Search the MAGIX Community for tutorials, questions and solutions as well as for forum members

Hi John and SP, I resorted to a very strongly worded complaint / appeal to the Sales Department of Magix (shop@magix.net) and they responded in a couple of hours having "we increased the amount of machines which can activate the software from 3 to 5

Photostory

16 answers, most recent on 10/15/2025

RE: I've been using photostory for some time but now have hit bugs.

@Carl-Brik Thank you for that information; please add it all as your signature! Your computer is a very similar specification to mine (see my Signature below) and I don't experience this kind of slowdown. What specific effects are you using and does

Movie Studio

No answers, created on 7/8/2025

External audio recording corrupt or ???

Hi All, I got Magix Movie Studio 2025 Suit. Once I done with editing (Video + video sound, External background music, Titles and Credits, like to add extra narration by external mike. Once I press the red dot the program froze, shutdown and

Off topic

2 answers, most recent on 12/21/2025

RE: [Closed] Transfer my account Selling: SF Pro 18, Acid pro 11, and Vegas Pro 22

@RHRead Hi While the EULA's for the software allows such sale/transfer, after notifying Magix of the intent to resell the product and de-activation of the products from your Magix account, Community rule no. 5 ie. ... Use of the community

SOUND FORGE

4 answers, most recent on 3/24/2026

RE: Goodbye Sound Forge

Just please do not ask me to uninstall previous versions, or anything like that. Everything there was to uninstall - has been uninstalled, everything that failed uninstall - has been deleted or cleaned up from the registry, yet the problem still

Movie Studio

47 answers, most recent on 8/24/2025

RE: "Takes" functionality

Hi Can-Dive, Confirmed and tested: Conclusion: In the first project (in which the take was created) its not possible to trim the take and move the new size to the timeline. In a brand new project however it will move the trimmed take as a .PRV in

SOUND FORGE

2 answers, most recent on 9/2/2025

RE: install Problem

@Victor-HUGO7807 Can you upload a screenshot of the install program you downloaded and ran? Usually, Windows puts newly installed program visibly into the Start menu that opens after you click on the Windows button in the Windows task bar. Sound

Movie Studio

48 answers, most recent on 9/29/2025

RE: Weird issue with using Smart Copy/Smart Render in MEP 2019 Premium

@johnebaker In which case use these files in your project and let MEP do the one conversion necessary, any 'losses' are likely to be undetectable to the human eye as you are not upscaling the resolution. Yes, but I thought that any kind of

Movie Studio

47 answers, most recent on 8/24/2025

[Solved] "Takes" functionality

Hi, I am a new user of VDL26 and I am trying to get through the learning curb, coming from pinnacle26. My two questions: I extracted 10 pieces of video from different much longer tapes using “save objects as takes”, so far so good, I found them all

Music Maker

10 answers, most recent on 3/22/2026

RE: I need to get a refund processed but Magix support keeps bouncing it

@peter1968 I read a comment on Reddit some weeks ago from a former support staff member who worked for 10 years at Magix. In December they get like 80% of their yearly support request volume, because all kinds of users want to finish their yearly

Movie Studio

70 answers, most recent on 9/19/2025

RE: Reasonably affordable graphics card for Magix Movie Edit Pro Plus

@CubeAce residual AMD left overs, you can see them in the list in the processes tab. I asked the tech at that PC build store if those might be left over drivers or whatever from the old GPU & if they might interfere with the functioning of the

Other products

4 answers, most recent on 12/20/2025

RE: Strange error message with Photo Manager Deluxe

@Linda-Lawson I'm considering dumping OneDrive but as I get 1TB+ of 'free' storage with Microsoft 365 it's kind of handy. :) Understood, BUT if that "free storage" is actually creating problems for the user one has to ask, is it really worth it?? I

Movie Studio

9 answers, most recent on 8/10/2025

RE: Is MS 2026 really any better?

Hi, Coming from Pinnacle I cannot compare with earlier versions of VDL 26, but my 3 weeks experience with AI TTS are very good (BTW Clipchamp has the same voices/functionality for free). AI coloring and VEGAS stabilizing of an old B/W 1967 8 mm film

Movie Studio

20 answers, most recent on 10/9/2025

RE: Video files not loading

Hi John, I have listed info on the computer, CPU and Graphics card. Desktop H2EN00V, Inspiron 3881, BIOS 1.31.1 (tupe - UEFI) Processor Intel (R) Core (TM) i5-10400 CPU @ 2.9GHz Memory 16348 RAM Page file 7818 mb used, 9321 mb available DirectX

Movie Studio

22 answers, most recent on 8/13/2025

Support and TICKETS

Can anyone tell me why I get no response from support when I issue a TICKET. I have sent them a number of tickets and emails over the past month regarding an activation problem with MAGIX Video Deluxe 2026 Premium and the add ons you get with the

Music Maker

10 answers, most recent on 3/22/2026

RE: I need to get a refund processed but Magix support keeps bouncing it

@peter1968 I read a comment on Reddit some weeks ago from a former support staff member who worked for 10 years at Magix. In December they get like 80% of their yearly support request volume, because all kinds of users want to finish their yearly

Movie Studio

8 answers, most recent on 2/5/2026

Repeated glitch in burned disc

I have been using Movie Studio 2025 Platinum on my windows 11 computer. I have tried several times to burn a movie of mp4 files from a vacation to a DVD. The edited movie plays normally using the software itself but even though the program says

Other products

4 answers, most recent on 12/20/2025

RE: Strange error message with Photo Manager Deluxe

Hi John Many thanks for the response. Yes, I do use OneDrive but I have it set that all files in the images folders are also stored locally so it shouldn't really be grabbing them from the cloud. I've opened photos outside of OneDrive and they

SOUND FORGE

5 answers, most recent on 2/12/2026

RE: Version 14 Missing VST Plug in Rack Missing inter alia

Sorry did not realize it but your statement about profile is the problem I have. My old profile email address is not longer valid. I also saw that another email that I used in 2021 was chnaged by the ISP from .com to .net. So any emails to thatb

Movie Studio

26 answers, most recent on 8/24/2025

RE: MAGIX Video deluxe 2026 Premium MPEG_4 Activation problems

Hi Everyone, Thank You all so much for all your help and support with the problem I had with Magix Movie Studio activating the MPEG 4. I Have finally been able to Activate and all is well. I have been without the program for six weeks trying to

Movie Studio

12 answers, most recent on 5/1/2026

RE: Have downloaded Magix video de luxe 2026

Thanks Jeff, John Baker, and Emmrcs for your help. Very kind of you all to help. I only upgraded to the Pro x17 version as I was told I couldn't get help for my beloved Magix Video plus 2026 version. After trying to download the pro x17 I found that

Video Pro X

2 answers, most recent on 4/19/2026

Movie look suggestion: VHS

I would like to suggest a new Movie Look template for MAGIX. Currently, there are several Movie Looks available, such as the 16mm film look. It would be great to also have a VHS-style Movie Look added to the collection. This kind of effect is quite

SOUND FORGE

15 answers, most recent on 9/20/2025

RE: "Congested" Stereo Recording Repairable by Sound Forge?

Still it would be wonderful if Samplitude developers would surpass what Izotope has done to undo the damage of overcompressed recordings.

SOUND FORGE

2 answers, most recent on 12/2/2025

RE: Multiple Instances of Sound Forge 18 from VEGAS Pro 22

@Shinichi-Kishimoto1124 Welcome to the Magix user to user forums, NOT Magix Support. So, please be aware there are NO Magix staff present here and you will not receive any sort of "official" response to your question, sorry. I would normally suggest