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@Joseph-Hensley Welcome to the Magix user to user forums. First, it would seem from your screenshot that you are attempting to run 2 Video Deluxe installations at the same time, 1 for the Trial version and 1 for the non-Trial version. Is that the

Movie Studio

16 answers, most recent on 2/25/2026

RE: Can't get Red Text

@KJS-LES Hi . . . . Please note that the color in the Text selection box is MUCH REDDER than it looks here. . . . color in the screenshots, as you see, is what I see see in Irfanview and Photoshop . . . . Does this mean you see the colour issue only

Movie Studio

5 answers, most recent on 2/23/2026

RE: Incorrect frame rate on AVI output, incorrect display of frame

The standard for the US is to have a film shot at 24fps is to put it on Blu-Ray at 23.976 (24000/1001). The standard for the transmission of video is 29.97 and also for DVD, which means it has to be telecined to fit a movie onto a DVD. All you have

Video Pro X

17 answers, most recent on 6/13/2025

RE: VPX 17 - project folder - transferring clip from list to timeline

@Can-Dive Hi, I noticed the Ratings field, but like you, I'm not sure how it gets populated. I thought it may have something to do with Photo Manger Deluxe where you have the ability to rate your photos and videos from 1-5 and these would populate

SOUND FORGE

18 answers, most recent on 11/9/2025

RE: Support Is Non-Existant

I found information on how to activate older Vegas software on www.vegascreativesoftware.com. I have been attempting to get support for Sound Forge Pro 11. I find it listed in My products but the "Show more details" link is missing for Sound Forge

Off topic

160 answers, most recent Yesterday

RE: Magix support has not responded to support tickets for months

@Steve-Jones3743 Hi Having an attitude to the Moderators gets you nowhere. The Moderators do have access to Tom, I was the first to contact him with regards to support issues. I even contacted Magix CEO by email, which was diverted to management

Other products

6 answers, most recent on 11/11/2025

RE: I purchased Video Deluxe 2026 ULTIMATE but was sent wrong link

@fuss Hi, Here is what is shown on the Magix.com site: Ultimate is just Premium plus the whatever is listed below the Ultimate column. Did you scroll down your email to see if you have the coupon codes for everything else? If so, then read the

Other products

One answer, on 5/12/2026

[Closed] Vegas Pro 16 & 20 continually malfunction in so many ways

I have been having global problems using Vegas Pro for years. This is both with Windows 10 and 11. It is with both Vegas Pro 16 and 20. I have reinstalled these so many times. It is both with my desktop and laptop computers which have good specs. I

Movie Studio

25 answers, most recent on 8/7/2025

RE: Any decent support for Insta360 videos yet?

I chose the "VID_20220625_140410_00_008.insv" file from Candive's link, changed the extension to "MP4" and it opens fine in Magix: Running it thru AVIDemux for a lossless "copy, copy" to MP4 also worked. @WarbirdVideos If you have an ongoing use

Web Designer

34 answers, most recent on 8/1/2025

RE: Publishing to OVH Cloud

@Timothy-Fisher @johnebaker Hi Tim, Glad to see that you got it working. Nice site. In my case, I got it working today, finally, with www under the root. The home/username/www did not work. I managed to create a subdomain and uploaded directly to

Movie Studio

16 answers, most recent on 12/23/2025

RE: No video only sound

@Odd-Aagesen Hi Black video on import is most commonly caused by issues with the graphics card (GPU) drivers or display options settings in the program for hardware acceleration of decoding, processing and export, where possible, by the GPU . Open

Movie Studio

11 answers, most recent on 12/4/2025

RE: Corrupted Audio

@MatthewEverett-Gates Hi Matthew. This may take a while and a few more questions / steps to get sorted. You say you are using Cubase 13? Does that mean you are using a separate audio interface? If so are you using that with Movie Studio? It's

Movie Studio

47 answers, most recent on 8/24/2025

RE: "Takes" functionality

@CubeAce Hi Ray, .....unfortunately, a 4 TB hard drive now lasts less than a year, and that's just for photos, without a backup drive... I disagree with the above statement. My 2.5-inch external USB HDD drives of 1, 2, and 4 TB are all over four

Audio Cleaning Lab

11 answers, most recent on 2/24/2026

RE: Need 2 files from Audio Cleaning Lab 10 cd distribution

I started with ACL 3, then 10, then 15 and bought Sony Noise Reduction 2.0 through Magix. Sony Noise reduction has the best click and scratch remover, but the ACL version is probably second best. I sampled many programs and used their demos on the

SOUND FORGE

38 answers, most recent on 9/16/2025

RE: MP3 conversion glitches

Hi Rick, wow that's a lot of effort to see if you can reproduce this issue. I really appreciate the lengths you've gone to here. Bizarrely, I don't think I have a glitched file remaining (I'll check the recycle bin) because once I identified the

Movie Studio

21 answers, most recent on 10/18/2025

RE: Why Chromma key - gives additional collours on video ? Why

@badbob, @CubeAce Hi . . . . And now with a new version . . . . Is this MEP 2014 or a later version? If the video clip 3 posts above , is the newer version it is still showing you are using Movie Edit Pro, in which case this must be MEP 2021 or

Movie Studio

4 answers, most recent on 4/30/2026

RE: Premium Content

@M-J-S Hi, What email address was the "voucher" sent to? It is in the email that you received with the purchase of Video Deluxe, that contains the serial number for VDL, and a link to download VDL and its manual. Scroll down, the Coupon code should

Video Pro X

25 answers, most recent on 2/11/2026

Cannot start VPX17 by double-clicking on MVP file

Video Pro X17, 23.0.1.269 on Windows 11 24H2 OS Build 26100.6584 The file extension, .mvp, is registered to VPX17 in Windows. If I go to a project file, .mvp, using Windows Explorer and double-click on it, it should open in VPX17; it should load

Movie Studio

48 answers, most recent on 9/29/2025

RE: Weird issue with using Smart Copy/Smart Render in MEP 2019 Premium

@jak.willis I did a couple of test runs. I burnt a BD ISO. I then took the m2ts from that ISO and put it in a new Magix project. I then burnt that to BD ISO. The Smart Copy box was available, so I ticked. That then made the Smart render box become

Music Maker

14 answers, most recent on 9/27/2025

RE: What are the corresponding albums to Soundpools with no images showing

As a follow up: The 5 loops I listed for dub step 2 are all I used from dub step vol 2. as for the other Soundpools: Movie Score Vol 11 lookup states that "Action Strikes" has all the loops for Movie Score 11 Techno Vol 16 lookup states "Berlin

Audio Cleaning Lab

11 answers, most recent on 2/24/2026

RE: Need 2 files from Audio Cleaning Lab 10 cd distribution

@clement5 Hi, I have concluded that the included VST plugins with ACL4 are useless to me as they do not have any audio cleaning functions, just music production functions. No so. It comes or came with SpectraLayers Elements and RX Elements, both of

Movie Studio

10 answers, most recent on 5/23/2026

RE: Video Deluxe 2026 premium

@Steven-Wooten Hi Please use the abbreviation VDL for the product name. Are you logging in to the computer using a Microsoft account? If so, and OneDrive is active and syncing your documents to the cloud, then as a minimum you need to stop OneDrive

Music Maker

6 answers, most recent on 7/17/2025

RE: What probability exist that the Ai di Music Maker can create existing?

@MrVortex If you want create something more random, click on the gear icon in the top right corner of the Song Maker and set the number of Soundpools to 8 and the AI influence to low. Then enable 8 Soundpools of your choice and create a song After

Video Pro X

33 answers, most recent on 7/15/2025

RE: keyframe bugs remaining in the current version of VPX17 (v..269)

@Betovalle, @Gid, @Can-Dive @AAProds commented: . . . . So, an industry standard then... . . . Could be, the 'leading' video editor, used to, and may still, show the same behaviour as MEP/MMS/VDL and VPX, however there is the option to turn this