Search the MAGIX Community for tutorials, questions and solutions as well as for forum members

@Terry-Lockridge @Reyfox Hi, Travel Maps is included with all flavours of Video Deluxe, formerly called Magix Movie Studio (in English speaking countries) and Video Pro X. TM is listed on the comparison table as "Enhanced travel route animation with

Off topic

One answer, on 6/29/2025

[Closed] LOST email

hi.3days ago i bought vagas pro 22, order # Removed by Moderator MXC ,i can't download that because i lost email. please send me order mail again.

SOUND FORGE

8 answers, most recent on 4/8/2026

Magix Sold Sound Forge!

Hi! I've been using Sound Forge since v5.0 (Sonic Foundry). I've bought v15 & v17 from Magix. However, I've always complained about the fact that both versions are hi-DPI incompatible! (They look bad on 4K displays). Recently Boris FX bought

ACID

5 answers, most recent on 4/3/2026

RE: ACID Pro will not launch

@G.K.G. Both error reports show the problem is in ntdll.dll. This is a core Windows file. Please do a search in the forums for "ntdll.dll" and check the offered solutions to this problem. In addition, are you aware that both ACID Pro and Sound Forge

ACID

6 answers, most recent on 9/25/2025

RE: Does Acid pro have a CHANCE!!.

@SP I mean that could have been the case then. I recall as soon as Magix brought it from Sony they immediately said they would support its customers. "These products from Sony Creative Software are the perfect addition to our portfolio,” says Magix

Other products

One answer, on 11/7/2025

[Closed] moving Vegas editing software to new computer

I have used the old Vegas Pro 12 editing software for years. I just bought a new computer and want to edit on it. I'm told to go to "My Products" on the Magix support site. But I can't find it. Who can advise me, please?

SOUND FORGE

14 answers, most recent on 8/29/2025

RE: where is spectralayers pro??

SLP (SpectraLayers Pro) would have a unique activation code which should be in the email Magix sent you after your purchase of the SFP Suite with the other activation serials. If you can not find it, first look in your spam or junk email folders.

Video Pro X

45 answers, most recent on 6/6/2026

RE: DVDs cut don't play

Hi @johnebaker I am using MAGIX Video Pro X16 20.0.1.270 and AFIK following standard procedure for burning DVD. There is, I think, only a set set of steps to create a DVD with VPX16. Perhaps these give some insight.

Other products

3 answers, most recent on 3/26/2026

GDIPlusExif Exception ocurred

MAGIX Photo manager Deluxe. ver.13.1.1.12. Windows 11 Pro 64 Ver. 25H2. 'Exception ocurred while formatting EXIF information for display' This notice pops up when selecting 'Properties' at a right click on a JPG photo. Click OK and I can

ACID

No answers, created on 6/29/2025

Applied groove not displayed

Applied a groove to an audio track... somehow my track view has changed and I cannot see the applied groove displayed below the wave data... what can I do to see the applied groove? Acid Pro v. 11.0.2.21 2024 Strix Scar Edition Windows 11 Pro

Other products

One answer, on 3/19/2026

RE: Fuzz effect in Midi studio portion of Music Studio 2004 Deluxe

@Timothy-Dean MIDI Studio was a feature limited version of Emagic Logic, now known as Apple Logic Pro. So you won't find the same effects in Samplitude, but it includes the Vandal amp simulation VST which also has stomp boxes. There you should find

SOUND FORGE

3 answers, most recent on 10/24/2025

RE: SF Pro 14 is erroneously looking for ARA Waves plug-ins

@joe-patti Waves will probably answer you that they don't support Sound Forge. They have a list of supported software on their website. I think it's caused by a problem with the way Sound Forge handled ARA plugins in the past. I've tested the Sound

ACID

19 answers, most recent on 1/21/2026

RE: WAVES VST Plug-in inssue

Just to be clear, I do not have Music Maker at all. Just Sound Forge 18 (x64) Yes shkr, I found those 6 exe files, as I stated above. To play it safe, I'll copy-n-paste them... ...from the Sound Forge folder into the Acid Pro 11 (x64) folder (as

Movie Studio

25 answers, most recent on 8/7/2025

RE: Any decent support for Insta360 videos yet?

@Can-Dive wrote: Also, exporting from VPX/VDL and Vegas Pro is limited to H264. I guess you are referring to 360 edited final video? The software can export to various other formats.

MAGIX

34 answers, most recent on 3/31/2026

RE: New "owners/developers" of Sequoia, Samplitude and Music Studio.

@HHM see the AI and Hub in Magix video editors? Came from Vegas Pro. With Gary Rebholz being the one in charge of video software development, along with being chief product owner coming from Vegas, there is a lot of additional information on Vegas

Video Pro X

One answer, on 7/1/2025

[Closed] Upgrade

I have Sony Vegas Pro 17 and want to UPGRADE to ver 22. It is not possible to bye from the US site any longer. I live in Sweden, Europe. How can I uprade and for what price?

Movie Studio

44 answers, most recent on 9/12/2025

RE: some objects cannot be moved on the timeline. Others can...

I have had the same problem for a long time when using MAGIX Movie Edit Pro 2014 Plus and therefore recently bought MAGIX Video delux 2026 but the same phenomenon occurs there. See attached film.

SOUND FORGE

3 answers, most recent on 10/18/2025

RE: Using m4a files in Sound Forge 11

So on my second Windows machine I just installed Pro 17. I tried to open an ALAC file with an MP4 extension. It told me to install QuickTime and provided a link. Installed QuickTIme. Restarted Sound Forge. It is now working with ALAC files with both

SOUND FORGE

4 answers, most recent on 5/11/2026

License for iZotope Plugins

It is my understanding we were to receive the license keys for the iZotope plugins that came with our purchase of SoundForge Pro 18. However, we received no email that included any license keys. We have tried in vain multiple times to contact

ACID

4 answers, most recent on 12/10/2025

RE: ACID Pro Bundle with Melodyne

It should be, but Where can I get the License number for Melodyne 5 Essential Bundle with ACID Pro. I ask tech support and they don't reply, & it isn't on their page listing my products. I just had bought a seperate copy that came with Vegas

Movie Studio

36 answers, most recent on 7/14/2025

RE: Video Deluxe 2026 website

@Reyfox Hi, Other interesting things and little glitches in the website for VPX17. In the image below, click on "Discover more" and "Learn more." Both go to the Magix.info, but the button for Movie Studio is turned on, whereas it should be at least

Video Pro X

14 answers, most recent on 10/21/2025

[Closed] Serial Number / Licenses

I purchased two licenses, one worked for 30 days and I never got the other to work. I was sent a serial number but now it says serial number has already been used. Tried uninstalling and reinstalling but still getting error 24. Tryed on windows 10

SOUND FORGE

4 answers, most recent on 5/11/2026

RE: License for iZotope Plugins

@fbc.dunn Another user couldn't reinstall Sound Forge 18 because of a wrong e-mail address and also waited weeks without responses from Magix support. And then they asked Boris FX support who contacted Magix support for them and the problem was

Off topic

163 answers, most recent on 6/12/2026

RE: Magix support has not responded to support tickets for months

Hi all as @emmrecs has mentioned, see below. For Vegas products support enquiries: Vegas Pro - all versionsVegas Edit - all versionsVegas Post - all versionsVegas Movie Studio - up to version 17. Please either click on @emmrecs provided link or