• SOUND FORGE

  6 answers, most recent on 3/14/2026

  RE: Missing dll file
  @robert-watson1528 Your post has nothing whatsoever to do with the question asked by the original poster and so is considered as hijacking. If you wish to receive advice and help from fellow-users (there are no Magix staff present here and personal
• ACID

  3 answers, most recent on 6/24/2025

  RE: Waves 15 Plugins not seen in Pro 11 Suite latest build
  @CharlieTweaks In this topic someone changed the VST scanner exe files inside the program folder with newer ones from Sound Forge to get Izotope Neutron running. Apparently that worked. So you can try to install the trial version of Sound Forge 18
• Movie Studio

  4 answers, most recent on 4/30/2026

  RE: Premium Content
  @M-J-S Hi . . . . Where are the proDAD VitaScene V5 Pro effects suite . . . . If you have not installed Vitascene the download and serial number are available as shown below. Also see this topic. . . . . I have three separate emails addresses
• Movie Studio

  5 answers, most recent on 11/22/2025

  RE: Image playback freezes after a couple seconds
  @Joshua-Pyle Hi and welcome to the forum. We need more information to help diagnose the issue(s) you are having: The specification of your computer system including Windows version and program version, see this topic for what is required and please
• Movie Studio

  One answer, on 4/10/2026

  RE: Video Display/Audio in Video Deluxe 2026
  @hotdogs Hi and welcome to the forum. Please do not post the same question, multiple times in the forum. I have removed 2 posts on this subject. We need more information to help diagnose the issue(s) you are having: The specification of your
• SOUND FORGE

  7 answers, most recent on 1/31/2026

  RE: Can't save sound recordings from vinyl rsestoration tool as mp3
  @Michael-Parton Hi Does the work around in this topic help? . . . . This a repeat request for assistance. . . . This topic would appear to be your first post, do you have another forum account? John EBForum Moderator  
• Movie Studio

  20 answers, most recent on 10/9/2025

  RE: Video files not loading
  @Vincent-OBrien Hi Thanks for the info, the error message: . . . . Error in module mx dec mf audio x64.dll . . . . Is a known issue with some video files which have the audio encoded in a 'non standard' or not supported for the video and file
• Movie Studio

  32 answers, most recent on 4/2/2026

  RE: Export quality from RTX Ti3060 far inferior to UHD770
  @Marc-Goder @vdl-user-v19 G'day, interesting, thanks for that. My situation: -VDL is at version 316 (no updates available) -I'm using the NVidia 581.80 driver you referred Andy to in this post. -HEVC on the 3060 does indeed export nice and smoothly,
• Off topic

  One answer, on 5/22/2026

  RE: saying hello
  Hi and welcome to the forum. There are many experienced users of the program here who can help with any issues you have or 'how to' questions.. In case of technical difficulties see this topic for what is required before posting.  Providing some
• Movie Studio

  8 answers, most recent on 10/10/2025

  RE: Video Deluxe 2026 Premium
  Thanks for the info. Here's the detail from MediaInfo: GeneralComplete name                            : E:\Eclipse-station-artistly-images-for-video\Act 1 Section 2\VHS_1 video-presets.com .mp4Format                                   : MPEG-4Format
• Movie Studio

  69 answers, most recent on 8/10/2025

  RE: Unable to import MKV files into Video deluxe 2026 Plus, Windows 10
  @Gra_Ham Hi. An MKV file is what we call a container file. A container file may have one of many different types of codecs within it (The bit that is the actual video file) and that may not be a standard codec or the codec may not have been recorded
• Movie Studio

  30 answers, most recent on 9/24/2025

  RE: No sound from combined files
  @johnebaker Hi John, I've uploaded it from the media pool to the timeline and played it. See the video. See also: Patches - Photostory deluxe 2024 / Video deluxe 2024 / Video Pro X15 Regards,Rob
• Movie Studio

  6 answers, most recent on 8/7/2025

  RE: Magix video basic editing
  @William-Porter Hi, Just so you know, Movie Edit Pro, Magix Movie Studio and Video Deluxe are all the same program. Here is a link to a sticky thread with the list of tutorials to help you. I suggest that you start with Basic Editing 1 and 2. John CB
• Movie Studio

  8 answers, most recent on 5/8/2026

  Pixelan AnyFX is Free
  I just installed it and it is working in VPX16. It is free. You can read and see what it does in the BorisFX Vegas Pro forum HERE. You can go to the Pixelan page HERE to read and download the software. Firefox did prompt something about the web like
• Movie Studio

  4 answers, most recent on 10/29/2025

  RE: Magix HUB
  @GTF69 HI . . . . no folder must be deleted fortunately . . . . If no folder required to be deleted as per this Support article then, does this mean you were not logged in to the hub to access the services as per the Photostory article you linked
• Off topic

  4 answers, most recent on 10/29/2025

  RE: Tired of all the sales/upgrade emails from Magix
  @NotACat Hi At the bottom of the emails there should be an 'Unsubscribe' option to stop receiving emails. You can also login in to your account at magix.com and under Info Service opt out of emails. In the program settings ensure Hide news is
• Movie Studio

  16 answers, most recent on 4/26/2026

  RE: GL Transitions ?
  @idd-2016 Hi I know of only 2 mainstream video editors which support OpenGL 'shader injection', and neither of them are Magix, or former Magix, products. Other software such as FFMPEG and Blender can utilise GL Transitions with video. Looking at the
• Off topic

  One answer, on 1/18/2026

  RE: [Closed] I am not able to purchase DVD Architect 7.O
  @Giuseppe-Mendola Hi I have removed your email address from your comment. Please do not post private/confidential information, eg contact details, serial or order numbers etc. The forum which is a public forum open to anyone. DVD Architect is no
• Movie Studio

  3 answers, most recent on 10/15/2025

  RE: [Closed] advanced Options
  @Michael-Fowler Welcome to the Magix user to user forums. Unfortunately, your first post here is very much lacking in detail! First, exactly which version of MS do you have? If it is version 17 or earlier, please read this pinned post. If you ahve
• Movie Studio

  20 answers, most recent on 10/9/2025

  RE: Video files not loading
  Hi John,   I have listed info on the computer, CPU and Graphics card. Desktop H2EN00V, Inspiron 3881, BIOS 1.31.1 (tupe - UEFI) Processor Intel (R) Core (TM) i5-10400 CPU @ 2.9GHz Memory 16348 RAM Page file 7818 mb used, 9321 mb available DirectX
• Video Pro X

  7 answers, most recent on 8/21/2025

  RE: Import boosted video from Pixel-phone gives error
  @GerritOut Your system probably doesn't have the video codec for that file. It's easy to find out what codec is being used: download and install MediaInfo by following this Magix tute. On the View menu, choose the Text view then copy and paste the
• Movie Studio

  48 answers, most recent on 9/29/2025

  RE: Weird issue with using Smart Copy/Smart Render in MEP 2019 Premium
  My understanding is that mp4 files are never compliant with Blu-ray specs. You could try rewrapping your mp4 with Shutter Encoder to a mts file. As for recoding 25p to 50i (which is still 25 fps) it's not the image that needs recoding just the
• SOUND FORGE

  9 answers, most recent on 10/16/2025

  RE: Problem activating Sound Forge 9 using new method
  @rick-a You definitely need support to merge both accounts into one. I recommend you open a new ticket and ask them that you want to merge your old Sony login with your current Magix login. Hopefully the AI bot will then inform some human support
• Movie Edit Now

  8 answers, most recent on 2/11/2026

  RE: magix movie edit pro mx
  @George-Munro Hi . . . . magix movie edit pro mx . . . . This is a very old version of Movie Edit Pro from 2012. This version does not support the HEVC/h.265 video format and resolution many drones use. However, we need more information to confirm