• Movie Studio

  3 answers, most recent on 5/15/2026

  RE: Magix Hub Speech services
  Many thanks for pointers i have just installed voicebox on my PC if thats all that people complain about in my productions i need to please my audience 😜 thanks again   Brian
• Other products

  One answer, on 5/17/2026

  [Closed] Crashing Vegas 20.0
  Each time I open Vegas 20.0 on my Win11 PC it crashes. I've tried all the things ChatGPT suggested - disabling the plyugin folder, fresh installs, trying to start Vegas in safe mode, etc... but nothing. The crash report says ntdll.dll is at fault,
• Movie Studio

  22 answers, most recent on 10/11/2025

  RE: Serial Number Problem with Video Deluxe2026 Trial
  Hello again John EB - I understand your comment this p.m, thanks for that. I couldn't fit hardware myself but we have one local firm (one man band) here that would be capable. I've noted your recommendation. In error, I used 1920 x 1080 camera
• SOUND FORGE

  2 answers, most recent on 10/24/2025

  Plug-ins not working
  Every time I try to load a plug-in I get an error message saying "Plugin does not support required connection." I have tried changing my audio driver settings in preferences and haven't had any luck. However, I did try a stereo flac file and the
• Audio Cleaning Lab

  11 answers, most recent on 2/24/2026

  Need 2 files from Audio Cleaning Lab 10 cd distribution
  I have replaced a flaky computer and I wish to move Audio Cleaning Lab 10 to the new PC, but the CD distribution is missing 2 files in the system folder. I considered upgrading to the latest Sound Forge 18 version, but it is missing at least 2
• Off topic

  13 answers, most recent on 2/27/2026

  RE: Payment not received email
  @riley-colwell Hi, I doubt that you received such an email from Magix. I have never heard of Magix threatening anyone with legal action. They can simply disable your software by blocking the activation code. It is probably a scammer. I recently got
• Audio Cleaning Lab

  11 answers, most recent on 2/24/2026

  RE: Need 2 files from Audio Cleaning Lab 10 cd distribution
  I started with ACL 3, then 10, then 15 and bought Sony Noise Reduction 2.0 through Magix. Sony Noise reduction has the best click and scratch remover, but the ACL version is probably second best. I sampled many programs and used their demos on the
• Off topic

  40 answers, most recent on 1/26/2026

  RE: [Closed] Does Magix have customer support?
  Greetings, To whom it concerns. I have tried to place an order via PayPal. Each time I was met with an error and to try again. Apparently I was charged 3 times via PayPal. I have reached out to the support email regarding this. No reply. I wanted 1
• ACID

  No answers, created on 11/25/2025

  Mix down file size - Acid Music 9.0 compared to Acid Music 11.0
  Hi, I have upgraded from Acid Music 9.0 to 11.0. I have noticed that when I mix down my tracks to stereo (using Render As), the file I get has more gigabytes than the mix down from Acid Music 9.0. I usually mix down to mp3. Still the disparity is
• Movie Studio

  2 answers, most recent on 11/7/2025

  Text To Speak
  Hi I purchased the Magix Video Deluxe 2026 Ultimate only yesterday (I thought it was time for an upgrade) only to find that some of the features are only available through a subscription service, this was never mentioned in the dozens of emails I
• SOUND FORGE

  8 answers, most recent on 2/25/2026

  RE: Sound Forge Audio Studio works incorrect with VST3 plugins
  Thank you! I will be able to recognize the lost plugins, but I will face the same mistakes in the work of plugins - that’s what it is...
• Off topic

  4 answers, most recent on 10/29/2025

  RE: Tired of all the sales/upgrade emails from Magix
  Greetings Jeff, I rarely receive emails from Magix, though I do see quite regular "pop-ups" advertising their products It's the opposite for me (UK). I receive loads of sales based emails from Magix but I've not seen a pop-up for a long time. I
• Music Maker

  One answer, on 6/16/2026

  Upgraded from 2024 to20026
  Hi there you are advertising an upgrade to magic music maker 20026 but you are only giving the price in American dollars ,how do I pay in UK pounds,I would like to take up this offer so can you help me out
• Samplitude

  7 answers, most recent on 3/31/2026

  RE: CC control of VST within Samplitude Pro X7
  @terra3 That plug-in actually has two methods of 'easy learn' and neither I could get to work within Samplitude I'm not exactly sure what you mean. Please provide screenshots. I'm talking about this here:
• Movie Studio

  12 answers, most recent on 4/9/2026

  RE: How to stop Magix trying to force me to install Travel Maps everytime?
  @Apollo89x No... "Travel Maps" is just an annoying spammy gimmick, which 99.999% of video editors have absolutely no use for! Lol No, it is not a spammy gimmick. You obviously have no clue about what it does or how to use it. I use it with most of
• Off topic

  163 answers, most recent on 6/12/2026

  RE: Magix support has not responded to support tickets for months
  To follow up on my request for help from Magix. I have had three emails from Magix which I believe are mostly BOT generated and although they were relevant the advice has not resolved my issue. The latest message said "If you still have the case not
• Off topic

  163 answers, most recent on 6/12/2026

  RE: Magix support has not responded to support tickets for months
  My experience is also a turn-off regarding buying from MAGIX.  I did support-requests but never got a response or the download-links etc.  They were paid with PayPal but I have never had a problem with such payments.  The initial upgrade to MUSIC
• Movie Studio

  26 answers, most recent on 6/8/2026

  RE: Message: Could not find a part of the program. Please install again.
  Hi @johnebaker I upgraded to VPX17 trial, as just easier and you are right - it starts without the error message and works just fine. What is REALLY strange is that after I installed the trial, my Movie Studio 2025 is now working without the error...
• SOUND FORGE

  8 answers, most recent on 2/25/2026

  Sound Forge Audio Studio works incorrect with VST3 plugins
  I updated my Sound Forge Audio Studio 14 to version 17 yesterday. I did this because version 14 was not working correctly with 45 out of 170 of my VST3 plugins. For example:- Melda Dynamic EQ: the processed file is 40 ms longer than the original;-
• Music Maker

  8 answers, most recent on 12/30/2025

  Soundpool problem
  I haven't been able to use Soundpool for almost two months. I bought MM 2026 for 99 euros on this sale. I've been writing to Magix for two months and it always works for me, but I can't reach a real person to solve my problem. After installing MM
• Off topic

  163 answers, most recent on 6/12/2026

  RE: Magix support has not responded to support tickets for months
  @browj2 A week later, I followed up by replying to the email, indicating the problem still had not be resolved. I'll keep following up this way to keep the ticket open and report back if, and when I get a reply from HI (human intelligence). Be
• Music Maker

  16 answers, most recent on 4/5/2026

  RE: Unlimited loops
  I can’t activate it! They tell me: “The coupon is invalid, please enter the correct number from the email.” But I’m not typing it manually, so there’s no chance of a mistake — I’m copying it directly from the email!And I cleared the cache as well!
• Movie Studio

  16 answers, most recent on 12/23/2025

  RE: No video only sound
  @emmrecs I agree with the experts Jeff, I have to as it's all gobbledygook to me. Snapdragon? I never even understood the Pentium 75 I started out with many moons ago. On very rare occasions when I've had a problem AVI, closing the Magix AVI Import
• ACID

  2 answers, most recent on 1/4/2026

  Where can I get samples?
  I recently purchased ACID Music Studio 11, and tried out the Beatmapper as well as the stock "Download Instruments and Loop Collections" option. Are there any other reliable places where I can get different samples to use along with it?