• Movie Studio

  5 answers, most recent on 2/23/2026

  RE: Incorrect frame rate on AVI output, incorrect display of frame
  @clement5 I don't understand why you're comparing clips. Wouldn't you work on a clip, export it, edit in in another program, then re-import it? Why are you comparing the original exported clip with one that has been re-edited, in potentially another
• Music Maker

  20 answers, most recent on 4/5/2026

  RE: Music Maker 2026 Frozen at SetViews during startup
  @SP. Hi, Actually, I have 3 monitors. I will give it a go. However, I fail to see how two versions of the program can go from working to not working almost overnight. They worked fine with all 3 monitors working. John CB
• Music Maker

  11 answers, most recent on 2/16/2026

  RE: No sound
  @Djdj-17 Can you upload some screenshots of what your audio and ASIO settings in your program look like and what drivers and inputs/outputs are available in the selection? You can use the arrow icon above the response text box to upload an image to
• Music Maker

  2 answers, most recent on 9/6/2025

  Why does music maker suck so much????
  so it seems like almost every version of this program is broken .. in fact broken is totally an understatment, like my version of mmm many have a problem that is enough to litrally get musicians to commit suicide or something equally as nuts as when
• Photostory

  7 answers, most recent on 3/19/2026

  RE: Manual slide advance
  @Steve-Cramer Only if you are prepared to pause playback (from whatever medium you are using) and then restart it. The program is not designed to work like a "slideshow" but rather, like a video, i.e., continuous playback. HTH JeffForum Moderator
• Photostory

  17 answers, most recent on 6/9/2026

  RE: Unable to start Photostory de luxe 2025 and 2026 after changing comput
  Hi, Lack of familiarity with the Nvidia app and I finished up inadvertently uninstalling it altogether. I also stopped my Antivirus program Norton 360 temporarily and tested Photostory 2026. No luck: the error ntdll remains. Was it sufficient to
• Video Pro X

  7 answers, most recent on 3/19/2026

  RE: $39 VPX16 on HB
  Hi John The update was a Windows 11 25H2 feature update, I cannot remember the KB number, IIRC it became available early Dec 2025. Various problems with odd mouse behaviour, lagging and some crashing of VPX 17, and other programs, eg PaintShop
• Movie Studio

  11 answers, most recent on 1/12/2026

  Video Deluxe 2026 - Access Violation Code - Program Crashes
  Hi everyone. I have just purchased Video Deluxe 2026 and when trying to start a project I open a drive on my PC where my videos are and I get this Access Violation message pop up and once closed the program crashes. I run Windows 11 and my GPU is
• Video Pro X

  25 answers, most recent on 2/11/2026

  RE: Cannot start VPX17 by double-clicking on MVP file
  @browj2 Hi John, An addition to my previous answer. If the program you want isn't listed in the menu, scroll all the way down and click "Choose an app on your computer." Go to C:\Program Files\MAGIX\Video Pro X17 and click on video_pro_x.exe; this
• Photostory

  20 answers, most recent on 2/28/2026

  RE: Photostory 2026, "RC String 8875 not found"
  @David-Robinson5527, @emmrecs Hi From your image it looks like you have this option missing, this may be due to an issue with one of the language translation files. Try resetting the program back to its default settings, File, Settings, Default
• Video Pro X

  2 answers, most recent on 3/13/2026

  [Solved] Intel Arc PRO B60 GPU causing white flickering exporting 4K video
  Hi community and Magix,   I recently up graded and built and new computer.   Processor - Intel(R) Core(TM) Ultra 9 285K (3.70 GHz) Installed RAM           - 128 GB (127 GB usable) System type - 64-bit operating system, x64-based
• Music Maker

  6 answers, most recent on 11/6/2025

  RE: Music Makerv226 Premium
  @Vadim-Gussarov В версии Qt Framework, появившейся в Music Maker версии 2021 и более поздних, если мне не изменяет память, есть ошибка, которая значительно замедляет работу программы, если включён индикатор текстового курсора Windows или если в
• SOUND FORGE

  31 answers, most recent on 4/17/2026

  RE: Sound Forge alternatives
  @paschmitt All symptoms are caused by MP3. Make sure that the proxy compressed file format option is enabled in the program preferences or convert all MP3 audio files to WAV before you edit them. MP3 is only supposed to be used for a final delivery
• Movie Studio

  2 answers, most recent on 4/22/2026

  RE: Video Deluxe | screen gets stuck to where I can't reposition it.
  @Survey123Jedi In addition to the advice given by @browj2, please remember these are user to user forums, not a contact for any Magix staff, so your request is extremely unlikely to be seen by anyone who might be able to incorporate this change into
• SOUND FORGE

  3 answers, most recent on 3/23/2026

  What alternatives to Sound Forge exist?
  SF in Audio Studio version is a very convenient and functional editing and mastering program. With useful tools, good and accurate visualization. But it does not always work correctly with VST-plugins.Audacity is even worse for working with plugins,
• Other products

  3 answers, most recent on 7/13/2025

  RE: Prodad Hide v2 - I can't stop the auto play.
  @Clinton-Peck Hi. The slower the frame rate the less work the program and your computer has to do. You don't need the program to use as many frames ahead and behind to help replace the background. The more static the camera and the more the
• Movie Studio

  8 answers, most recent on 4/10/2026

  RE: -14 error
  @lighthope Hi, Did you download and install the file from your account? And, did you use the same email address as the one for your account with MAGIX when you tried to activate the program after installing it? John CB Yes. From my account. Same
• Movie Studio

  8 answers, most recent on 4/10/2026

  RE: -14 error
  @lighthope Please read https://www.magix.info/us/support/?question=395974&title=what-should-i-do-if-error-code--14-appears-when-activating-the-program and follow the advice given there in order to resolve the problem. (It seems you are entering
• Movie Studio

  47 answers, most recent on 8/24/2025

  RE: "Takes" functionality
  @Can-Dive Hi . . . . It appears the system retains in memory the original Take length and it cannot be further trimmed unless a new project is created or the program is restarted. Would someone please confirm my finding? . . . . Try the following,
• Movie Studio

  14 answers, most recent on 11/15/2025

  RE: Error Messages when trying to open MAGIX Video deluxe 2026 Prem
  @stephen-logsdon Have you tried to reset the program settings by renaming or deleting the videodeluxe.ini file? It should be located under C:\Users\*YourWindowsUsername*\AppData\Roaming\MAGIX\ and then inside the folder of your current version of
• ACID

  13 answers, most recent on 2/20/2026

  RE: Acid Music Studio 11 Fails to run.
  @stuart-cassie I keep all my VST plugins in a VST folder. Its scanning that folder and picking up most, but not all of them. Just a slightly random thought: are your plugins VST2 or VST3, or a combination of both? By default VST3s must be installed
• ACID

  13 answers, most recent on 2/20/2026

  RE: Acid Music Studio 11 Fails to run.
  @stuart-cassie Looks like it crashes during the VST scan (sfvstwrap.dll). There was a similar discussion a few weeks ago for Acid Pro 11, which we could solve. Maybe it works as well for Acid Music Studio 11. You need to install the free demo
• Samplitude

  30 answers, most recent on 7/10/2025

  RE: Samplitude Music Studio X8 - suddenly crashing
  @Steven-Wood Try resetting the program settings to their default values via the Help menu. That's like a clean, fresh install.
• Music Maker

  10 answers, most recent on 10/19/2025

  RE: File suddenly will not open!
  @Alex-Belobraydich  I've been away from Music Maker for awhile. But as I recall, the program creates backup files of a project every few minutes. I believe these files are stored in the project folder. hth