Search the MAGIX Community for tutorials, questions and solutions as well as for forum members

@Apollo89x You comments do a disservice to the many users of VDL who purchase it to get the "additional content." Seriously, you obviously don't understand about simply checking the box in the image that I showed. What is the matter with you that

Other products

One answer, on 2/26/2026

RE: Batch Photo Edit

@GARY-AUSTIN Hi . . . . Can magix photo manager deluxe perform batch photo optimization? . . . . Batch processing is not one of the limited image editing features of the software. For batch processing you require image editing software that supports

ACID

One answer, on 5/28/2026

RE: Serial number

@ronie-d Welcome to the Magix user to user forums, so not any contact for Magix staff.. ACID Pro is now produced by BorisFX so is no longer a Magix product. Where did you buy the software? The seller should have provided you with either a serial key

SOUND FORGE

5 answers, most recent on 11/30/2025

RE: Lost trust in SF.

I mostly use SFP-15, SF-16 & 17 could not display my irreplaceable 32 bit third-party VST-2 plug-in's UI properly, which was basically resolved for the most part in SFP-18. The legacy FS peak meter was changed in SF-16 and removed all together

Off topic

40 answers, most recent on 1/26/2026

RE: [Closed] Does Magix have customer support?

@Rod-Devonshire Hello welcome Please do not hijack other users posts with regards to PayPal payments, as you have another issue please create your own post with regards to Vegas, please click on the Vegas forum link at the bottom of the

Movie Studio

69 answers, most recent on 8/10/2025

RE: Unable to import MKV files into Video deluxe 2026 Plus, Windows 10

@AAProds Hi. Thanks. Am sending you link via email / mailbigfile. This is not a one-off - I have > 30 hours in multiple files. Usual teething problems when you start anything new; been meaning to digitise these v old tapes for year and years -

Movie Studio

3 answers, most recent on 10/15/2025

RE: Movie Edit Pro 2015 Plus on Windows 11?

Thank you for your very prompt response to my question and I apologize for my late response. I do have a new PC, but Dolby Surround and HEVEC are not codecs I use and my video card is Asus so I should be okay there. At one time I did upgrade from

Movie Studio

47 answers, most recent on 8/24/2025

RE: "Takes" functionality

@Pete-Lowland Hi . . . . Moving that trimmed part to the timeline does not work . . . . After setting the range you want to put on the timeline, drag the Take from the Media Pool, not from the Preview moniotor as the 'tip' suggests. The Automatic

ACID

No answers, created on 5/12/2026

Strange V shape cutting into audio tracks - Acid Pro 11

I've been using Acid Pro 11 for about a year without issues, but suddenly a strange "V" shape will appear on an audio track, cut into the track, and move the track. See the attached screenshot. I did not "Split" the tracks. This is a different V

Movie Studio

22 answers, most recent on 8/13/2025

RE: Support and TICKETS

Thanks CubeAce, but that's not the problem. 1. It's not the effect of a third-party provider. 2. My computer performance is perfectly sufficient with a Ryzen 7 and 32GB of RAM. Especially since version 2025 on an old PC with an Intel i5 and 16GB of

Movie Studio

15 answers, most recent on 11/12/2025

RE: MPEG-4-Codec

Hi Jeff, thanks for replying. I've added the amended spec above to ‘Signature’ Yes I live in UK. It was recorded in the UK. Yes the camera, no longer in my possession, was Non-UK Model. Its “Video delux 2025” nothing about Plus, Premium or

SOUND FORGE

3 answers, most recent on 1/1/2026

RE: sound forge 9

You cannot bypass the activation process.. except with a hacked version, which is not recommended and probably would not work in Win 11 anyway.As I recall, Sony Sound Forge 9 needs a computer ID which 'should be' added automatically in the

Off topic

3 answers, most recent on 5/1/2026

If Vegas was sold why was I offered an "upgrade/Update" to my Vegas 17

I sit down at my computer and those endless Magix popups does it usual thing in the lower-right corner...but surprise surprise - this morning I get offered a "Magix Vegas 17 Redesign." But when I click on it, the "specials" does not list this

SOUND FORGE

31 answers, most recent on 4/17/2026

RE: Sound Forge alternatives

@Olec, "broken installer" for 18 or 15 and do you mean you cannot install using the install manager or the unpacked .exe installer for the main SF application? .. which would still be in your 'Documents> MAGIX Downloads' folder if you did not

Movie Studio

16 answers, most recent on 12/23/2025

RE: No video only sound

@me_again Hi Andy, The 32kHz Audio Sample Rate should not be a problem but, as @Marc-Goder and @johnebaker have pointed out, the fact that @Odd-Aagesen has a computer with a Snapdragon CPU is very much the issue here. Jeff

Movie Studio

11 answers, most recent on 1/20/2026

RE: VDL 2026 Patch 316 - Had to deactivate then reactivate the same PC

@johnebaker @emmrecs @AAProds Hi John EB, For VPX17, I had it installed on two computers, for VDL, only one. I was only asked to deactivate VPX17, not VDL. I checked afterwards and only one slot was taken by VDL after the update. John CB

Movie Studio

10 answers, most recent on 5/23/2026

RE: Video Deluxe 2026 premium

@Steven-Wooten Hi Steven. It's a user to user forum with little to no input from company staff members. Even the mods here are users, not employees. I personally would be very wary of anyone taking control of any personal device which is effectively

Movie Studio

2 answers, most recent on 4/20/2026

RE: Preview Monitor

@Horace-Morse Your post has been hidden because: It is irrelevant to this thread and so is considered to be hijacking behaviour MS 17 Platinum was not a Magix product. Had you raised a post specifically about the problems you were experiencing you

ACID

7 answers, most recent on 12/5/2025

RE: Stem Maker Removed Details Discussion

How about anyone knowing about anymore Acid Pro updates or finally Acid is dead for magic!.. They are advertising magic studios Vegas and sound forge! But not Acid pro anymore on media! No one wants to give anyone answers! @Santana @Rednroll

Movie Studio

One answer, on 10/3/2025

How can I insert a BRAND in the video

I am trying to insert my Brand/Logo on the top right corner of the video and I just can not find how to do it. Can you show me please?

Photostory

20 answers, most recent on 2/28/2026

RE: Photostory 2026, "RC String 8875 not found"

@David-Robinson5527 Hi To report a bug use the Support option at the top of this page, scroll down to the bottom of the page and select Send email then follow through the dialogs. I have sent a report along with a link to this topic and an image of

Video Pro X

10 answers, most recent on 12/5/2025

RE: Video Pro X 11 Crashes Every 5 Minutes

@CubeAce HI Ray . . . . If it's a driver then changing the program to only use the CPU should at least stop the crash. . . . VPX has the old Display options tab which does not have the three Import, Processing and Export options, CPU is not on the

Other products

32 answers, most recent on 5/30/2026

RE: HOW TO CONTACT SUPPORT VIA EMAIL OR PHONE PLEASE

@rose-h Welcome to the Magix user to user forums, so not any contact for Magix staff, and there is no phone number either, sorry. I believe the last version of Sound Forge Audio Studio was version 17, but this seems to not be available direct from

SOUND FORGE

2 answers, most recent on 3/2/2026

RE: serial number

When you sign up for the (try for free) trial version of Sound Forge , Magix/Vegas emails you an activation serial code which you can use for 30 days without limitations, aside from the included third-party add-ons. If you go ahead and purchase, you