Search the MAGIX Community for tutorials, questions and solutions as well as for forum members

@johnebaker Hello again,I changed my Program Settings> Display Options> Preview and playback on analog recording> Video mode to Standard Renderer At first, i thought this solved my issue. The program did not force close. I tried closing

Movie Studio

5 answers, most recent on 6/5/2026

RE: video deluxe - video export are setting stored anywhere ?

I love working with MAGIX Video deluxe 2026 Premium now retired its my passtime and love the commitment of forum members to help out in a crisis I was having kittens when things stopped working and export aborted after i made changes to

Movie Studio

7 answers, most recent on 9/11/2025

RE: Upgrade path from Movie Edit Pro Plus

@johnebaker Hi John. Yes, eventually it did, but going to the Magix main product page and navigating from there was not my initial experience and the buy now option did not give an upgrade option. Have just now tried again and it's working by

Movie Studio

12 answers, most recent on 9/15/2025

RE: Does MovieEditPro Premium support LUT?

@magix_dr Hi Thanks for updating your signature. Video Deluxe 2026 should run fine on the laptop with the caveat that if you are working with 4K UHD 3840 x x2160 HEVC encoded video and add for example a collage or picture in picture effect, you may

Photostory

16 answers, most recent on 10/15/2025

RE: I've been using photostory for some time but now have hit bugs.

@Carl-Brik Thank you for that information; please add it all as your signature! Your computer is a very similar specification to mine (see my Signature below) and I don't experience this kind of slowdown. What specific effects are you using and does

Photostory

16 answers, most recent on 10/15/2025

RE: I've been using photostory for some time but now have hit bugs.

Bug in Photostory Deluxe 2025? When starting the project, the effects go softly. But after a while, the whole thing stiffens, use of effects goes more and more slowly. Submitted this to an IT man and there is no doubt: there is a bug in this

ACID

3 answers, most recent on 1/1/2026

RE: Missing ExpressFX Reverb DLL in ACID Pro 8.0.12 on Windows 11 Home

@Andrew-Goode Thank you for the additional information. Every little detail helps! First, there is no phone number for Magix Support, sorry! Many years ago there used to be but it has long been discontinued, presumably because it was felt to be not

Music Maker

4 answers, most recent on 10/1/2025

Missing download-links after upgrade paid purchase.

Hi,Anybody having the same experience as I have had? Paid for the 2025 Music Maker Ultimate upgrade and received a copy of the invoice marked as paid. No email with the download links etc. as noted after payment and no response from support the last

Movie Studio

48 answers, most recent on 9/29/2025

RE: Weird issue with using Smart Copy/Smart Render in MEP 2019 Premium

@jak.willis I also subsequently had problems with mts files I created from Shutter Encoder when experimenting. Unfortunately m2ts wasn't available as an option. Anyway it's academic now as you are going to have to re-render your mp4 files to disc

Movie Studio

70 answers, most recent on 9/19/2025

RE: Reasonably affordable graphics card for Magix Movie Edit Pro Plus

@Tusk If you have your monitor plugged into the port of your graphics card and able to see anything at all, I would say you have a working graphics card. In the one experience I had of a graphics card failing it failed completely. Blank screen.

Movie Studio

9 answers, most recent on 8/10/2025

RE: Is MS 2026 really any better?

Hi, Coming from Pinnacle I cannot compare with earlier versions of VDL 26, but my 3 weeks experience with AI TTS are very good (BTW Clipchamp has the same voices/functionality for free). AI coloring and VEGAS stabilizing of an old B/W 1967 8 mm film

Samplitude

30 answers, most recent on 7/10/2025

RE: Samplitude Music Studio X8 - suddenly crashing

@Steven-Wood Ok, it would be good to know if you can get Samplitude to crash with WDM or MME drivers. Maybe also try another ASIO driver. For example, if you install the free demo version of FL Studio it also installs the FL Studio ASIO driver. In

Samplitude

20 answers, most recent on 10/27/2025

BorisFX managing Samplitude family of products now.....

I got the email about my Samplitude products now being managed by BorisFX... I opened an account and saw that my licenses were not there, so I opened a support ticket asking about the product transfers, access, and license code parking..... I had a

Movie Studio

20 answers, most recent on 10/9/2025

Video files not loading

I am using Magix Studio 23. I can open the software and add some photos. When I start adding video files, I can load the first 4 files. After that, I try to load 12 additional files. The loading gets to about 80% and then crashes, closing the

Movie Studio

6 answers, most recent on 4/24/2026

RE: Movie effect settings ??

@browj2 Hi John . . . . From what I recall, you use the Movie Effect Settings Sharpness effect in all your videos . . . . That is correct, the reason is mainly based on experience and observation with creating BD discs, 1920x 1080 m2ts, the image

Off topic

159 answers, most recent 5 hours ago

RE: Magix support has not responded to support tickets for months

My experience is also a turn-off regarding buying from MAGIX. I did support-requests but never got a response or the download-links etc. They were paid with PayPal but I have never had a problem with such payments. The initial upgrade to MUSIC

Video Pro X

13 answers, most recent on 6/19/2025

RE: plugin NewBlue Infinite Looks

None of the plugins that came with the Premium version of Video Pro X 16 are working for me. I doubt I’ll ever be able to use them – so I’ve decided I won’t buy any Magix product again.Based on my experience, not a single Magix product comes without

Xara Designer Pro

4 answers, most recent on 9/7/2025

FlipBook

Hello MagixI am your customer, I have Sound Forge, Vegas, and XARA. Well, I recently started using the FlipBook feature in XARA and I couldn't find a way to create a universal executable, a .exe file, that allows me to send just the FlipBook to

Off topic

159 answers, most recent 5 hours ago

RE: Magix support has not responded to support tickets for months

@PATIENT-X @instrumentality @SP.Hi Stephen, thanks for raising this and for your continued moderation and feedback. I want to clarify how our support setup currently works and address the concern about AI vs. human interaction. We operate two main

Video Pro X

2 answers, most recent on 3/30/2026

RE: [Closed] Vegas 23 VCRUNTIME140_1.dll - can't start

@Komaryt Try this thread on the VEGAS forum https://www.vegascreativesoftware.info/us/forum/warning-ms-visual-c-14-50-v145-kill-vegas-download-the-fix--150332/ But be quick as the Vegas forum is moving in a few days to a new home. yeah :D I saw

SOUND FORGE

38 answers, most recent on 9/16/2025

RE: MP3 conversion glitches

@Paul-Fegan In our experience it's not a good idea to edit MP3 files. They are already lossy compressed, this means they are missing data compared to the original WAV files, and they are read out in frames of data instead of individual samples,

Samplitude

No answers, created on 6/11/2025

Objects randomly froze, couldn’t mute, undo or change anything

Last night working with Samplitude, I noticed that the sound suddenly changed. It became clear that the recorded object suddenly had a duplicate over itself. Thus, the phasing was off. I discovered that when I tried to turn off the effects, they

Video Pro X

6 answers, most recent on 6/11/2025

365 upgrade not working

I have Video Pro X16 (v22) 365. I get a screen that says I have a new version avialable , X17 (v23). When I click "on update" now it downloads the software , closes the X16 software and then does nothing. When I try to download the product from the

Other products

3 answers, most recent on 7/13/2025

Prodad Hide v2 - I can't stop the auto play.

I recently purchased the Video Studio bundle that came with ProDad Hide v2 (external app, not plugin). The issue I am experiencing with it is when I start a new project and open a video clip onto the track and then soon after I highlight the object