Search the MAGIX Community for tutorials, questions and solutions as well as for forum members

@bdesha Hi . . . . previous computer had Windows 25H2 Build 26200.8524 and the new one has Windows 25H2 Build 26200.8457 . . . . A bit of a longshot I am running on Windows 25H2 Build 26200.8457 and experiencing no issues with Photostory 2026 which

Music Maker

9 answers, most recent on 11/1/2025

RE: Loads but wont run

@THOMAS-LINNERTZ Hi We need more information to help diagnose the issue(s) you are having: The specification of your computer system including Windows version and program version, see this topic for what is required, and please quote processor and

Other products

One answer, on 3/2/2026

[Closed] Installion error on 23 vegas software

Ihave this problem installation Problem Description Application Name: VEGAS Pro Application Version: Version 23.0 (Build 302) Problem: Unmanaged Exception (0xc0000005) Fault Module: C:\WINDOWS\SYSTEM32\ntdll.dll

Video Pro X

5 answers, most recent on 9/3/2025

RE: Bugs still in Video Pro X17

@preacherallen Hi . . . . When recording video it will not hold it's settings from the last time I recorded. . . . just open the VIDEO EXPORT and then click OK before recording . . . . What are you trying to record, the screen, capture from a DV

Movie Studio

3 answers, most recent on 1/7/2026

When will Nvidia Hardware Encoding Be Fixed in Video Deluxe 2026 Plus

Since the 590 series of nvidia drivers, hardware encoding has been broken on Video Deluxe Plus. I upgraded from 2025 to 2026, hoping that over a month was enough to fix the issue at least on the latest version of the program, but I'm disappointed to

Music Maker

2 answers, most recent on 3/15/2026

RE: I installed Music Maker 2014 in new computer.

@TERRY-BEACH Hi Error code -10 means the program online connection had an error, or was dropped/interupted. Assuming the new computer is running Windows 11. If the serial number begins with P2- then this may be the issue, the P2- serial numbers

Music Maker

One answer, on 4/7/2026

RE: App Crashes when FX are Used on Vocals

@producer2000 In case there are cache problems you could reset the program settings under the File > Settings menu. Other things you could try: - restart your computer via the Restart option and not the Shut down option - check Windows for errors

Movie Studio

69 answers, most recent on 8/10/2025

RE: Unable to import MKV files into Video deluxe 2026 Plus, Windows 10

@Gra_Ham Ok, it seems you have various ways to remedy your MKV issue. Whichever you choose, it looks likeyou need a 3rd party program to convert or modify. Re-encoding seems to be most people's recommendation but I'm afraid I'm not one of them. Why

Movie Studio

5 answers, most recent on 2/23/2026

RE: Incorrect frame rate on AVI output, incorrect display of frame

@clement5 The reason for the comparison is that the YUV default output results in wrong output, and only the uncompressed AVI or other formats are correct. Then why use it? There are plenty of other lossless compressed formats you can use. This

Movie Studio

12 answers, most recent on 4/9/2026

RE: How to stop Magix trying to force me to install Travel Maps everytime?

@Apollo89x You comments do a disservice to the many users of VDL who purchase it to get the "additional content." Seriously, you obviously don't understand about simply checking the box in the image that I showed. What is the matter with you that

Video Pro X

25 answers, most recent on 2/11/2026

RE: Cannot start VPX17 by double-clicking on MVP file

@emmrecs Hi Jeff, Thanks for taking a look. I don't get the choice about opening the file - "Always" or "Just once" - for MVP files. That is, I don't see this when right-clicking on the file, "Open with." With some other files, I get the choice,

ACID

16 answers, most recent on 4/27/2026

RE: ntdll.dll - ACID doesn’t start

@NappeR Just in case, have you also tried earlier versions or only version 14? I currently don't know which one is needed by Acid Pro 11 but Acid Pro 10 needed the C++ Redistributables from 2013 (Version 12). And make sure you restart after you

Movie Studio

24 answers, most recent on 9/20/2025

RE: Inserting a clip on the timeline

@Pete-Lowland Hi . . . . I am keeping a list of those thing (multiple different subjects), when time comes, should I publish and if so where? . . . . Assuming you mean the tips and methods of editing, you will find that a great deal has already been

Rescue Your Videotapes!

One answer, on 11/23/2025

RE: Program for Windows 7 64 bit

@henrik-j Hi and welcome to the user to user forums, so not anywhere you can order a program from. There are no staff available for such purposes on these forums. Even if they were, it is not likely Magix would sell out of date and therefore

ACID

One answer, on 7/19/2025

RE: Cant record audio....low memory

@Anthony-Sferlazza You can upload images to this forum via the arrow icon above the textbox field. I haven't clicked on your image links, but I assume that you have actually too much memory on your SSD. The program is so old, it cannot handle more

SOUND FORGE

5 answers, most recent on 2/12/2026

RE: Version 14 Missing VST Plug in Rack Missing inter alia

Sorry did not realize it but your statement about profile is the problem I have. My old profile email address is not longer valid. I also saw that another email that I used in 2021 was chnaged by the ISP from .com to .net. So any emails to thatb

Photo & Graphic Designer

7 answers, most recent on 5/6/2026

RE: Cannot install my software on a new machine - no response to ticket

@John-Baggott Hi . . . . Show more details” appears for the Web designer product (which is where you can remove PC’s that are no longer relevant) but there is no such option under the Photo & Graphic Designer 9 . . . The lack of the Show more

Movie Studio

9 answers, most recent on 8/14/2025

RE: MAGIX Video deluxe 2026 Premium: old serial number NewBlue remains

@Bruce-Henderson Well, you've got yourself off to a fine start on the forum. You've obviously not read the forum rules especially this one https://www.magix.info/us/forum/please-do-the-following-before-posting-your-question--621831/ Note the

Movie Studio

2 answers, most recent on 2/3/2026

RE: Burn to disk

@chris-fleming4256 Hi In addition to the information @emmrecs requested, if it is Magix Movie Studio 18 or later, or Video Deluxe the rebrand name for Magix Movie Studio: Is the program installed entirely on the C: drive using the default install

Movie Studio

14 answers, most recent on 3/19/2026

RE: Separating Audio Tracks Video deluxe 2026 premium

@Tom-Essex Hi, I'm still not sure about what your problem is. Do you have multiple streams as indicated by @johnebaker? If so, it would have been helpful to have indicated that at the beginning as this is not something that most users have or do. If

Movie Studio

4 answers, most recent on 8/17/2025

RE: Align other audio tabs to this track

@gerard-vieules Hi The manual is available for download under Help in the program. As @AAProds has commented, sometimes the audio alignment 'misses', often due to a low volume level or background noise. There are a series of tutorials listed here,

Movie Studio

8 answers, most recent on 3/13/2026

RE: I have Video Deluxe Plus (2026) :: But ProDAD Hide V2 not included??

@Apollo89x First, can you show exactly where you have read online that the ProDAD Hide v2 is meant to be included in VdL Plus 2026? I ask this because, looking at this page I see "addons" mentioned only with the Premium and Ultimate variants. If you

Movie Studio

25 answers, most recent on 8/7/2025

RE: Any decent support for Insta360 videos yet?

@Reyfox, I have VPX11 installed on an old laptop and decided to try editing 360 video. It was very slow, but surprisingly it could read the Prores files! Therefore, at one stage the program had this feature, but it was turned off in subsequent

Movie Studio

31 answers, most recent on 4/16/2026

RE: Video deluxe 2026

@me_again Hi Andy, I too, have been playing with this. If a user does not feel confident following your method, there is a another method which does not care where the LUTs are located. Put the LUTs in any folder, then in the program browse to the