• Movie Studio

  7 answers, most recent on 9/29/2025

  RE: in Movie studio 2025, how can I combine audio tracks from wmv
  @jeremy-smith Why do you want to "combine" those audio tracks?? Simply to save space on the workscreen? It seems from the images of the waveforms that they are, indeed, three different audio streams. In which case, perhaps the "simplest" method is
• Movie Studio

  48 answers, most recent on 9/29/2025

  RE: Weird issue with using Smart Copy/Smart Render in MEP 2019 Premium
  @jak.willis I did a couple of test runs. I burnt a BD ISO. I then took the m2ts from that ISO and put it in a new Magix project. I then burnt that to BD ISO. The Smart Copy box was available, so I ticked. That then made the Smart render box become
• Photostory

  4 answers, most recent on 12/12/2025

  RE: Inserting image
  @Tom-Borg Hi, Version 25 is PhotoStory 2026. The tip while dragging 'Press Ctrl for further insert/replace options' is a new feature in 2026. However, I don't see it in Storyboard mode, only timeline. In Storyboard mode, dragging opens up a space
• Video Pro X

  3 answers, most recent on 11/8/2025

  VPX17 Dragging video clip from timeline to Project Temp Folder
  Hi, VPX17 23.0.1.269 New wrinkle in VPX17. Drag a video clip, trimmed or untrimmed, from the Timeline to the Project Temp Folder. The Type in the PTF should be Video, but now shows up incorrectly as Movie. As well, the two buttons for preview, play
• ACID

  3 answers, most recent on 1/1/2026

  RE: Missing ExpressFX Reverb DLL in ACID Pro 8.0.12 on Windows 11 Home
  @Andrew-Goode Thank you for the additional information. Every little detail helps! First, there is no phone number for Magix Support, sorry! Many years ago there used to be but it has long been discontinued, presumably because it was felt to be not
• Movie Studio

  5 answers, most recent on 7/4/2025

  RE: MXMPEG2 Error 0110: no media decoder found
  @Steve-Summerlin Steve, I think you've been gotcha'd by the "new" AV1 codec (the "MXMPEG2" in that message is a bit misleading). IIRC, MMS2023 unfortunately doesn't support AV1, but MMS 2024, 2025 and I assume VDL 2026 do support import and export
• Movie Studio

  5 answers, most recent on 7/3/2025

  RE: 2nd try AI Media Management in Video Deluxe
  I'm a new user - installed the software about 10 days ago and I agree with your #1 comment about the AI classifications being inaccurate. I have 2 things I'm struggling with as well. 1. when the classification completes (it takes DAYS for that to
• Movie Studio

  24 answers, most recent on 9/20/2025

  RE: Inserting a clip on the timeline
  @Pete-Lowland, @Gid Hi VDL 26 does have a 'shuffle feature for inserting media, it can also split an object before ading the media to the timeline.. To use the feature, which is set to Automatic by default: Turn on the insert action mode see image
• SOUND FORGE

  31 answers, most recent on 4/17/2026

  RE: Sound Forge alternatives
  @rrayd, thanks, I was contemplating upgrading but I have done so the past 3 revisions with the bugs not fixed and popping back up after the trial period. This has caused a huge lack of trust and everytime I go to click the purchase button, I
• Movie Studio

  2 answers, most recent on 10/20/2025

  RE: Hi I bought the program in 2012 now this does not allow saving as mp4
  @Timo-Nieminen You will see that the serial number has been removed from your post. This is because these are public, user to user forums and confidential data, like email addresses or serial numbers should never be posted here. Exactly which Magix
• Photostory

  16 answers, most recent on 10/15/2025

  RE: I've been using photostory for some time but now have hit bugs.
  @Carl-Brik I have hidden one of your recent posts since it is a Duplicate of the one giving links to your download. Unfortunately, you have uploaded ONLY the PS project file. Such files contain NONE of the source images or videos you are trying to
• Movie Studio

  8 answers, most recent on 2/5/2026

  RE: Repeated glitch in burned disc
  @k9vet Thanks for the additional information. Two suggestions to help to diagnose the problem: The Burn process will first create a folder of files on your hard drive. What is the size of the contents of that folder? The actual maximum that an
• Movie Studio

  15 answers, most recent on 7/20/2025

  RE: Playback Stutter MEP 2016 Plus
  @CarpentersMate Hi Mike. This may not be a widespread user problem but from my own experience once this type of thing creeps into a project it is impossible to rectify. I don't know the cause and can't find a cure and I have tried everything.. Even
• SOUND FORGE

  38 answers, most recent on 9/16/2025

  RE: MP3 conversion glitches
  Hi Rick, Just thought I'd pop back here with a few updates: 1) firstly, the last batch of audiobook files I sent the client were fine (phew), but I'm not sure why. I batched them with SF13 or SF14 Batch Converter 2) I bought and installed a new
• Off topic

  159 answers, most recent 3 hours ago

  RE: Magix support has not responded to support tickets for months
  It appears to be impossible to get response from a human at MAGIX technical support. I have tried multiple times to submit a ticket, but all I get is constant bot/AI intrusion in MAGIX's attempt to keep customers from reaching a human support agent.
• Off topic

  One answer, on 1/27/2026

  [Closed] Non-existent technical support
  It appears to be impossible to get response from a human at MAGIX technical support. I have tried multiple times to submit a ticket, but all I get is constant bot/AI intrusion in MAGIX's attempt to keep customers from reaching a human support agent.
• MAGIX

  34 answers, most recent on 3/31/2026

  RE: New "owners/developers" of Sequoia, Samplitude and Music Studio.
  Is it possible for VEGAS to be acquired by BorisFX in the future? Vegas and BorisFX have been cooperating for decades, and BorisFX's huge technical strength can bring Vegas to the next level. @Former user The higher likelihood previously would have
• Movie Studio

  48 answers, most recent on 9/29/2025

  Weird issue with using Smart Copy/Smart Render in MEP 2019 Premium
  Hi, I have got some H.264 MP4 files that are encoded in 1920x1080 @ 25fps. I have placed these files onto the timeline, using separate projects (new movie) for each file. I have then accessed the burn menu, created a disc menu, and chosen Blu-ray to
• Movie Studio

  4 answers, most recent on 1/15/2026

  RE: Objects in timeline not playing back video but plays back sound
  @Myer-Brostoff Hi . . . .  I started to cut and paste smaller chunks of the larger timeline into smaller independent timelines within the same project. . . . The project itself somehow became corrupted. Is there anyway to fix or restore this
• Movie Studio

  25 answers, most recent on 10/8/2025

  RE: Issues with MAGIX Video deluxe 2026 Plus
  More new problems!So the phantom object thing still persists and haunts me, and thankfully the previous solution seems to work fine, but now it's causing a weird audio issue... I probably can't do it justice in words, but ... the audio from one clip
• Movie Studio

  22 answers, most recent on 1/7/2026

  RE: Unable to capture audio during Screen Recording -Video Deluxe 2026 Plu
  @CubeAce Hi Ray, If you have a soldering iron, there is no reason you can't wire a mono mic across a stereo jack or whatever connection you are using. If you don't have a soldering iron there are stereo to mono audio connectors you can buy to put
• Movie Studio

  One answer, on 4/28/2026

  RE: program won't open- frozen
  @Juliette-Perez First, can we confirm that the product you have is "Video deluxe 2026 Premium"? Second, the "error" that appears; please take a screenshot of it and post the screenshot here, or at least quote the wording in full. Third, uninstalling
• Off topic

  13 answers, most recent on 2/27/2026

  RE: Payment not received email
  @riley-colwell Hi Please provide an update once issue is sorted. Stephen Forum Moderator I finally got a response so thanks to you and tom for the help, I’m still scratching my head a little bit on the response but I got the answer I ultimately
• Other products

  3 answers, most recent on 7/13/2025

  RE: Prodad Hide v2 - I can't stop the auto play.
  @Clinton-Peck Not personally but it is an infuriating piece of software to work with. Most levels of ability don't work for hiding things and camera angles and the direction of what you want to hide become important as to how successful you are. I