Search the MAGIX Community for tutorials, questions and solutions as well as for forum members

Only the members of the teams that worked on Sequoia and Samplitude (and Music Studio) who wanted to go with the acquisition are moving to BorisFX. The team that works on Movie Maker (and Sound Forge) was not part of the acquisition. While there was

Movie Studio

5 answers, most recent on 7/20/2025

RE: MP4 problems

@Anthony-Sferlazza Sorry to hear about this problem but you need to give us a LOT more information if we are to have any chance of being able to help you. First, exactly which version of Movie Studio do you have? Then, please read this pinned post

Movie Studio

5 answers, most recent on 11/22/2025

Image playback freezes after a couple seconds

I am using Movie Studio 2024 Platinum. Recently, the image of the video playback will freeze after a couple seconds. While playback isn't always the smoothest anyway, especially when there are many objects in the timeline playing at once, it's

Movie Studio

One answer, on 7/13/2025

[Closed] Registration Site Down?

I've sent ticket requests to support twice in two weeks and have yet to get an answer, and I really need this product to work on my new machine. I've installed Movie Studio Platinum 12 and now it wants me to register the product before I can use

Movie Studio

20 answers, most recent on 10/9/2025

Video files not loading

I am using Magix Studio 23. I can open the software and add some photos. When I start adding video files, I can load the first 4 files. After that, I try to load 12 additional files. The loading gets to about 80% and then crashes, closing the

Movie Studio

One answer, on 2/9/2026

RE: Voice Clone & Text to Voice

@Iris-Willis Hi Voice cloning is not a feature that is present in the Text to Speech function, nor can you add your voice to the options available, which are provided by an external 3rd party add-on. If you are wanting to provide narration for your

Movie Studio

30 answers, most recent on 9/24/2025

RE: No sound from combined files

@Yoshinori-Tokuda Hi Thank you for the sample files. I do see that these files are the original .MTS files from your Panasonic camera, however you posted, and is shown in your image in this comment, that you have a file with the .MP4 file

ACID

3 answers, most recent on 12/27/2025

RE: Music Studio Error 24

@Akosua-Plessi Hi Error -24 means the serial number has already been registered to another email address. This can be caused by: Entering an email address, that is not the same as you purchased the software with, or there is a typo in the

Other products

32 answers, most recent on 5/30/2026

RE: HOW TO CONTACT SUPPORT VIA EMAIL OR PHONE PLEASE

@Ross-Abas Your posts have been hidden since this is the forum for Magix Video products and you are asking about Sound Forge! Please create a post in the Audio area of the forums in order to receive help from other users. Also, please specify

Movie Studio

8 answers, most recent on 2/5/2026

Repeated glitch in burned disc

I have been using Movie Studio 2025 Platinum on my windows 11 computer. I have tried several times to burn a movie of mp4 files from a vacation to a DVD. The edited movie plays normally using the software itself but even though the program says

Movie Studio

12 answers, most recent on 12/22/2025

RE: SPLIT WHILE PLAYING WITH LETTER T

@Aamer-Bader Hi . . . . we are able to edit on fly while plaiying the video in video deluxe . . . . Neither @browj2, nor I, I was testing with Movie Studio 2022 and 2023 in my case, can replicate this just using the T key. Can you upload a screen

Movie Studio

3 answers, most recent on 4/28/2026

RE: cannot burn dvd+R

@George-Thomas4145 Welcome to the Magix user to user forums. Assuming you are using a version of Movie Studio (which one and which edition, by the way?) to burn a video to DVD it would be very useful if you were able to show a screenshot of any

Off topic

163 answers, most recent on 6/12/2026

RE: Magix support has not responded to support tickets for months

@Craig-milne Please do not post confidential data, like your Support Ticket number, to this public, user to user forum. I have edited your post to remove it. If you read the whole of this thread you will see that Magix staff are aware of the problem

Video Pro X

45 answers, most recent on 6/6/2026

RE: DVDs cut don't play

@rickduley Rick, Movie Edit pro/Movie Studio/Video Deluxe have always been flaky with MKV imports, in fact, in my case, more often than not they don't work. Magix can't deal with the MKV format, even though the video itself is probably just plain

Samplitude

30 answers, most recent on 7/10/2025

RE: Samplitude Music Studio X8 - suddenly crashing

This is the most recent crash description from the Reliability monitor SourceSamplitude Music Studio SummaryStopped working Date‎30/‎06/‎2025 17:58 StatusReport sent DescriptionFaulting Application Path: C:\Program Files\MAGIX\Samplitude

Movie Studio

4 answers, most recent on 6/28/2025

RE: placing clips on timeline by date

@Greg123 Hi, one option if Magix Movie Studio (MMS) doesn't sort your files correctly is to open the Windows folder they're in, Windows has much more options for sorting files, sort your files so they're correctly ordered, select all & rename

Movie Studio

3 answers, most recent on 5/28/2026

RE: Seems to be a codec problem

@james-o7579 Hi . . . . MediaInfo analysis is:... Codec ID : mp4a-40-2 . . . . If this is the only codec data in the MediaInfo analysis then you have only the audio part of the video clip. From the Legria specs, the 2 encoding formats the camera

Movie Studio

46 answers, most recent on 1/28/2026

BEWARE Latest Nvidia GTX 591.44 Drivers

Greetings All, Installed the Nvidia graphics driver 591.44 (591.44-desktop-win10-win11-64bit-international-dch-whql) earlier today. Just tried to export a video and MS 2025 says "please update to latest graphics driver" (or words to that effect) and

ACID

13 answers, most recent on 2/20/2026

RE: Acid Music Studio 11 Fails to run.

@stuart-cassie Looks like it crashes during the VST scan (sfvstwrap.dll). There was a similar discussion a few weeks ago for Acid Pro 11, which we could solve. Maybe it works as well for Acid Music Studio 11. You need to install the free demo

Movie Studio

32 answers, most recent on 4/2/2026

RE: Export quality from RTX Ti3060 far inferior to UHD770

@me_again @AAProds @johnebaker @vdl-user-v19 I'm not sure if my contribution is relevant or not as I'm still using MMS 2024 and VPX 14 but I'm not having any quality issues with hardware encoding at 4K or HD at any frame rate from 60 down to 25fps

Movie Studio

24 answers, most recent on 9/20/2025

RE: Inserting a clip on the timeline

@Pete-Lowland Hi . . . . I am keeping a list of those thing (multiple different subjects), when time comes, should I publish and if so where? . . . . Assuming you mean the tips and methods of editing, you will find that a great deal has already been

Movie Studio

One answer, on 7/18/2025

[Closed] Need to stretch out the sides of a video

I needed to make the person in the video look thinner. So I right-clicked the video clip and chose properties / media / pixel aspect ratio. I changed it from 1.0 to 0.75 to get it thinner. When I did this, it pulled in the sides of the video, so

SOUND FORGE

8 answers, most recent on 11/21/2025

RE: Sound Forge 17 not loading on Windows 11

I'm having the same except robot replies. I have ACID PRO 11 doesn't startup, I have Vegas Pro 23.0 doesn't startup I have Soundforge Pro 18 works except white noise in tracks, that also happens on the Movie Studio. I've has the software 3 days now.

Movie Studio

195 answers, most recent on 2/12/2026

RE: Any problems to expect if upgrading CPU/MB/ and operating system?

@Gr8fuldan Your access to these forums has been approved but your first post here has been permanently hidden since you are asking for help with a problem with Samplitude Pro and this thread is about Movie Studio. Please do not hijack another user's