• Other products

  2 answers, most recent on 6/9/2026

  MP3 Deluxe 19
  I just bought MP3 Deluxe 19 and I am trying to edit some music with it. It does not launch the Music Editor when I tell it to edit track with it. It just spins like it is opening then nothing. According to the site the software is suppose to come
• Movie Studio

  10 answers, most recent on 5/23/2026

  RE: Video Deluxe 2026 premium
  Hi John EB, I tried to use the VDL and it is crashing again. :(
• Music Maker

  3 answers, most recent on 6/8/2026

  RE: how can i remove the voice from song in music maker?
  Is it possible to remove vocal from film songs in SoundForge Audio Studio 17 Like Ultimate Vocal Remover
• Off topic

  31 answers, most recent on 5/29/2026

  RE: Stopping pop-ups from MAGIX on PC Boot
  Thanks @johnebaker No grey bears. But there is some good news ... @SP. wanted to see the "Hide News" pane and it is set to hide the news.The good news is that I have started VPX16 twice this morning and have been free of the curse. I haven't
• Off topic

  163 answers, most recent on 6/12/2026

  RE: Magix support has not responded to support tickets for months
  @Steve-Jones3743 as of 2025, OVHcloud has taken over as the Host for Magix As both John and I have pointed out to you, OVHCloud is now the host for what used to be known as "Magix Online World". This is completely different to Magix support, sales
• Off topic

  163 answers, most recent on 6/12/2026

  RE: Magix support has not responded to support tickets for months
  I need answers to specific questions from our IT Security Team related to our desire to upgrade to Vegas Pro 23. One of my employees has been working on this for months. She was assigned this ticket number ****, but MAGIX closed the ticket without
• Movie Studio

  One answer, on 6/5/2026

  [Closed] Sony Vegas
  I have Sony Vegas 9 and Platinum 11. Can I upgrade to what is available today?
• Movie Studio

  16 answers, most recent on 2/25/2026

  RE: Can't get Red Text
  @KJS-LES Hi . . . . Please note that the color in the Text selection box is MUCH REDDER than it looks here. . . . color in the screenshots, as you see, is what I see see in Irfanview and Photoshop . . . . Does this mean you see the colour issue only
• Video Pro X

  9 answers, most recent on 1/22/2026

  RE: Access violation error n NTDLL,dll
  SAME ISSSUE!!!! Spent all this money and it fails ! When is MAGIX going to fix this ??? my issue is with VIDEO PRO X17
• Audio Cleaning Lab

  25 answers, most recent on 11/4/2025

  RE: Open GL driver error
  @eclipsoid  Vegas complains about lack of OpenGL but then works fine. My system is a desktop running the basic MS display drivers. Vegas forum is here: https://www.vegascreativesoftware.info Also, you need to give the exact system specifications.
• Off topic

  One answer, on 1/18/2026

  [Closed] I am not able to purchase DVD Architect 7.O
  On last December i downloaded a trial copy of DVD architect 7. Now i would like tu purchase regular licence but when i start the software there is the option "purchase on line", I select the country, "Germany because italy is nor lisrted even the
• Movie Studio

  11 answers, most recent on 10/27/2025

  RE: balance sound level to be equal from two cameras/sources on final edit
  @spuddy13 @Bol Hi Rob, hi Brian, Normalisation of the two files to a set level will work IF the ambient "background" audio on both tracks is very similar in type and level or, better still, the same! If it is not, e.g., the ambient sound on one
• Audio Cleaning Lab

  11 answers, most recent on 2/24/2026

  Need 2 files from Audio Cleaning Lab 10 cd distribution
  I have replaced a flaky computer and I wish to move Audio Cleaning Lab 10 to the new PC, but the CD distribution is missing 2 files in the system folder. I considered upgrading to the latest Sound Forge 18 version, but it is missing at least 2
• Movie Studio

  One answer, on 1/17/2026

  RE: [Closed] Stopped working. Reinstalled and now won't take Activation code
  What version is your MSP?. If it is a Vegas version (up to 17. 18 and later are Magix versions) you need to go to the Vegas forum https://www.vegascreativesoftware.info/us/news-forum/ If it is a version released years ago by Sony Creative Software
• Rescue Your Videotapes!

  20 answers, most recent on 11/23/2025

  RE: Windows does not find drivers for the video grabber usb device
  @Atte-Tahvanainen Hi Assuming the tapes play OK when a TV is connected to the SCART socket. Are the video tapes commercially produced? If so, then from your descriptions of what is happening, this sounds like Macrovision copy protection on the Video
• Rescue Your Videotapes!

  20 answers, most recent on 11/23/2025

  RE: Windows does not find drivers for the video grabber usb device
  Actually im not sure if the problem is in the driver thing or what because i see the blue screen and some small static sound. the cable is in out mode and all connects should be good. Edit, i see the blue screen and static sound even my vcr is off
• Rescue Your Videotapes!

  7 answers, most recent on 12/19/2025

  RE: Lines in digitized VHS
  When I watch same cassette with same VHS recorder from TV there is no those lines and quality is much better.Is my Video Saver broken or something? The quality has been like that from the beginning.  It was Super VHS ET recorder. I also have few
• Movie Studio

  16 answers, most recent on 2/25/2026

  RE: Can't get Red Text
  "As you can see the Standard mode short cut is . (period on the main keyboard), not the number pad to the right if you have one. The setting the Preview Monitor is using should have a tick (check) mark to show which option is the active setting John
• Movie Studio

  48 answers, most recent on 9/29/2025

  RE: Weird issue with using Smart Copy/Smart Render in MEP 2019 Premium
  @jak.willis When attempting to burn to a Blu-ray Disc, I have noticed that the audio export setting is locked to AC3...but the audio of the source files is AAC... Unless things have changed recently AAC audio is not part of the Blu-ray/DVD specs,
• Video Pro X

  4 answers, most recent on 4/19/2026

  RE: Video Pro X16 zoom missing
  @MovieEditorr Hi In addition to @browj2 and @Alwyn comments, there is also the Camera zoom effect - see this short demo made with Phtosotory, the effect is identical in VPX. John EBForum Moderator
• Off topic

  8 answers, most recent on 10/14/2025

  RE: Software
  @Eric-Bremmer As I understand it, the Computer ID required for the off-line registration of older software is NOT something you can "find" for yourself. Rather, it is generated by the software itself as part of the off-line registration process,
• Off topic

  163 answers, most recent on 6/12/2026

  RE: Magix support has not responded to support tickets for months
  @Steve-Jones3743 as of 2025, OVHcloud has taken over as the Host for Magix As both John and I have pointed out to you, OVHCloud is now the host for what used to be known as "Magix Online World". This is completely different to Magix support, sales
• Movie Studio

  One answer, on 1/11/2026

  Is there a bug in VDLX2026 , saving effect?
  I have a 2500X7500 png, I'm doing a small zoom to part of it with just 2 keyframes in SPR . Then I save that effect as .ifx file But when I load it to another png , It's incorrect, the Width is Wrong, from 2200 to 2500 it became 412 to 468... The
• SOUND FORGE

  5 answers, most recent on 12/17/2025

  Use of 'Record Output'
  Have lost the use of 'Record Output' in my Sound Forge 3. Is there an easy key sequence I do not know about? Is it easier to download a fresh app?