• SOUND FORGE

  7 answers, most recent on 10/24/2025

  RE: Not received product key against
  @SP. Here's the answer from Magix Germany: "When purchasing a download version, the serial number is registered immediately upon purchase." @Amit-Kamble, As far as I understand it, You didn't purchase a download version, but a boxed version. You
• Movie Studio

  4 answers, most recent on 4/30/2026

  RE: Premium Content
  @M-J-S Hi . . . . Where are the proDAD VitaScene V5 Pro effects suite . . . . If you have not installed Vitascene the download and serial number are available as shown below. Also see this topic. . . . . I have three separate emails addresses
• Movie Studio

  69 answers, most recent on 8/10/2025

  RE: Unable to import MKV files into Video deluxe 2026 Plus, Windows 10
  Hello @Gra_Ham You have many options to choose from. I can imagine that you can't see the forest for the trees. I'd say take your time to absorb everything. One more thing... you can also batch process with the Shutter Encoder converter. Good
• Movie Studio

  36 answers, most recent on 7/14/2025

  RE: Video Deluxe 2026 website
  @CubeAce Hi From the URL behaviour it would appear to be filtered, eg changing https://www.magix.info/us/forum/video-deluxe-2026-website--1347071/ to https://www.magix.info/de/forum/video-deluxe-2026-website--1347071/ and refreshing the page you
• Other products

  20 answers, most recent on 5/27/2026

  RE: Independence Pro 3.3
  I have uninstalled and reinstalled 2 times now with no luck. Other than this error the program is great. I had no popups stating an error or anything else.  I googled for a good 7hrs and found no threads on any site that could help me either.
• SOUND FORGE

  3 answers, most recent on 8/5/2025

  RE: soundforge 18, continous pay for usage
  This was not on the description and order page that I sawI came no where close to 10 text pagesFrom my days in ascii files, a character is what ever you could see in a text file About 20 kb mp3 files (less), It doesn't matter I learned too
• Audio Cleaning Lab

  11 answers, most recent on 2/24/2026

  RE: Need 2 files from Audio Cleaning Lab 10 cd distribution
  I started a 30 day trial of ACL 4. Ok it is organized to look like the familiar ACL, but does not have a feature I used a lot namely DirectX plugins. I could add a sharp high Q filter to get rid of one hum frequency, listen to it, then go on to
• Movie Studio

  5 answers, most recent on 11/22/2025

  RE: Image playback freezes after a couple seconds
  @Joshua-Pyle Hi and welcome to the forum. We need more information to help diagnose the issue(s) you are having: The specification of your computer system including Windows version and program version, see this topic for what is required and please
• Movie Studio

  One answer, on 4/10/2026

  RE: Video Display/Audio in Video Deluxe 2026
  @hotdogs Hi and welcome to the forum. Please do not post the same question, multiple times in the forum. I have removed 2 posts on this subject. We need more information to help diagnose the issue(s) you are having: The specification of your
• Movie Studio

  70 answers, most recent on 9/19/2025

  RE: Reasonably affordable graphics card for Magix Movie Edit Pro Plus
  @Reyfox Hi Tony. Where does it say that for Magix software? Or does that only apply to AMD graphics? If so it appears the CPU's GPU is already not being detected or used by the software. Or do you mean Windows should also not be seeing it? I have
• Music Maker

  3 answers, most recent on 9/18/2025

  Loop preview disappears
  Not sure how to describe this best: Whenever I drag a loop from the loop rack into my project, the moment I let go of the mouse button, the wave graph (that what you call it?) disappears. So I can't see a preview of what rhythm the loop contains.
• ACID

  3 answers, most recent on 1/1/2026

  RE: Missing ExpressFX Reverb DLL in ACID Pro 8.0.12 on Windows 11 Home
  @Andrew-Goode Thank you for the additional information. Every little detail helps! First, there is no phone number for Magix Support, sorry! Many years ago there used to be but it has long been discontinued, presumably because it was felt to be not
• Movie Studio

  4 answers, most recent on 8/22/2025

  RE: Program fonts
  @me_again HI Andy . . . . Does VDL 2026 have a larger icon? . . . . There is no change in the text size, however some icons can be enlarged see video below, this applies to all versions of MEP/MMS/VDL and VPX since, IIRC, 2018. John EB
• Movie Studio

  44 answers, most recent on 9/12/2025

  RE: some objects cannot be moved on the timeline. Others can...
  @Alfns Hi Thanks for the image, however we need to see the full time line, as well as all the tracks, use the icon indicate in the image below to adjust the view of the timeline to its full length, select the video clip, that you tried to move shown
• Movie Studio

  13 answers, most recent on 5/15/2026

  RE: MMS 2025: New AI Effects
  @browj2 Hi John The error messages I am getting are the same as those you posted above. After further testing I get the following results with the 3 Device options set to: all iGPU: No errors all RTX - errors as above. Import set to RTX ,
• Movie Studio

  12 answers, most recent on 4/9/2026

  RE: How to stop Magix trying to force me to install Travel Maps everytime?
  @Apollo89x I do not have Magix Travel Maps. Never wanted them. Have no personal use for them. I do not get notifications asking me to download it. I think you have to be very careful when you set either of the Magix video editors up and don't just
• Photostory

  3 answers, most recent on 10/3/2025

  Photo showing up that is not there
  How do I get rid of this photo that keeps showing up at the end of the slideshow? I circled the location so you can see there is nothing there, even though there is a picture that is showing up, and it shows up in the exported version as well. And
• Movie Studio

  One answer, on 12/25/2025

  RE: [Video Delxue 2026 premium] always crashes during export
  @FIA2008 Hi The export crashing for different formats would suggest there is an issue with a video/image object or an effect/transition applied. If the export crashes at the same movie time, if you did not note this then export again and watch the
• Photostory

  2 answers, most recent on 4/8/2026

  RE: Difficulty finding a tutorial to animate pictures in slideshow
  @elizabeth-lBette Hi, Please upload your images directly to this site using the upwards arrow button near the right of the button bar above your comment. Also, please show the entire Photostory screen, not just parts of it so we can get a better
• Movie Studio

  30 answers, most recent on 9/24/2025

  RE: No sound from combined files
  @emmrecs Hi Jeff . . . . The screen you show is not the normal Export screen . . . . The image is showing the dialog you get after selecting the Export option top right of MMS/VDL and select to Output as video file. @Yoshinori-Tokuda Hi Can you hear
• MAGIX

  34 answers, most recent on 3/31/2026

  RE: New "owners/developers" of Sequoia, Samplitude and Music Studio.
  @HHM see the AI and Hub in Magix video editors? Came from Vegas Pro. With Gary Rebholz being the one in charge of video software development, along with being chief product owner coming from Vegas, there is a lot of additional information on Vegas
• Movie Studio

  4 answers, most recent on 11/17/2025

  RE: Blank error dialogue box appears during MS2022 reinstall
  @VinceTwo-Two Welcome to the Magix user to user forums. Sorry to hear about the problem you are facing but I have a vague memory that there is a post in the forum about a known difficulty when trying to install MS2022 under Win 11. At the moment I
• Other products

  6 answers, most recent on 11/11/2025

  RE: I purchased Video Deluxe 2026 ULTIMATE but was sent wrong link
  @stephen-logsdon Your post to this thread has been hidden since it concerns a different issue to the one raised by @fuss. Please do not hijack another user's thread in this manner but rather create a new thread with your question. It would be very
• Movie Studio

  69 answers, most recent on 8/10/2025

  RE: Unable to import MKV files into Video deluxe 2026 Plus, Windows 10
  @AAProds @Gra_Ham Graham, seeing your video on my big monitor, I'd do a re-capture.  An excellent suggestion. If we understand the camcorder make and capture device, we can suggest a workflow that will produce a codec that is readable by VDL. The OP