• SOUND FORGE

  13 answers, most recent on 12/23/2025

  RE: Sound Forge Pro 18 - can't change bit depth to 32
  Yes, it does happen on a new file I create - but this helped illuminate something: It only happens when I am lowering the bit depth to 32. Steps: 1) Create new 44-16 stereo file 2) Change bit depth to 64 3) Change bit depth to 32 Problem
• Movie Edit Now

  5 answers, most recent on 3/28/2026

  RE: Video Deluxe 2026 Premium - Activating the AC3 5.1 Codec and Other Opt
  @Walter-Amaral A sua publicação neste tópico foi ocultada por ser irrelevante para a pergunta original. Por favor, não desvie o assunto do tópico de outro utilizador desta forma. Em vez disso, crie um novo tópico, especificando claramente sobre que
• Video Pro X

  3 answers, most recent on 3/27/2026

  RE: Program Settings irritations
  Figured someone would go there ... "Skip this window ..." works fine for program startup, but does not help after. The Project Folder view is also fine if you like to clutter up the screen with extraneous stuff which I avoid. I keep an 8 track
• SOUND FORGE

  31 answers, most recent on 4/17/2026

  RE: Sound Forge alternatives
  The last one I had was the perpetual one, same exact one that the installer and the license checker don't like. So you have the perpetual license for SF-18? Does it install successfully.. but you cannot activate it? Does it show an error
• Other products

  One answer, on 10/26/2025

  RE: [Closed] Vegas Pro 23 Steam Edition : Can't render at all
  @Thanathip-Prajuabmool Hi and welcome to the forum - albeit the wrong one. Vegas products, except for Magix Movie Studio 18 to 2025 versions, have their own forum, link is at the bottom of this page, I would suggest you post your question
• Movie Studio

  5 answers, most recent on 6/13/2025

  RE: [Closed] Import MP4 problems
  @Billy-Green8845 Hi. The reason John has asked for the various specs of both the video files and your computer / laptop is it is difficult to track down why you have problems without those bits of information. Having a machine that can handle
• Movie Studio

  69 answers, most recent on 8/10/2025

  RE: Unable to import MKV files into Video deluxe 2026 Plus, Windows 10
  @Can-Dive Thanks for all that detailed information. Having one capture of everything, and with time and attention necessarily on other things for the moment, I will come back to all this, but have to drop it for now. Great to have all this to call
• Movie Studio

  69 answers, most recent on 8/10/2025

  RE: Unable to import MKV files into Video deluxe 2026 Plus, Windows 10
  Thanks all for your help and suggestions. Need some time to get my head around, and try options. Got other things going on too at moment so can't spend too long on this right now. Will definitely pick up again. Is great to have real people to answer
• Movie Studio

  36 answers, most recent on 7/14/2025

  RE: Video Deluxe 2026 website
  @johnebaker Hi John. I did notice that along with additional posts in the Important Posts section. Also answering some of the posts need the help of Google translate and additional signing in if trying to post to the translated page. Not an ideal
• Video Pro X

  14 answers, most recent on 10/21/2025

  RE: [Closed] Serial Number / Licenses
  @Jesse-Boyland2330 I had one thought before this topic gets closed due to it being a Vegas problem is that if it is the licence bought through Amazon, Magix may have no way to help you as you would be expected to get in contact with the seller of
• Photo & Graphic Designer

  7 answers, most recent on 5/6/2026

  RE: Cannot install my software on a new machine - no response to ticket
  Hi John and SP, I resorted to a very strongly worded complaint / appeal to the Sales Department of Magix (shop@magix.net) and they responded in a couple of hours having "we increased the amount of machines which can activate the software from 3 to 5
• Movie Studio

  One answer, on 12/8/2025

  RE: [Closed] Movie Studio Platinum 13 activation fails after Windows reinstall (Err
  @akira-hanai Hi and welcome to the forum - albeit the wrong one. Vegas products, except for Magix Movie Studio 18 to 2025 versions, have their own forum, link is at the bottom of this page, . See this post, if that does not help, I would suggest you
• Video Pro X

  2 answers, most recent on 3/6/2026

  RE: DOSNT WORK AT ALL CRASH CRASH CRASH
  @Tim-Franks Hi As @SP. has suggested, if you would like help to determine what the issue is and possible fix, then in addition to the Reliability monitor information, we need more information, The specification of your computer system including
• Movie Studio

  22 answers, most recent on 10/11/2025

  RE: Serial Number Problem with Video Deluxe2026 Trial
  Thank you Emmrecs (Jeff?) - yes, found Signature bit earlier today and added it. Sorry if I'm not using this forum correctly. Have looked at my Trial version and think I'm right that when you click on "Help" in the program, unlike old MEP13, context
• Other products

  One answer, on 10/17/2025

  RE: [Closed] building a compilation of videos on blu-ray
  @Paul-Crawford2320 Hi and welcome to the forum - albeit the wrong one. Vegas products, except for Magix Movie Studio 18 and later versions, have their own forum, link is at the bottom of this page, I would suggest you post your question there There
• Other products

  One answer, on 10/17/2025

  RE: [Closed] Moving the timeline and video preview
  @Greg-Broussard Hi and welcome to the forum - albeit the wrong one. Vegas products, except for Magix Movie Studio 18 and later versions, have their own forum, link is at the bottom of this page, I would suggest you post your question there There
• Movie Studio

  9 answers, most recent on 12/5/2025

  RE: HEVC Codec Activation #
  @Michael-Jordan5120 Hi From your image, it looks like you are using Vegas Pro. This is the forum for the Magix branded range of products. Vegas products, with the exception of Magix Movie Studio 18 and later versions, have their own forum, link is
• Off topic

  162 answers, most recent Yesterday

  RE: Magix support has not responded to support tickets for months
  MAGIX appears to have absolutely no support. No replies other than a bot answer that is no help at all.Their web site is a mess too. Trying to find the page to upgrade to the next version, beyond what I own, was an Easter egg hunt. They don’t even
• Movie Studio

  One answer, on 10/17/2025

  RE: [Closed] Music videos uploaded to Youtube lose audio quality
  @Vito-Amorelli Hi and welcome to the forum - albeit the wrong one. Vegas products, except for Magix Movie Studio 18 and later versions, have their own forum, link is at the bottom of this page, I would suggest you post your question there There
• Other products

  6 answers, most recent on 12/5/2025

  RE: URGENT: Cannot upgrade/crossgrade from ACID Pro to Vegas Pro 23 Studio
  @Santana Welcome! These are user to user forums, not a contact for any member of the Magix team, sorry! So, no-one who posts here can help you! In addition, since your question is really more to do with Vegas Pro than any of the products covered in
• Audio Cleaning Lab

  No answers, created on 10/13/2025

  Get no sound
  I run audio cleaning lab version 22 and use a startech 7.1 USB sound card, audio cleaning lab detects the USB sound card and I set the sound to the sound built into the pc so I can hear the audio, use a line in cable that plugs into the headphone
• Off topic

  2 answers, most recent on 10/13/2025

  RE: [Closed] How do I contct customer support
  @Lee-Ingham Hi and welcome to the forum - albeit the wrong one. Vegas products, except for Magix Movie Studio 18 to 2025 versions, have their own forum, link is at the bottom of this page, I would suggest you post your question there There should
• Movie Studio

  4 answers, most recent on 6/7/2026

  MAGIX Video deluxe 2026 Premium - My first voice over is the pits
  I have made many productions now with everyones help and i am learning everytime but this is stressing me big time i used to make videos with txt info below my schenes..no speaking then i loved a.i. so i used a voice that worked for me but my family
• Other products

  4 answers, most recent on 3/9/2026

  RE: Video Deluxe 2026 | When I add a flag, would you open the rename bar
  @Survey123Jedi Hi We need more information on what you mean by the above comment. Please describe in more detail what 'flag' and 'rename bar' refer to with respect, to what should be, renamed. . . . . 'the next step' . . . . If you looking for