Search the MAGIX Community for tutorials, questions and solutions as well as for forum members

@SHANE-KOHUT Hi In add ition to @emmrecs comment "ntdll.dll" issues can be caused by drivers for, among other hardware items, the GPU. . . . . Nvidia 3080ti. . . . I have uploaded the latest drivers . . . . There is an issue with the latest

Other products

2 answers, most recent on 11/30/2025

RE: Installation Magix Audio Cleanic 16 deluxe

@Christian-Alessio If your serial number begins with P3 you can simply disable the previous installations in your customer account at Magix.com. Since Audio Cleaning Lab 16 seems to be very old, it could be that it's serial number begins with P2.

Movie Studio

9 answers, most recent on 10/17/2025

RE: can someone help me remove dog barking and a car racing up the street

guys after 8 hours of attempts i decided to give up i could hear the damn dog in the background on all attempts but i then got frustrated and did a mad search and found this website with online file upload ..no

Movie Studio

26 answers, most recent on 6/8/2026

RE: Message: Could not find a part of the program. Please install again.

@James-Hoare Hi Thanks for the additional information. . . . . Windows 11 Pro Version 25H2 . . . . I suspect the issue is may not be with Magix Movie Studio (MMS). Are you logging into Windows using a Microsoft Account and is OneDrive active and

Music Maker

5 answers, most recent on 11/20/2025

RE: MMM Unlimited - Loops Unlimited vs Soundpools

@Ji-Kobrsk Vítejte na fórech uživatelů Magixu. Pokud jste si zakoupili předplatné Loops Unlimited, neměl by Soundpool, který si stáhnete z obchodu Magix Music Maker, vyžadovat žádnou aktivaci, ale měl by být okamžitě k dispozici k použití. S jakým

Photostory

20 answers, most recent on 2/28/2026

RE: Photostory 2026, "RC String 8875 not found"

@David-Robinson5527 Hi I, too, had a repeat email asking for more information that I had already given along with an image of the issue. To ask for a refund, email infoservice@magix.net. I would also suggest you include a link to this topic. The

Movie Studio

8 answers, most recent on 10/10/2025

RE: Video Deluxe 2026 Premium

@philh77 Hi . . . . I have am mp4 of the effect I would like to use . . . . To give more specific advice, we need more information about the effect clip, ie. is this a green screen (Chromakey) effect or a video clip with a transparent Alpha

Movie Studio

15 answers, most recent on 11/12/2025

RE: MPEG-4-Codec

@Raymond-Thompson Thank you again for that further information. I have edited your computer spec to remove much unnecessary and duplicated data. Please add that edited version to your Signature on your Profile page; it will then appear at the foot

Music Maker

9 answers, most recent on 8/28/2025

RE: No Vita Sampler in 2023 Music Maker

@djvunkiepitch There are multiple things you can try. First, check if you can uninstall it. For this, go to Windows Apps and uninstall a program called Magix Content and Soundpools. This will open a window where you can select which instruments and

Movie Studio

14 answers, most recent on 11/15/2025

RE: Error Messages when trying to open MAGIX Video deluxe 2026 Prem

@stephen-logsdon You are in the C:\Users\steph\OneDrive directory. This is incorrect. Click on "This PC" in the left part of the Windows Explorer, then navigate to C:\Users\steph\AppData\Roaming\MAGIX\ (<- you can also copy and paste this text

Video Pro X

45 answers, most recent on 6/6/2026

RE: DVDs cut don't play

I have just spent six hours with MS CoPilot uninstalling VPX16, cleaning any trace of VPX16 from my PC including Folders, files, Registry Keys and other things above my pay grade, reinstalling VPX16 without ads popups and other annoying traits I

Samplitude

20 answers, most recent on 10/27/2025

RE: BorisFX managing Samplitude family of products now.....

Some additional information: It seems the trial serial number generation doesn't work at the moment, so you can't test the new version. Upgrading currently doesn't work. The shop doesn't recognize already owned licenses. Both problems will surely be

SOUND FORGE

7 answers, most recent on 11/12/2025

RE: Sound Forge 17

@Storyhub Some computer systems might encounter problems with the Magix Low Latency audio driver that gets installed alongside Sound Forge Audio Studio. This is an old version of ASIO4ALL and might be simply incompatible with modern operating

Rescue Your Videotapes!

8 answers, most recent on 12/4/2025

RE: driver usb 2861

@gp63 Hi In the Windows 10, Settings, Privacy, Camera turn on Let Desktop apps access your Camera Also turn on Settings, Privacy, Microphone, Let Desktop apps access your Microphone The drivers for the USB capture device should already be

ACID

No answers, created on 6/29/2025

Applied groove not displayed

Applied a groove to an audio track... somehow my track view has changed and I cannot see the applied groove displayed below the wave data... what can I do to see the applied groove? Acid Pro v. 11.0.2.21 2024 Strix Scar Edition Windows 11 Pro

Movie Studio

26 answers, most recent on 6/8/2026

RE: Message: Could not find a part of the program. Please install again.

Did anyone solve this? My Video deluxe 2026 Premium now doing it. Full uninstall and reinstall etc to no avail. Yes I use OneDrive but only for storage - no local directories are located on the OneDrive. And I sign in with a local account - Windows

Movie Studio

7 answers, most recent on 1/14/2026

RE: [Closed] why does FABS.exe need to run

@rolf-oosting Hi Please do not resurrect old topics, this one is over 12 years old. Magix, is the company, not a product name and is not BorisFX. BorisFX only purchased Samplitude, Sequoia, and Music Studio from Magix, and some of their plugin

Photostory

6 answers, most recent on 10/19/2025

RE: mp4 Dateien werden nicht angezeigt

@thomas-linsinger Hi Thanks for the MediaInfo data, the video file Handbrake conversion and then colour correction process of the GoPro video clip has an encoding format issue. Does the original GoPro video import into Photostory correctly, or is it

Music Maker

6 answers, most recent on 8/4/2025

RE: Help

Hi, I had to install my Music Maker on a new PC because the old PC got damaged. I cannot find the email with the activation number. can you please help thank you I have been sending emails since July 1st, they reply with a ticket number and they say

SOUND FORGE

One answer, on 9/13/2025

problem registering Sound Forge 9.

I recently installed Windows 11 a month ago. Then I reinstalled my copy of Sound Forge 9 using the CD. I registered it and all was fine for a month. Then today all of a sudden when I try to open the program it asks me to register it. Then I get an

Music Maker

13 answers, most recent on 10/21/2025

RE: 2024 2025 2026 none of them work and support are ignoring my tickets

@pete-thomas What does "froze" mean? Very slow user interface? Try disabling the Text-Cursor-Indicator in the Windows Accessibility settings. If you can no longer open Music Maker delete the musicmaker.ini file which stores the program settings.

Rescue Your Videotapes!

21 answers, most recent on 3/2/2026

RE: what are correct driver(s) for the "video grabber" K0065 for win11?

@John-Wurm Ok, this folder should be fine. Which version of the Magix Rescue Your Video Tapes version do you have? If it's an older version it might help to make a right click on the desktop icon and then on Properties. In the properties you can

SOUND FORGE

One answer, on 7/24/2025

Sound Forge Audio Studio version 13 and Windows 11 compatibility

Does anyone know if Sound Forge Audio Studio 13 is compatible with Windows 11? Magix website says the following: We do not support Windows 10/11N operating systems, as the necessary Windows Media features are missing. If you are using such an

Movie Studio

2 answers, most recent on 11/19/2025

RE: Unable to Install Magix Video Premium 2026 on Windows 11

Hi @Joseph-Hensley This is a user to user forum, so there is no-one from Magix staff here that can help you. At the top of this page you will see FORUM TUTORIALS MEDIA SUPPORT Click the word support and on the next page it takes you to, scroll to