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@Giulio-Dent Hi For Magix Video Pro X - login in to your account at https://www.magix.com, icon is top right of the Home page, using the email address and password you used to register the software, under My products you will see your serial number

Music Maker

3 answers, most recent on 8/11/2025

RE: [Solved] Activation Key Registered But Not Registered

@Squeego Music Maker had Free Edition from version 2018 up until version 2024. The 80s, EDM and Hip Hop versions were technically the Free Edition plus some genre specific audio loops. So, your option is now to install Music Maker 2024 Free Edition

Movie Studio

One answer, on 2/22/2026

RE: [Closed] I need my serial number!

@Yusuf-AlSanad Go to your Magix account https://www.magix.com/us/support/my-service-center/. Hopefully under My products you will find your MSP13 and its serial number. There were two releases of MSP13 - the original Sony Creative Software one and a

ACID

4 answers, most recent on 5/19/2026

RE: Acid Pro 7.0

@Shakirtheartist Go to Magix.com and log in with your old Sony e-mail address and password. You find all registered products in your customer account under 'My Products'.

Xara Designer Pro

2 answers, most recent on 1/5/2026

RE: [Solved] Text and photos not appearing on the preview

@Ed-Watkinson HI Magix no longer retail, or support Xara products, this returned to Xara in May 2024. I would suggest you post your question in the Xara Community forum for Designer Pro John EBForum Moderator

Movie Studio

29 answers, most recent on 5/21/2026

RE: Fonts not displaying; can't use certain style fonts

I have same problem with Magix Video Pro X16 and Video Deluxe 16 Plus.Im trying use this font "Yanone Kaffeesatz" from Google Fonts: https://fonts.google.com/specimen/Yanone+KaffeesatzWhen I click Check mark the font changes to Arial...The font

Movie Studio

3 answers, most recent on 9/24/2025

RE: Serial Number

@William-Perry Go to your Magix account https://www.magix.com/us/support/my-service-center/ and look under My Products. If you had it installed previously you should find your MS2024 Platinum and its Registration Code (serial number).

SOUND FORGE

One answer, on 5/8/2026

RE: SF 18 - Plug in chainer weirdness

Hi @Colin-Taber, I do not have those particular plug-ins to test. Do other plug-ins and plug-in formats exhibit similar behavior. Unfortunately, Sound Forge has always had issues with Waves plug-ins.You may want to try the BorisFX trial version of

SOUND FORGE

3 answers, most recent on 1/5/2026

RE: [Solved] SOUND FORGE Audio Studio 15 Steam Edition - Ozone 9 Plugins

As I recall Ozone Elements was only included with Sound Forge Pro 15, but I am not sure about the bungle or the Steam version. Sound Forge Audio Studio 17 is currently on sale directly from Magix which now includes Ozone Elements (11) as well as

Web Designer

One answer, on 3/5/2026

RE: Trying to make printable order form

@gary-tayman Hi . . . . Web Designer + 25 . . . I asked Support, . . . Did you ask Xara or Magix Support? if Magix then you would not get a reply, they stopped retailing/supporting Xara products early 2024. Xara have their own support here, and

Off topic

162 answers, most recent one hour ago

RE: Magix support has not responded to support tickets for months

So Magix doesn't get any money for their product that Walmart sold? On Walmart it says sold by MAGIX, check it out.

Music Maker

15 answers, most recent on 4/7/2026

RE: installation failed

@gimigitara That's because you registered the Free Edition of Music Maker 2023 and 2024 (version 31 and 32). They don't have serial numbers. Only Premium and Plus Editions have serial numbers. You can download the latest version of Music Maker 2024

SOUND FORGE

2 answers, most recent on 5/5/2026

RE: Error code -14

@Rera53 Here you can check if the serial number actually applies to Sound Forge Pro 18: https://www.magix.com/int/support/my-service-center/product-downloads/ If not, then you can find the correct serial number in your customer account. When did you

Movie Studio

8 answers, most recent on 4/10/2026

RE: -14 error

@lighthope Enter your serial number here, the website will give you the correct program it should work with: https://www.magix.com/int/support/my-service-center/product-downloads/

SOUND FORGE

One answer, on 1/15/2026

RE: HELP! i got charged for audio studio 17 upgrade but never got license

@erik-vargas Support is not very responsive. Try contacting the parent company of Magix at office@rmep.li or office@rmep.com

Off topic

162 answers, most recent one hour ago

RE: Magix support has not responded to support tickets for months

@Michael-McNeil Be aware, we are all users just like you and not support staff. Voucher codes must be entered here, in case you didn't try this already: https://www.magix.com/redeem

Rescue Your Videotapes!

One answer, on 1/30/2026

RE: USB Videowandler 2 – video jumps back and forth on Windows 11

@viller Make sure that USB selective suspend is disabled in your Windows Energy settings. Magix released updated drivers for Windows 10 a few years ago, but I don't know if they also work with Windows 11. The links are here: Video Converter Premium

Music Maker

10 answers, most recent on 3/22/2026

RE: I need to get a refund processed but Magix support keeps bouncing it

@peter1968 I suggest you contact infoservice@magix.net or shop@magix.net and if this doesn't help contact the parent company at office@rmep.li or office@rmep.com.

Video Pro X

15 answers, most recent on 2/23/2026

RE: What is the difference between Magix Vegas Pro and Magix Video Editing

For Magix Vegas Pro same procedure however login https://www.vegascreativesoftware.com There's no need to do this as your Magix account should under 'My products" show all your products, both Magix and Vegas. At least mine does and I've just checked.

SOUND FORGE

8 answers, most recent on 1/20/2026

RE: Sound Forge 365 activating and registering

Also, the MAGIX Service Center website - https://www.magix.com/de/support/mein-service-center/ - is in German, which I don't understand. (Very frustrated to not be able to use a program I have purchased!)

Movie Studio

2 answers, most recent on 4/11/2026

RE: [Closed] re-registration with MAGIX

@Kono In the meantime (very recently) Magix sold the Vegas line to BorisFX. I suggest you try the Boris Vegas forum here: https://forum.borisfx.com/

Off topic

8 answers, most recent on 10/17/2025

RE: serial number at purchase

@Dav-Ciz Go to your Magix account https://www.magix.com/us/support/my-service-center/ Under My Products look for your Sound Forge18 where you should find the serial number (activation number).

ACID

4 answers, most recent on 12/10/2025

RE: ACID Pro Bundle with Melodyne

@Paul-Young3484 The product will be listed in the Celemony customer account because it isn't a Magix product. Of course, you first need a serial number of Melodyne to begin with, before you can register it. I would recommend you contact the parent

Web Designer

One answer, on 3/20/2026

RE: Magix Web designer Premium Upgrade

@Ria-Werven This software is no longer published by Magix. You need to subscribe at Xara.com to get the newest version. They have a 30% off discount code on their website for Magix customers if you subscribe to Xara Web Designer 2026. That's all.