• Movie Studio

  3 answers, most recent on 7/24/2025

  RE: can't register new computer
  @Verin Thank you for the additional information. If you have a Serial Key (and are entering it with your registered email address on the initial "registration" screen when you open the app) you do not need an Activation Key! OR, are you referring to
• Video Pro X

  9 answers, most recent on 6/26/2025

  RE: Difficulty Downloading Content Pack- Video Pro X17
  @beforr Hi. Install extra content is the tab above Activate Content Packs. When you click on the Install extra content tab what do you see? Everything downloaded should not have a tick against it. Then what do you see under extra effects? Have you
• Movie Studio

  26 answers, most recent on 8/24/2025

  RE: MAGIX Video deluxe 2026 Premium MPEG_4 Activation problems
  @AAProds Hi Al, I assume you created a full Registry Backup before you deleted that specific key? If so, have you tried reinstalling that backup? Does that resolve the issue for you? If so, it would seem that Support's advice to @PETER-SMITH1397 is
• Movie Studio

  2 answers, most recent on 1/20/2026

  RE: VIDEO A MODIFIER AVEC LA FONCTION "Effets - couleur, contraste .....
  @JeanLouis-WENDLING Hei What is your computer system specification?Please quote the full name of the processor and the graphics card/chipset  installed. Google translate:- Bonjour, Quelles sont les caractéristiques de votre ordinateur ? Veuillez
• Video Pro X

  29 answers, most recent on 9/13/2025

  RE: Kodak C330 audio
  @nicolesharp100 Hi . . . . I still get strange errors . . . MP4 H264 AAC says "QuickTime is not installed. . . . . Can you post a MediaInfo analysis of the file causing this error message. . . . . These are all keeping the same resolution (340*240),
• Samplitude

  5 answers, most recent on 7/11/2025

  Error installing ad-on pacakages
  Hello, I'm getting the error "Failed to open XML file, system error:-2147024786" When installin g Free ad)on packages as Accordeon, Vita Cunematic soundscapes and more. Can you pkease help me? Regards
• Rescue Your Videotapes!

  21 answers, most recent on 3/2/2026

  RE: what are correct driver(s) for the "video grabber" K0065 for win11?
  I installed the OBS software as suggested, is quite complicated but did my best on the setup, it recognized the Magix K0065 converter, and I tried to fill in all the settings, including NTSC_M for video capture. It will record the audio just fine
• SOUND FORGE

  5 answers, most recent on 10/7/2025

  RE: Missing DLL for Sound Forge Pro installer
  @craig-l Very good! Just in case, here the English language link: https://support.microsoft.com/en-us/topic/fix-problems-that-block-programs-from-being-installed-or-removed-cca7d1b6-65a9-3d98-426b-e9f927e1eb4d
• Movie Studio

  One answer, on 10/9/2025

  RE: Movie Studio 2025 Suite Download
  @Dusko-Makivic Welcome to the Magix user to user forums. When you bought the software there was a link in the email to download the software. If you have previously installed and registered the app go to your Magix account, log in, go to My products
• Movie Studio

  15 answers, most recent on 11/12/2025

  RE: MPEG-4-Codec
  Hi Jeff, Thank you. Looking at the documentation that arrived with the CD, its called MAGIX Video delux 2025 / Movie Studio 2025 which concurs with what you said.  There is also a VOUCHER-CODE, starting with 63L.  There is a multi-national
• Music Maker

  16 answers, most recent on 11/17/2025

  RE: Magix music maker on linux mint
  @stephen-kelly6215 I am pleased you were able to succeed in installing and running MM under Linux. I am sure your posts will be very useful to other members who may wish to also try using that OS. But please do not post personal information to these
• ACID

  One answer, on 1/21/2026

  RE: ACID PRO 11 Waves L2 and Ozone can not open
  @JOHN-CHEN1085 We're currently discussing the same problem in another topic. Please try the steps here: 1. Install Sound Forge Pro 18 or Music Maker 2026 (install the free trial version in case you don't own a full version) 2. Go to Local Disk C:
• Other products

  32 answers, most recent on 5/30/2026

  RE: HOW TO CONTACT SUPPORT VIA EMAIL OR PHONE PLEASE
  Hello, The Music Maker 2026 Premium Download Manager is completely non-functional. The progress bar does not move, the remaining time is frozen, and there is no download speed at all. I have already removed all Magix-related files from my system —
• Movie Studio

  16 answers, most recent on 2/25/2026

  RE: Can't get Red Text
  I know this isn't the purpose of this forum, but I need to repeat my question about Movie Edit Pro versions that I see being referred to on this website. Some time ago, I tried the "Easy" version, but it wasn't enough for me. 😐 So, is there an MEP
• Movie Studio

  3 answers, most recent on 9/24/2025

  RE: Serial Number
  @William-Perry Go to your Magix account https://www.magix.com/us/support/my-service-center/ and look under My Products. If you had it installed previously you should find your MS2024 Platinum and its Registration Code (serial number).
• Off topic

  163 answers, most recent on 6/12/2026

  RE: Magix support has not responded to support tickets for months
  @Frank-Pietrantoni9884 Hi Frank, We're off-topic here, but: In your first post, you mentioned that it was your "desire to upgrade to Vegas Pro 23" which, I presume, you are already using a version of Vegas. If it's Vegas 22, then you have the EULA
• Movie Studio

  5 answers, most recent on 5/19/2026

  RE: That old chestnut - Quicktime
  @me_again Hi Andy . . . . QT + Any suggestions? . . . . Easiest route is to convert the MOV files with Handbrake, to standard h.264/AAC encoding. I have batch converted all my 'normal' MOV files. For the MOV files I create with an Alpha channel, ie
• Samplitude

  No answers, created on 4/20/2026

  No statistics in Samplitude Prox7 Suite
  Hi! I need to analyze an object to find the highest RMS point but in "Efects/Amplitude..." there isn't the statistics option. I have several Samplitude versions installed and I have tried to reinstall and a lot of other things.. but nothing.. the
• Photo & Graphic Designer

  7 answers, most recent on 5/6/2026

  Cannot install my software on a new machine - no response to ticket
  [Ticket#2026041617000679] I have been a loyal client since the early 1990’s when Xara was Corel Draw and have regularly updated my version (I have a collectors pile of CD’s in my drawer) however, I am currently faced with a dilemma …. My Laptop was
• Music Maker

  8 answers, most recent on 12/30/2025

  Soundpool problem
  I haven't been able to use Soundpool for almost two months. I bought MM 2026 for 99 euros on this sale. I've been writing to Magix for two months and it always works for me, but I can't reach a real person to solve my problem. After installing MM
• Video Pro X

  One answer, on 11/3/2025

  [Closed] Can't drag windows in VegasPro 23 interface
  Just installed a VP23 upgrade on a new computer with MSWindows 11. I cannot drag and move the windows to reconfigue the interface. Most troublesome, is that I can't move the display to my second monitor. Are the windows somehow locked in place? Is
• Video Pro X

  4 answers, most recent on 8/15/2025

  RE: Reset programme settings to default. How to reinstall after restart.
  Thanks to you both. For clarity to the first answer @CubeAce I reset the programme to the default setting and backed up my current settings to Windows, Users, roaming, Magix etc. The settings are stored within the "Cache" settings of Magix Pro X 16.
• ACID

  19 answers, most recent on 1/21/2026

  RE: WAVES VST Plug-in inssue
  @raquii Inside the Acid program folder there are multiple audio_plugin_scan_server exe files. These are responsible for the plugin scan. Acid hasn't been updated for many years so there are compatibility issues with newer plugins. Some users found
• Movie Studio

  48 answers, most recent on 9/29/2025

  RE: Weird issue with using Smart Copy/Smart Render in MEP 2019 Premium
  @jak.willis Hi Jak . . . . why it would say there are effects active when they’re not . . . . The main cause of Smart Copy not working is generally effects. and/or different parameters for the source and export, however Smart Copy is not smart