF18 Pro
  Hi Paul, I do not recall reports of that cursor issue. I would try a reset/cache clear, even if it means redoing your customization settings , or.. If you do a basic reinstall, I think a lot of your custom settings would remain. but it may not
• SOUND FORGE

  29 answers, most recent on 9/16/2025

  RE: SF 11 refuses to start, even full re install
  @johnebaker The screenshots look like the Magix installer. @daniel-DIAZ2990 Have you tried to disable Windows Defender Antivirus and Firewall? Yes, tried without defender both virus protection and firewall, same issue...thanksdd
• SOUND FORGE

  13 answers, most recent on 3/16/2026

  SF11 is stable - SF13, 14, 16 fail.
  I have been struggling with SF for years, I can no longer test if SF18 fixes issues or not but I am on SF16. When I've upgraded to new versions the bugs have not been fixed and have given up paid upgrading.I've just discovered that all the versions
• SOUND FORGE

  One answer, on 10/27/2025

  Registration/activation issues
  I just purchased 10 Sound Forge on Amazon. I have 2 packages on two other P.C.s but this package fails every attempt to Activate it. Can't contact server messages. I'd tried everything on my end including removing c++ versions as suggested.
• Movie Studio

  26 answers, most recent on 6/8/2026

  RE: Message: Could not find a part of the program. Please install again.
  @DesertSweeper Hi . . . . no local directories are located on the OneDrive . . . . In VDL 2026 what are the file paths, as found in the Program settings Folder tab are the Magix folders pointing to? . . . . I installed ON1 Photo Editor . . . . Does
• Music Maker

  7 answers, most recent on 6/14/2026

  RE: Magix Music Maker 2026 Premium – Software Becomes Unresponsive
  @Rhynhardt-Louw Hi This may be a Store cache refresh issue, try cleaning up the Store: - Ensure you have a good connection to the Internet, then select Program settings, General options tab. Lower right is the Clean up Store... option When the
• Off topic

  163 answers, most recent on 6/12/2026

  RE: Magix support has not responded to support tickets for months
  I too am having the same problem. Just auto letters requesting more information! Mine is a Sales problem in that I have been overcharged. Does anyone know how long it will be before the support issues are sorted? I appreciate that there are teething
• SOUND FORGE

  5 answers, most recent on 10/7/2025

  RE: [Solved] Missing DLL for Sound Forge Pro installer
  Thank you. Already had done the stock system checks. Turned to Magix support, and as I was describing the issue, it suggested this site
• Samplitude

  20 answers, most recent on 10/27/2025

  RE: BorisFX managing Samplitude family of products now.....
  Yes GRB, I understand your points and totally agree... I feel very disappointed (at the moment) by BORISFX on this issue... let's see how (and if) there will be further developments on this subject. Regards and "see" you soon.
• Other products

  2 answers, most recent on 4/26/2026

  RE: Downgrade Magix Vegas Pro 23 to Magix Vegas Pro 22.
  @DBMR If you purchased Vegas Pro 23 in 2026, you should receive a free upgrade to Vegas Pro 2026 from Boris FX. Simply submit a support request to Boris FX and ask them. I think, Magix should be able to easily provide you with a serial number for
• Video Pro X

  2 answers, most recent on 8/7/2025

  RE: Video Pro X Crashes as soon as it hits 8GB of RAM usage (Solved)
  @K_Really @Can-Dive Hi. I've been running 577.00 studio driver with no issues so far but I'm not on any of the latest versions of either VPX or MMS. Ray.
• Video Pro X

  9 answers, most recent on 12/10/2025

  RE: I burn a disc , but it only burns 24 of 37 minutes each time. Unsure a
  @JIM-MAXIM Jim, you can isolate either the encoding/authoring process or the burning process: set the burner to "Image Recorder". Magix will then "burn" the project to an ISO file. If that is successful, the problem points to a burner issue. If the
• SOUND FORGE

  6 answers, most recent on 12/9/2025

  RE: reg custom fade scripts from old version not recognized by new reg
  FWIW, most Magix versions of Sound Forge can be installed as 32 and/or 64 bit and activated on the same PC without issue. They share many of the custom settings and do not count as a second activation. There is no 32 bit installer for SFP-18. I am
• Movie Studio

  47 answers, most recent on 8/24/2025

  RE: "Takes" functionality
  @Can-Dive Hi Thanks for testing. . . . . Are you suggesting this works for MMS2025 or VDL2026 . . . . No, I suspected there may be a caching issue with MMS 2024.. John EB
• Movie Studio

  16 answers, most recent on 8/20/2025

  RE: Unable to install proDAD VitaScene V5 PRO in Video Deluxe 2026 Premium
  I don't have VDL 2026, so can't speak on difficulties installing it. I've never had any personal issues installing Magix VPX or MMS/MEP. I wouldn't give up just yet. You paid for the software because you wanted to use it. How about listing your
• SOUND FORGE

  38 answers, most recent on 9/16/2025

  RE: MP3 conversion glitches
  Hi @Paul-Fegan, are sure it is an encoding issue.. It could be the player (decode) causing the glitches? Open the MP3 file in Sound Forge and look for glitches in the waveform.. though they may be difficult to spot in a spoken word file, but you
• Other products

  13 answers, most recent on 6/14/2026

  RE: List of Soundpool loops by name
  @drkkurrent, @SP. Hi . . . wouldn't there be a copyright issue if I re-record the loops myself, if it's a guitar lick or a keys loop that has a looping melody? . . . Potentially yes, this is a Catch 22 situation putting you into Copyright issues
• Movie Studio

  46 answers, most recent on 1/28/2026

  RE: BEWARE Latest Nvidia GTX 591.44 Drivers
  @me_again, @Manfred-von-Erlangen, @CubeAce Hi Andy thanks for the confirmation, luckily I was 2 versions behind. Was a good one from Nvidia, with all GeForce cards affected, the issue is with HEVC/h.265 and AVC/h.264 encoding only, AV1 is unaffected
• Movie Studio

  3 answers, most recent on 7/3/2025

  RE: Need Authorization Code
  Thank you for the response. Vegas 10.0 works fine on my two computers running Windows 11. The issue is that I cannot launch on the new computer without an Authorization Code, which I cannot obtain.
• Movie Studio

  5 answers, most recent on 7/3/2025

  RE: Video and Audio not synching
  @Zaza_from_Johor Hi See this topic on the same issue. John EBForum moderator
• MAGIX

  10 answers, most recent on 3/30/2026

  RE: Service Status: Loops Unlimited #Solved
  @Neoblu63 this issue is still not fixed as of 12:12am Eastern Standard Time. US That is the early hours of the morning in Germany so no real surprise that the problem is not yet fixed. As I write this it's mid-morning in Germany so, hopefully, the