Search the MAGIX Community for tutorials, questions and solutions as well as for forum members

@David-M-Turner It could also be a driver problem. Windows might create a crash log with more details. To look it up, press the Windows key and R on your computer keyboard. This opens the Run window. Now type perfmon /rel and press Enter. This opens

SOUND FORGE

15 answers, most recent on 1/2/2026

RE: mouse won't click properly in sf 18 waveform

@jim-atkinson Convert the files to WAV before you edit them. Does this help?

Movie Studio

26 answers, most recent on 8/24/2025

RE: MAGIX Video deluxe 2026 Premium MPEG_4 Activation problems

@AAProds Hi Al, I assume you created a full Registry Backup before you deleted that specific key? If so, have you tried reinstalling that backup? Does that resolve the issue for you? If so, it would seem that Support's advice to @PETER-SMITH1397 is

SOUND FORGE

7 answers, most recent on 4/9/2026

RE: Ozone elements says serial # wrong

@Paul-Gaunt In addition to what @SP. has quite correctly written, please be aware that Sound Forge is now manufactured by BorisFX so all support requests should be directed to them. However, it is likely that the confirmation of purchase email you

Movie Studio

11 answers, most recent on 10/27/2025

RE: balance sound level to be equal from two cameras/sources on final edit

@spuddy13 Hi Brian, When editing two or more cameras shooting at the same time, one normally uses multi-cam mode to make the cuts from one camera to another whilst watching the playback. At the same time, you have to choose which audio to use as the

Rescue Your Videotapes!

20 answers, most recent on 11/23/2025

RE: Windows does not find drivers for the video grabber usb device

@Atte-Tahvanainen In what order did you first install the software and connect the USB Grabber? The standard practice (which I'm fairly sure this device needs) is that you install the software first and only connect the USB Device when the

Movie Studio

26 answers, most recent on 6/8/2026

RE: Message: Could not find a part of the program. Please install again.

@James-Hoare Welcome to the Magix user to user forums. Which version of Movie Studio do you have? Which version of Windows? I've never seen that specific wording in an error message which leads me to ask about the version of Movie Studio you

Movie Studio

14 answers, most recent on 9/8/2025

RE: MAGIX Video deluxe 2026 Premium (Constantly Crashing on Startup)

@ItsMichael Have you tried uninstalling and reinstalling the Nvidia GPU drivers? Have you tried a previous driver version? Use the studio drivers, which are tested more thoroughly, not the game ready drivers.

Movie Studio

One answer, on 10/1/2025

RE: Is it possible to edti HDR files with Video deluxe 2026 Premium?

@Nathan-Holtland Hi I have moved you question to the correct section of the forum, Video deluxe (VDL) 2026 is the new name for Magix Movie Studio formerly known as Movie Edit Pro HDR files can be edited in VDL 2026 with some limitations From what

SOUND FORGE

One answer, on 6/5/2026

RE: Which package should I get when buying the Sound Force 18?

Hi @Ege-Hfo, If you are referring to the BorixFX packages, Vegas Pro 'Plus' and 'Ultimate' include Sound Forge 2026. Otherwise, when purchased singularly BorisFX Sound Forge 2026 Plus includes, Melodyne Essentials. Vandal, VariVerb and 3D Reverb. It

Movie Studio

7 answers, most recent on 9/4/2025

RE: Video playback stutters

Thank you!

SOUND FORGE

8 answers, most recent on 2/25/2026

RE: Sound Forge Audio Studio works incorrect with VST3 plugins

@tolkachovaa You could still try to copy the exe files from Music Maker 2026 inside the SFAS 17 folder.

Video Pro X

7 answers, most recent on 12/8/2025

RE: Ripple Delete shortcut not working

@Kraz So I did some more research and it looks like you need to be in mouse mode for all tracks (7) then when you delete the objects the gap will close automatically. No, as John says above, you need to be in either Single Track or All Tracks. Re

Video Pro X

45 answers, most recent on 6/6/2026

RE: DVDs cut don't play

@rickduley Rick, Movie Edit pro/Movie Studio/Video Deluxe have always been flaky with MKV imports, in fact, in my case, more often than not they don't work. Magix can't deal with the MKV format, even though the video itself is probably just plain

Movie Studio

14 answers, most recent on 11/15/2025

RE: Error Messages when trying to open MAGIX Video deluxe 2026 Prem

@stephen-logsdon You are in the C:\Users\steph\OneDrive directory. This is incorrect. Click on "This PC" in the left part of the Windows Explorer, then navigate to C:\Users\steph\AppData\Roaming\MAGIX\ (<- you can also copy and paste this text

Video Pro X

6 answers, most recent on 7/13/2025

RE: [Closed] It pauses

@Billy-Green8845 Hi Billy, You're welcome. You didn't need to reset Windows. You can certainly remove OneDrive. I did it this way. See the video: Anyway, you finally managed to disable OneDrive, albeit in a roundabout way. Best wishes,Rob P.S. My

Movie Studio

5 answers, most recent on 10/22/2025

RE: Video Deluxe Premium 2026 - Program freezes, lags

@Alexander-Kozy Hi . . . . It only happens when I select the Effects tab. . . . Is this every time you select the Effects tab in an editing session, or just the first time you select it? Di you install the software with all the default settings, or

Video Pro X

8 answers, most recent on 8/28/2025

RE: AI offline ?

Thank you for your reply about VPX! OK, I'll look into the AI upscaling feature in Vegas Pro.But do you know if it works offline as well?

Video Pro X

14 answers, most recent on 10/21/2025

RE: [Closed] Serial Number / Licenses

@Jesse-Boyland2330 Hi Error code -24 means the serial number has already been registered to another email address. Are you using the same email address you used to purchase the software? John EBForum Moderator

Movie Studio

8 answers, most recent on 5/8/2026

RE: Pixelan AnyFX is Free

https://www.magix.info/us/forum/anyfx-ofx-effekte-fr-magix-vdl-vpx-und-vegas--1353390/ @BilderMacher seems to be one step ahead of you.

Off topic

163 answers, most recent on 6/12/2026

RE: Magix support has not responded to support tickets for months

@Gr8fuldan Hi . . . . everyone keeps saying to log into your account. . . . thus I forgot my password. I put in for a change of password under forgot password and got no email back. . . . . You wouldn't, the email is sent to the old address with

Video Pro X

14 answers, most recent on 10/21/2025

RE: [Closed] Serial Number / Licenses

@Jesse-Boyland2330 - you should see your licenses in your MAGIX-Account under "Products" and therein see the activations made so far. Also you can deactivate activations to get a free "slot" for your new installation. But be careful, you can delete