• MAGIX

  10 answers, most recent on 3/30/2026

  RE: Service Status: Loops Unlimited #Solved
  Apparently Magix Music Maker continues to have constant issues. It also makes me wonder why the problem like the one below persist. I have found no forum responses, no direct solution. - Why do these problems continue persist?- What is specifically
• SOUND FORGE

  5 answers, most recent on 10/7/2025

  RE: Missing DLL for Sound Forge Pro installer
  @craig-l Very good! Just in case, here the English language link: https://support.microsoft.com/en-us/topic/fix-problems-that-block-programs-from-being-installed-or-removed-cca7d1b6-65a9-3d98-426b-e9f927e1eb4d
• Movie Studio

  44 answers, most recent on 9/12/2025

  RE: some objects cannot be moved on the timeline. Others can...
  I have had the same problem for a long time when using MAGIX Movie Edit Pro 2014 Plus and therefore recently bought MAGIX Video delux 2026 but the same phenomenon occurs there. See attached film.
• Video Pro X

  45 answers, most recent on 6/6/2026

  RE: DVDs cut don't play
  @rickduley Rick, I don't have VPX 17 but what I do do these days (as burners become less plentiful and OSs advance) is burn to an ISO first, check that it plays OK in VLC Player, then burn it to disk using IMGBurn. That will help isolate where the
• Music Maker

  20 answers, most recent on 4/5/2026

  Music Maker 2026 Frozen at SetViews during startup
  Hi, When I installed Music Maker 2026 Premium a while back, it worked fine. I kept 2025 as well as that is now allowed. It also kept working. A few weeks ago when I started it up, I go the -59 error. The remedy as instructed by Magix: Uninstall the
• Video Pro X

  10 answers, most recent on 12/5/2025

  RE: Video Pro X 11 Crashes Every 5 Minutes
  @MegaMooer Hi. In the end user licence agreement Magix only supplies support for one year from date of purchase. Personally I feel that if it was working in the past then the program hasn't changed but something in the software it runs on has that
• Music Maker

  9 answers, most recent on 12/29/2025

  RE: Music Maker Loops Unlimited Subscription
  Done all that. It's a licensing issue on the server. It is constantly checking to see if you are a current subscriber. Problem is, if you are working on a project and the servers gets a mismatch on the checking it closes out Music Maker with a
• Movie Studio

  6 answers, most recent on 11/6/2025

  RE: Text-To-Speech Generating Preview/Full Audio stopped working
  My problem is Speech-to-Text. It last worked properly for me using VP22 on 09/30/2025. I then went on vacation for a couple of weeks. Upon returning home I took advantage of a 25% discount for VP 23 and installed this newest app. Yesterday
• ACID

  One answer, on 11/4/2025

  Neither Acid pro 10 nor 11 see my drives
  windows 11, Acid pro 10 and 11 In both Acid pro10 and 11 in the explorer pane my three drives are listed, my OS drive :C, my Library drive :D (which has all of my drum loops etc), and my Audio drive :E (for backups). the OS drive has the usual plus
• Photostory

  15 answers, most recent on 1/28/2026

  RE: 2026 Manual doesn't agree with program - Split Photostory, etc.
  The thumbnail distortion I posted above was caused by me changing my Windows 11, over riding the Properties-Compatibility-Change high DPI settings, setting it to Override - System Enhanced for this Photostory 2026. I did it because the burn screen
• Video Pro X

  7 answers, most recent on 8/21/2025

  RE: Import boosted video from Pixel-phone gives error
  Sorry, I forget to mention: the boosted file is played without problems with VLC or 'FIlms and TV' or Media-player classic etc. VLC gives this info about the codec.
• Music Maker

  8 answers, most recent on 5/30/2026

  RE: Licence Document
  @Ward-Ron First of all, we are not Magix staff, so you need to contact support directly for a definitive answer. You can find the license here: https://producerplanet.com/pdf/royalty-free-commercial-license-en.pdf Generally, there is always the
• Samplitude

  No answers, created on 4/20/2026

  No statistics in Samplitude Prox7 Suite
  Hi! I need to analyze an object to find the highest RMS point but in "Efects/Amplitude..." there isn't the statistics option. I have several Samplitude versions installed and I have tried to reinstall and a lot of other things.. but nothing.. the
• SOUND FORGE

  8 answers, most recent on 1/26/2026

  RE: Non functioning Sound Forge / no response from support
  @Rod-Devonshire You can update the ticket by simply answering the e-mail you received, just make sure the ticket number in the subject stays unchanged. We had some news regarding the development of the support problems, see here:
• Music Maker

  6 answers, most recent on 6/29/2025

  RE: No sound on VST instruments
  @Campbell-McMahan Ok. Have you tried restarting the computer? Please select the Restart option and not the Shut down option, otherwise it might not help. If you cannot select the ASIO driver after restarting, there could be a more severe problem.
• Movie Studio

  11 answers, most recent on 1/12/2026

  RE: Video Deluxe 2026 - Access Violation Code - Program Crashes
  @SHANE-KOHUT Welcome to the Magix user to user forums. Your screenshot shows that the error is being caused by a problem with "ntdll.dll" which is a Windows core file, so not a problem with VdL directly. You need to have your Windows installation
• Movie Studio

  14 answers, most recent on 11/15/2025

  RE: Error Messages when trying to open MAGIX Video deluxe 2026 Prem
  @stephen-logsdon Thanks for the screenshots. It might be helpful to enable View > Show > File Name Extension in the Windows Explorer. Then you should see that the name of the configuration file Videodeluxe in your screenshots changes to
• SOUND FORGE

  5 answers, most recent on 6/26/2025

  Hammer Plugin
  I made a mistake... I bought version SF12.6 and only then discovered that it lacked that "Hammer" effect. Is there any way to add this effect, or do I have to put up with this problem?
• Music Maker

  One answer, on 4/12/2026

  saved songs and loops sounds Distortion, krashed, and plays to fast
  I have problem with the program.Music Make 2024 Yesterday it worked fine but today all my saved songs sounds distorsed, krashed,broken and songs and sound plays very very fast also the sound in soundloops plays very fast and sound krashed/broken. I
• Movie Studio

  11 answers, most recent on 1/20/2026

  RE: VDL 2026 Patch 316 - Had to deactivate then reactivate the same PC
  @AAProds @johnebaker Nothing here (UK) so far but I am only on ms2025. Question - Did you have the problem Nvidia drivers installed before the patch 316 was offered, or was it offered while still on the older but working drivers? I'm just wondering
• Photostory

  20 answers, most recent on 2/28/2026

  RE: Photostory 2026, "RC String 8875 not found"
  @David-Robinson5527 As far as I can remember this is the first occasion on which this specific error message has ever been seen. A quick Google search on it returns the only result as this thread (!) so no help there either. I've just checked my
• SOUND FORGE

  10 answers, most recent on 10/11/2025

  RE: MP3 files skipping / glitching when opened ...
  @Bill-Fike You might want to uninstall the Magix Low Latency audio driver included in Sound Forge Audio Studio. This is an old version of ASIO4ALL and it's known that it will create problems for some users, but not for everyone. Usually, you'll get
• ACID

  One answer, on 2/4/2026

  Magix acid pro
  Hello MAGIX Support Team,   I am contacting you regarding MAGIX ACID Pro 11 Suite, which I purchased from your official website for 150€.   For more than two years, I have been dealing with constant bugs, crashes, and serious stability problems.
• Video Pro X

  12 answers, most recent on 11/16/2025

  RE: Mapper
  Hej! Ja, her fungerer det nu, at VDL stadig opretter filer i Dokumenter, men det kan accepteres, da der endnu ikke er downloadet andre filer end installationsfilen. Men hvorfor er der ingen opsætningsmulighed for at ændre disse to mapper? Før den