• Audio Cleaning Lab

  2 answers, most recent on 11/30/2025

  cannot active audio cleaning lab
  Hello, I am trying to active audio cleaning lab version 22 on Windows 11 25h2, but the following error message An online connection could not be established. any help would be greatly appreciated. Thanks
• Movie Studio

  7 answers, most recent on 1/14/2026

  RE: [Closed] why does FABS.exe need to run
  You are right, and I have this problem too. Unlikely that Magix (now BorisFX) is going to do anything about it though. Still, the option to 'disable service on startup' in services.msc would be appreciated, as it would be preferential to only have
• Movie Studio

  No answers, created on 8/14/2025

  crashing
  I received an update on Movie Studio 2025 recently and now the program continues to crash. Now i'm on a mission to solve the problem. Any help would be greatly appreciated
• Photostory

  2 answers, most recent on 2/26/2026

  [Solved] PS 2026 Uprade freezing
  Recently upgraded from 2024 to 2026 version but when importing pics & vids the program is freezing and can only shut it down via task master I have searched help section for and am unable to follow the suggestion to access hidden AppData
• ACID

  7 answers, most recent on 4/1/2026

  RE: remotely support me sort out acid 11 issues
  Thanks SandyRaw. I appreciate you taking the time to let me know that potentially amazing news! I'll look out for the update! Mike i agree acid's workflow is so user friendly and ideal for the live application im currently using it for. I don't have
• Music Maker

  2 answers, most recent on 4/18/2026

  YouTube uploads
  Hey guys Please forgive me for asking such a pathetic question, but the way my mind works, i need to read an answer FROM a human to know i'm safe! - My question: I'd like to upload my music to my YouTube channel just so people can hear it and have
• Movie Studio

  3 answers, most recent on 6/24/2025

  RE: Audio noise
  @Brian-Lee No problem. Feedback on the forum is always appreciated as solutions can help others who may be browsing for a similar problem. Ray.
• SOUND FORGE

  31 answers, most recent on 4/17/2026

  RE: Sound Forge alternatives
  Thanks @SP. and @rraud. Appreciate the response.What's interesting is that SF15 doesn't have that value checked. And I've never had to make that configuration for SF to work. I've flipped that flag, will this and report back.
• Off topic

  163 answers, most recent on 6/12/2026

  RE: Magix support has not responded to support tickets for months
  I too am having the same problem. Just auto letters requesting more information! Mine is a Sales problem in that I have been overcharged. Does anyone know how long it will be before the support issues are sorted? I appreciate that there are teething
• Movie Studio

  6 answers, most recent Yesterday

  Video Deluxe 2026 - Phamtom Audio in movie playback
  I have a problem where audit is playing where there is no track for it make it appear like a 'phamtom audio'. There is no audio tied to the track, and in fact I moved all tracks to the right to have nothing at the playback mark and yet the audio
• Music Maker

  11 answers, most recent on 2/16/2026

  RE: No sound
  I hope these help. Something I have found - I can download an ASIO driver for my soundcard, (Realtek), but it's for the previous Windows version, (24H2), my computer is 25H2. I was thinking of trying that. Hope I'm not being a nuisance, I
• Movie Studio

  14 answers, most recent on 11/15/2025

  RE: Error Messages when trying to open MAGIX Video deluxe 2026 Prem
  I do not see this. I have an app to open to the file and a shortcut. I could not locate this once i got to my user name. Any assistance on how to open that app would be greatly appreciated.
• SOUND FORGE

  3 answers, most recent on 6/23/2025

  RE: Problems with Double Clicking in Sound Forge Pro 18
  Thank you for confirming that I'm not crazy. What a dumb and weird bug. Also thanks for the "(Ctrl+Shift> Left/Right keys)" suggestion. That works much better that using Right Click>Selection. I really appreciate your help!
• SOUND FORGE

  3 answers, most recent on 3/12/2026

  Butch Vig Vocal Plug-in can't be loaded into plug-in chain
  The Butch Vig Vocals Plug-in from Waves appears in my list of VST Effects in Sound Forge Pro14 but can't be loaded into the plug-in chain. Also, the interface to use the plug-in does not pop up. I have installed, uninstalled and re-installed the
• Movie Studio

  8 answers, most recent on 2/5/2026

  RE: Repeated glitch in burned disc
  I appreciate the feedback. I use Microboard blanks as shown. I think your comments regarding bad double layer discs is the likely cause. I assumed, perhaps wrongly, that the discs themselves could not be the cause but it does make sense. Live and
• Off topic

  163 answers, most recent on 6/12/2026

  RE: Magix support has not responded to support tickets for months
  @Steve-Jones3743 As a customer what's stopping you from contacting @Tom_Sp user Sp contacted Tom and his issue was resolved? As stated we are only volunteers, we have no authority over Magix. All of the answers are in this thread. Stephen Forum
• Movie Studio

  11 answers, most recent on 10/27/2025

  RE: balance sound level to be equal from two cameras/sources on final edit
  Rob,   Currently in the gym I was so excited to see i had a reply   This forum great for help vis folk like yourself..this should save me hours of manual shifting... appreciate you time   Will try at home later   Thanks   Brian
• Movie Studio

  2 answers, most recent on 7/1/2025

  RE: bubble question
  John,   you make it look so simple i was not far off i could resize txt but not graphic will give it a go tonight as ever appreciate your response..   thanks again Brian
• Music Maker

  7 answers, most recent on 12/16/2025

  RE: MUSIC MAKER 2026 ULTIMATE did NOT download only Premium did
    I had a lot of difficulty trying to get the loops unlimited, because it said I had multiple installations of Music Maker Premium 2026 on my computer.  I uninstalled it and then reinstalled it and that finally made it work.  I really appreciate
• Video Pro X

  45 answers, most recent on 6/6/2026

  RE: DVDs cut don't play
  Hi @johnebaker I see MediaInfo has doubled in size since I last used it 😬. Here is the MediaInfo report and the settings of VPX16. If there is a Computer God out there in Cyberspace I would very much appreciate that Computer God endowing @johnebaker
• Movie Studio

  2 answers, most recent on 7/1/2025

  bubble question
  after you place a bubble can it be resized i can resize txt box but the bubble is two smal   any help appreciated
• Video Pro X

  10 answers, most recent on 10/23/2025

  RE: App failure to load
  I updated to the latest windows update, I uninstalled the Video Pro 15 app and reloaded it. It now says the application has failed to launch due to it's side by side configuration is incorrect. I've had this software for several years and never had
• Movie Studio

  47 answers, most recent on 8/24/2025

  RE: [Solved] "Takes" functionality
   Hi All, Amazing what I have learned from all your comments. Not only the “Takes” subject, but also on the VDL work flow for film creation. Many thanks for all of this. I started my project to get through the VDL editing learning curb and that is
• Off topic

  40 answers, most recent on 1/26/2026

  RE: [Closed] Does Magix have customer support?
  @Tom_Sp @Ryan-Sch @SP. @Cristopher-Dolores @sizzle09 @Williams-Michael @johnebaker Hi Thank you Tom for messaging me and responding to this thread, your assistance in said matter is highly appreciated. Stephen Forum Moderator Thank you for looking