Search the MAGIX Community for tutorials, questions and solutions as well as for forum members

@SHANE-KOHUT Welcome to the Magix user to user forums. Your screenshot shows that the error is being caused by a problem with "ntdll.dll" which is a Windows core file, so not a problem with VdL directly. You need to have your Windows installation

Music Maker

16 answers, most recent on 10/3/2025

RE: Plug-ins not working.

@JustRaccoon Have you tried to uninstall it? You open Windows Apps and Features and uninstall Magix Content and Soundpools. There you can select the instrument that's not working. After it has been uninstalled start Music Maker again and redownload

Music Maker

7 answers, most recent on 9/28/2025

RE: MM2026 34.0.0.6 VST instruments causing severe audio problems

@Leonard-Pennock I believe this link should give you the installer for Music Maker 2024 (version 32): http://dl03.magix.net/musicmaker.exe If this older version runs perfectly fine, the problem is caused by the newest version of Music Maker. If both

Movie Studio

7 answers, most recent on 3/24/2026

RE: proDAD VitaScene V5 PRO

@me_again Hi Andy . . . . . Frightening stuff. . . . . Magix magic??? I have a vague recollection that the appearance of Vitascene was not immediate in the Additional fades after installation, and it needed 'something', probably 'just playing within

Other products

2 answers, most recent on 3/16/2026

RE: Magix Photo Manager hangs up

@Edward-Grant Hi We need more information:- Which version of Photo Manager (PM) are you using? Was PM working before the error message popped up, or is this a new install? If the program was working, what changed on the computer, eg Windows

Music Maker

One answer, on 4/12/2026

saved songs and loops sounds Distortion, krashed, and plays to fast

I have problem with the program.Music Make 2024 Yesterday it worked fine but today all my saved songs sounds distorsed, krashed,broken and songs and sound plays very very fast also the sound in soundloops plays very fast and sound krashed/broken. I

Movie Studio

11 answers, most recent on 1/20/2026

RE: VDL 2026 Patch 316 - Had to deactivate then reactivate the same PC

@AAProds @johnebaker Nothing here (UK) so far but I am only on ms2025. Question - Did you have the problem Nvidia drivers installed before the patch 316 was offered, or was it offered while still on the older but working drivers? I'm just wondering

Movie Studio

5 answers, most recent on 7/4/2025

RE: MXMPEG2 Error 0110: no media decoder found

@Steve-Summerlin Steve, I think you've been gotcha'd by the "new" AV1 codec (the "MXMPEG2" in that message is a bit misleading). IIRC, MMS2023 unfortunately doesn't support AV1, but MMS 2024, 2025 and I assume VDL 2026 do support import and export

Movie Studio

8 answers, most recent on 5/8/2026

RE: Pixelan AnyFX is Free

@johnebaker Installed and tested some effects, all appears OK with VPX 17, however VDL 2026 is not happy with it, closes both effect (Spice) and VDL windows a few seconds after selecting an effect - need to do more testing! Hi John, I've yet to test

ACID

2 answers, most recent on 8/31/2025

RE: Magix Independence Pro Suite Activation Error Code: -1

@Flavius_Guy Hi Error code -1 means the program cannot connect to Internet for registration, or if you had a previous installation of Independence, it is registered with a different email address that does not match the current email address. John

Movie Studio

4 answers, most recent on 11/17/2025

RE: Blank error dialogue box appears during MS2022 reinstall

@VinceTwo-Two Hi We need more information to help diagnose the issue(s) you are having: The specification of your computer system including Windows version and program version, see this topic for what is required, and please quote processor and

ACID

3 answers, most recent on 8/30/2025

RE: Acid Music Studio 10 - Cannot Register on New PC

@brandon-e Visit Magix.com and log in with your old Sony e-mail address and password. This should work. Then you can download the installer from your customer account. Alternatively, this might also work:

Music Maker

7 answers, most recent on 12/16/2025

RE: MUSIC MAKER 2026 ULTIMATE did NOT download only Premium did

@Jerry-Nixon Hi, There are instructions that came in the email with your purchase and serial number. I suggest that you click on the links and read the instructions, reproduced below. Also, scroll down your email and look at everything else that you

ACID

3 answers, most recent on 1/1/2026

Missing ExpressFX Reverb DLL in ACID Pro 8.0.12 on Windows 11 Home

Happy new Year everyone. I need the original ExpressFX Reverb DLL that ACID Pro 8.0.12 (Build 26) normally installs via DLM. On my fresh Windows 11 Home 25h2 installation, the DLM fails to initialize, and therefore the ExpressFX Reverb plugin is not

Music Maker

One answer, on 10/13/2025

unable to install new soundpools purchased online into Music Maker

Ive just paid for seven new soundpools online and downloaded them to my windows 11 PC, but none of the new soundpool files will install into my Music Maker Premium programme. I'm running version 33.1.1.19. I followed the same process Ive always used

Music Maker

16 answers, most recent on 11/17/2025

RE: Magix music maker on linux mint

@stephen-kelly6215 An interesting experiment. There is one issue you may have, and testing will show, is latency, the Windows fix would be direct ASIO access to the sound card/device. AFAIK, no 'Linux' distribution supports ASIO natively, this

SOUND FORGE

8 answers, most recent on 7/1/2025

RE: Error while writing noise sample file! - Audio Cleaning Lab 4

@jamesglynn As mentioned above, you need to install the 32 Bit version. Besides that, the 64 Bit version still works. It just has this annoying error message. I tested it myself some time ago. You can usually click it away.

Music Maker

8 answers, most recent on 12/30/2025

RE: Soundpool problem

@Tony-Kovac Hi, Have you used Music Maker before? In your image, I see one Soundpool that says Download. Did you download and install it? You show the image of the Store - that is not where you use Soundpools. Did you download and install everything

Video Pro X

4 answers, most recent on 10/14/2025

RE: Bought the vMAGIX Video deluxe 2026 plus.

@Max-HOLDT Please stop posting your serial number. As @CubeAce (Ray) writes, to do so is to invite the theft of your software! If your confirmation email says you have bought the Premium Edition of VDL 2026 that is the edition you

Photostory

9 answers, most recent on 2/3/2026

RE: Magix Travel Maps - OpenStreetMap issue

Yes I was wondering what was wrong I was linking it to my recent installation of Photostory 2026 but I know it was playing up before then. I have all the same issues as above but with mine it opens with Dresden near the centre and if i try to move

Movie Studio

46 answers, most recent on 1/28/2026

RE: BEWARE Latest Nvidia GTX 591.44 Drivers

Hi @all,I just successfully exported a 25-minute clip in AV1 with ProX17 using the active hardware encoding and the installed Nvidia graphics driver 591.44 Studio on my Windows 11 PC. Therefore, I think this driver should be fine, and the blanket

Movie Studio

32 answers, most recent on 4/2/2026

RE: Export quality from RTX Ti3060 far inferior to UHD770

Hi Everyone Magix has dropped a new update to VDL 2026 and VPX 17 .318 Fixed: Export issues when using the latest NVIDIA graphics drivers. Added: Missing localizations have been added. Installed and tested with Als drone clip - smooth as silk at

Movie Studio

2 answers, most recent on 10/28/2025

RE: error manager installer

Hi. I am from Russia. In the context of the crisis, I was only able to buy VDL 22 plus. Apparently, these products have been purchased on the Russian market for a long time. Using a VPN, I was able to download the installer from magix.com. The

SOUND FORGE

31 answers, most recent on 4/17/2026

RE: Sound Forge alternatives

Use an earlier version if possible. I use SFP-15 a lot. SF 16 &17 had display issues using third-party 32 bit VST-2 plugs and the peak playback meters were messed up. The VST issue was 'mostly' resolved with SF-18, but other issues remain. I am