Search the MAGIX Community for tutorials, questions and solutions as well as for forum members

I bougth the MAGIX software "Reque your video's" in February, paid the order, received an Invoice with status PAID. And since then nothing received. Tried many many times to get into contact with support, Sales, Vegas, but every time I get an answer

ACID

5 answers, most recent on 6/15/2025

RE: [Solved] Error x8004e204 (Izotope Neutron 4)

So... I found a work around... (I also own SOUDFORGE, which uses also the same VST scan software - Neutron still worked fine in SOUNDFORGE - I did a switcheroo of the 4 little software scanner (changed the names) and... IT WORKED !) So the problem

Movie Studio

9 answers, most recent on 5/28/2026

Split video in to separete frames

How i split the video in to separate frames on time line? (MAGIX Movie Edit Pro)

Video Pro X

4 answers, most recent on 5/28/2026

[Solved] Video Pro X17 stuck at "Initializing movie"

Hello, I have a problem with Video Pro X17. I live in France so my windows 11 is in french, however I installed Video Pro X17 in "International English" (Do not know if this makes a difference). If I modify the windows layout, in my case I just

Movie Studio

13 answers, most recent on 3/21/2026

MAGIX Video deluxe 2026 Premium - time line list

can anyone simplify this i take video from my 4k video camera and also my 4k phone i then mix and match to make my holiday movie on timeline i was working on the time line and i noticed for some reason had a dump of clips twice so i visually removed

Movie Studio

3 answers, most recent on 6/24/2025

RE: [Solved] Audio noise

@Brian-Lee Hi and welcome to the user to user forums. Assuming your problem is not being made by clipping the signal, try going into the program settings and increase the audio buffers by two and see if things improve. If they improve but only

ACID

7 answers, most recent on 4/1/2026

RE: remotely support me sort out acid 11 issues

Thanks SandyRaw. I appreciate you taking the time to let me know that potentially amazing news! I'll look out for the update! Mike i agree acid's workflow is so user friendly and ideal for the live application im currently using it for. I don't have

SOUND FORGE

2 answers, most recent on 12/2/2025

[Solved] Multiple Instances of Sound Forge 18 from VEGAS Pro 22

Dear MAGIX Support Team, I would like to report a compatibility issue between VEGAS Pro 22 and Sound Forge Pro 18. 【Issue Description】When Sound Forge Pro 18 is launched as an external audio editor from VEGAS Pro 22, a new Sound Forge process is

Web Designer

8 answers, most recent on 12/9/2025

RE: [Closed] login not recognised

Apologies for wasting everyone's time. I had an epiphany moment this morning and looked on Google Password Manager. This showed the actual email address I used at the time. In mitigation, I have changed ISP's since then. Anyway, all's working now

Movie Studio

One answer, on 5/3/2026

[Closed] Time in seconds

I have Win11 and Movie Studio 15 and I wanted to know how I can see how long my video is on the TimeLine? I know I can have the TimeLine Display the time in seconds. So I have the marker go to the end but I still would not know exactly. Is there a

Movie Studio

3 answers, most recent on 9/5/2025

RE: [Solved] HEVC causing Magix to crash when exporting - ucrtbase.dll error

@BrenyC Hi . . . . 'UCRTBASE.DLL error' . . . . This could be a display driver issue, last time we saw this issue it was with an Intel integrated GPU, are the graphics drivers for the Intel UHD 770, and, if you have a discrete graphics card, eg

ACID

6 answers, most recent on 3/26/2026

RE: Acid Pro 10 metronome volume

@FetusK Hi Please do not post multiple times on the same topic, 2 later posts have been hidden. This is a user to user forum not Magix Support. A response time to a post or comment will depend on a user who has experience of any issue you are having

Other products

30 answers, most recent on 1/16/2026

RE: Topo maps broken in latest TRAVEL MAPS update

@Theuns-Serfontein Hi Theuns, I downloaded and opened your png file in Travel Maps and quickly added 20 locations. No problems encountered. If you want to get together on Google Meet, send me a PM with the code. I'm in Eastern Canada (Quebec), so

Movie Studio

16 answers, most recent on 4/26/2026

RE: GL Transitions ?

@Reyfox Hi, Is the Pixelan plugin for Vegas really OFX? Or does applying the transition just apply the default transition and to change it, you have to open the Pixelan interface as in the Magix nle's? I never tried them in Vegas. Pixelan made

Music Maker

One answer, on 2/1/2026

How to make this sound disappear?

I have MMM 2026 Premium and this "whooshing-wave" sound keeps coming back to haunt me from time to time. Does anyone know what is the deal here and how to remove it for good?

SOUND FORGE

6 answers, most recent on 7/10/2025

[Solved] Music and vocals using Sound Forge Audio Studio?

Hello. I write this topic to clarify my recent purchase. In detail, yesterday I bought the Sound Forge Audio Studio 17. I want to ask you if this program is suitable for music home studio projects. For example, karaoke adds vocals to a mixdown track

Off topic

162 answers, most recent 2 hours ago

RE: Magix support has not responded to support tickets for months

I bougth the MAGIX software "Reque your video's" in February, paid the order, received an Invoice with status PAID. And since then nothing received. Tried many many times to get into contact with support, Sales, Vegas, but every time I get an answer

Music Maker

3 answers, most recent on 8/11/2025

RE: [Solved] Activation Key Registered But Not Registered

@Squeego Music Maker had Free Edition from version 2018 up until version 2024. The 80s, EDM and Hip Hop versions were technically the Free Edition plus some genre specific audio loops. So, your option is now to install Music Maker 2024 Free Edition

Movie Studio

2 answers, most recent on 11/29/2025

RE: Download from Cloud Import Fails

Thanks, John. Yes, the files do end up in a similar folder for me, just intermittently. My current workaround is to close the program and restart it each time I want to download a stock media file. It works perfect the first time on a fresh start,

MAGIX

10 answers, most recent on 3/30/2026

RE: Service Status: Loops Unlimited #Solved

Unfortunately this issue is still not fixed as of 12:12am Eastern Standard Time. US. Still the same issue with Loops Unlimited not working.

SOUND FORGE

3 answers, most recent on 1/20/2026

[Solved] Clicks and pops playing audio and audio exported in Sound Forge 17

Hello Im using SF17 importing mp3 (the audio is clean of clicks and gaps). When I play imported audio, I hear clicks, skips, and interruptions aleatories in the sound. If I export the audio it contains cliks and skips. I use a Fireface 800 128

ACID

3 answers, most recent on 8/30/2025

RE: [Solved] Acid Music Studio 10 - Cannot Register on New PC

I tried registering again and noticed this time that the window said I had 26 days, so it's definitely counting down from 30 days. I did some more reading here in the forum and found that I could go to my Magix account and download a copy of the

Movie Studio

6 answers, most recent on 2/7/2026

RE: [Solved] Background app from Magix

@me_again Hi Andy, A long time ago, MEP used the Firebird SQL Server (FABS) to connect to the database created using PhotoManager and MP3 Deluxe, I believe. If you added files to the database and categorized anything, they would show up in MEP under