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  • Music Maker
    7 answers, most recent on 9/28/2025
    RE: MM2026 34.0.0.6 VST instruments causing severe audio problems
    @Leonard-Pennock It may or may not be worth mentioning when checking "My Products", it says I registered Musicmaker (29) on 3/1/2023. There is no product key or download link at this location, but there is for the other products I have. Music Maker
  • SOUND FORGE
    No answers, created on 12/15/2025
    Plugins shows a same generic control panel instead of a dedicated GUI
    a new SF18 pro suite, built 21 installation.Windows 11, 32GB Ram.SF built in effects works perfectly.All other plugin effects are detected and listed correctly.The problem:When open any plugin effect, I get a generic single slide plugin window
  • Music Maker
    One answer, on 9/19/2025
    RE: ''Únlimited Loops and Samples'' subscription (Update Payment Info)
    @Bruce-Rogee Welcome to the Magix user to user forums. Because no-one who posts here has access to any Magix account information, other than their own, I think you will need to email infoservice@magix.net and request their help in resolving this
  • SOUND FORGE
    6 answers, most recent on 8/5/2025
    RE: Having Problems With Sound Forge 17 Crashing Or Otherwise Not Working?
    Thanks for the tip SP. I went into the registry and deleted the Magix Low Latency 2016 ASIO key and rebooted. I removed the command to run in compatibility mode and my crashing problem immediately returned. Turned the run in compatibility mode
  • Off topic
    5 answers, most recent on 10/28/2025
    RE: Education Purchase - Still waiting!@!#
    @MBeatz Magix GMBH has been recently undergoing major restructuring of products and personnel, though that is no excuse for what you are experiencing. Did you receive any response to your Support Ticket? This is normally in the form of an initial
  • Movie Studio
    26 answers, most recent on 6/8/2026
    RE: Message: Could not find a part of the program. Please install again.
    Hi sorry for long delay - just back from travels. I updated my signature. I have two systems, a desktop and a laptop. Both VPX16 and Studio fail on my desktop with the same message. Studio 2026 fails on laptop but VPX16 runs fine on it - both same
  • Off topic
    163 answers, most recent on 6/12/2026
    RE: Magix support has not responded to support tickets for months
    So Magix doesn't get any money for their product that Walmart sold? On Walmart it says sold by MAGIX, check it out.
  • SOUND FORGE
    8 answers, most recent on 2/25/2026
    RE: Sound Forge Audio Studio works incorrect with VST3 plugins
    @tolkachovaa We had some success by installing the free trial version of Music Maker 2026 and copying and pasting the
  • Music Maker
    One answer, on 4/7/2026
    RE: App Crashes when FX are Used on Vocals
    @producer2000 In case there are cache problems you could reset the program settings under the File > Settings menu. Other things you could try: - restart your computer via the Restart option and not the Shut down option - check Windows for errors
  • Other products
    2 answers, most recent on 11/30/2025
    Installation Magix Audio Cleanic 16 deluxe
    I've a problem to install Magix AUdioCleanix 16 deluxe on a new desktop with Windows 11. At the end of the install process, the product refuses to work, telling me I've yet been registrated. It is true, Magix was installed previously on 3 other
  • Movie Studio
    5 answers, most recent on 2/23/2026
    RE: Incorrect frame rate on AVI output, incorrect display of frame
    @clement5 The reason for the comparison is that the YUV default output results in wrong output, and only the uncompressed AVI or other formats are correct. Then why use it? There are plenty of other lossless compressed formats you can use. This
  • Movie Studio
    3 answers, most recent on 9/5/2025
    RE: HEVC causing Magix to crash when exporting - ucrtbase.dll error
    @BrenyC As you have discovered, urctbase.dll is a core Windows file. Searching for suggestions for how to correct the problem led to various web pages offering possible solutions but most seem to suggest that running system file checker is a good
  • Off topic
    163 answers, most recent on 6/12/2026
    RE: Magix support has not responded to support tickets for months
    My experience is also a turn-off regarding buying from MAGIX.  I did support-requests but never got a response or the download-links etc.  They were paid with PayPal but I have never had a problem with such payments.  The initial upgrade to MUSIC
  • Movie Studio
    32 answers, most recent on 4/2/2026
    RE: Export quality from RTX Ti3060 far inferior to UHD770
    @me_again @AAProds @johnebaker @vdl-user-v19 I'm not sure if my contribution is relevant or not as I'm still using MMS 2024 and VPX 14 but I'm not having any quality issues with hardware encoding at 4K or HD at any frame rate from 60 down to 25fps
  • SOUND FORGE
    5 answers, most recent on 2/12/2026
    RE: Version 14 Missing VST Plug in Rack Missing inter alia
    Sorry did not realize it but your statement about profile is the problem I have. My old profile email address is not longer valid. I also saw that another email that I used in 2021 was chnaged by the ISP from .com to .net. So any emails to thatb
  • Movie Studio
    195 answers, most recent on 2/12/2026
    RE: Any problems to expect if upgrading CPU/MB/ and operating system?
    @Gr8fuldan Your access to these forums has been approved but your first post here has been permanently hidden since you are asking for help with a problem with Samplitude Pro and this thread is about Movie Studio. Please do not hijack another user's
  • SOUND FORGE
    4 answers, most recent on 3/18/2026
    Random Clicks/Pops and Audio Corruption in Sound Forge Pro 18
    I am writing to report a persistent and critical technical issue with Sound Forge Pro 18 that is affecting five (5) different studio setups under my management, all running licensed versions of the software. The Setup: CPU: Intel Core i7-12700 (12th
  • Music Maker
    16 answers, most recent on 4/5/2026
    Unlimited loops
    I have a big problem. I used MusicMaker and Loops Unlimited for a year. Then the soundpools stopped loading automatically, and I bought an upgrade for €99.99. I received coupon codes by email — the program upgrade, a coupon for a soundpool, iZotope,
  • Movie Studio
    16 answers, most recent on 8/20/2025
    Unable to install proDAD VitaScene V5 PRO in Video Deluxe 2026 Premium
    Having installed Video Deluxe 2026 Premium, I click on 'Help' > 'Activate Content Packs...' to install proDAD VitaScene V5 PRO and then insert my coupon code. I then get a message that my coupon code has already been redeemed. If this is true,
  • Video Pro X
    9 answers, most recent on 12/10/2025
    RE: I burn a disc , but it only burns 24 of 37 minutes each time. Unsure a
    @JIM-MAXIM We need rather more detail about the disc if we are to have any chance of helping you, I think. First, what type of disc? I'm guessing you want to create a DVD containing the exported video of a project from VPX. Is that correct? (Which
  • Movie Studio
    9 answers, most recent on 8/14/2025
    RE: MAGIX Video deluxe 2026 Premium: old serial number NewBlue remains
    Hello, how are you? I'm glad you were able to fix your problem. I have purchased version 2026 and what there is no way for it to work is: proDAD VitaScene V5 PRO included in my version. Reading your comment, I thought I might have an older version
  • Movie Studio
    48 answers, most recent on 9/29/2025
    RE: Weird issue with using Smart Copy/Smart Render in MEP 2019 Premium
    Did you download the video as 720p? If so how was the video upscaled/converted to 1920x1080 and was this conversion to Progressive (p) or Interlaced (i)? No, I downloaded them as 1080p. I downloaded them from YouTube. I'm assuming the uploader did
  • Movie Studio
    46 answers, most recent on 1/28/2026
    RE: BEWARE Latest Nvidia GTX 591.44 Drivers
    You can take any video (progressive), export it in Video deluxe 2026 .316 with Nvidia driver 591.74 as MPEG-4 H.264 with Nvidia hardware acceleration, and—as far as I have tested several times—you will get a jerky result.It's less noticeable with
  • Movie Studio
    22 answers, most recent on 8/13/2025
    RE: Support and TICKETS
    @emmrecs, @CubeAce Hi Jeff, Ray, I'm still working satisfactorily with the NVIDIA GeForce GTX 1660Ti. I updated the drivers for it again today. I can still edit 4K files reasonably well. See my signature for my PC configuration. I can also tell you
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