• Movie Studio

  8 answers, most recent on 4/10/2026

  RE: -14 error
  @lighthope Please read https://www.magix.info/us/support/?question=395974&title=what-should-i-do-if-error-code--14-appears-when-activating-the-program and follow the advice given there in order to resolve the problem. (It seems you are entering
• SOUND FORGE

  31 answers, most recent on 4/17/2026

  RE: Sound Forge alternatives
  hi @WhyB, If you just recently purchased Sound Forge18, BorisFX will likely give you Sound Forge 2026, which is what they are currently doing with Vegas 23 purchases. If your interested, contact BorisFX support. Acoustica looks nice, but I dread
• Video Pro X

  10 answers, most recent on 12/5/2025

  RE: Video Pro X 11 Crashes Every 5 Minutes
  @MegaMooer vielleicht kann die LÖSUNG dieses Beitrages auch ihnen helfen. Es gibt bei Vegas Pro , Video ProX und Video DeLuxe Probleme mitMicrosoft Visual C++ v14
• Movie Studio

  5 answers, most recent on 2/14/2026

  RE: [Closed] No My Products shown in my account
  @Chad-McCartney Since you have Movie Studio 13 or 14, please read this pinned post and follow its advice for any further questions you may have. Thank you. This thread will be closed. JeffForum Moderator
• Movie Studio

  3 answers, most recent on 12/18/2025

  [Solved] Can't activate video delux 2026
  I bought it some time ago, already submitted 4 tickets to support but they haven't replied to any in a month. I bought the Video deluxe 2026 Premium program. I installed it on my computer and tried to activate it with the given email and serial
• Movie Studio

  5 answers, most recent on 6/27/2025

  RE: [Closed] Can't down load Movie Studio 14
  @CubeAce Maybe. But until we clarify the product involved we cannot be certain. Magix Vegas Movie Studio 14 is now 8 years old so I'm doubtful that anyone, including HumbleBundle is selling it now.
• ACID

  16 answers, most recent on 4/27/2026

  RE: ntdll.dll - ACID doesn’t start
  For several weeks I’ve had a problem. ACID Pro 11 won’t start. The following message appears: Problem Description   Application Name:    ACID Pro 11.0   Application Version: Version 11.0.2 (Build 21)   Problem:             Unmanaged Exception
• ACID

  16 answers, most recent on 4/27/2026

  RE: ntdll.dll - ACID doesn’t start
  @NappeR Just in case, have you also tried earlier versions or only version 14? I currently don't know which one is needed by Acid Pro 11 but Acid Pro 10 needed the C++ Redistributables from 2013 (Version 12). And make sure you restart after you
• Movie Studio

  2 answers, most recent on 5/23/2026

  RE: Crystal Ball Gazing
  @bjtap Hi, 3) Will Magix update their quite old training videos for VDL and ProX? I've made a lot of tutorials, some of which are under Tutorials in this forum, all are on my YouTube channel, including some newer ones. Is there anything in
• Movie Studio

  7 answers, most recent on 9/4/2025

  RE: Video playback stutters
  Thank you so much for all the info! Screenshots of the settings wouldnt really help since I have the language in Dutch and cant change it until I install the progam again. Tell me if you still want them. This is the info I found: Version number:
• SOUND FORGE

  3 answers, most recent on 3/12/2026

  Butch Vig Vocal Plug-in can't be loaded into plug-in chain
  The Butch Vig Vocals Plug-in from Waves appears in my list of VST Effects in Sound Forge Pro14 but can't be loaded into the plug-in chain. Also, the interface to use the plug-in does not pop up. I have installed, uninstalled and re-installed the
• Music Maker

  7 answers, most recent on 2/22/2026

  RE: LOST SOUND POOLS AND LOOPS
  @ed-malone Music Maker 2021 doesn't need to be registered again. Between version 2018 and 2024 you only need to log in with your customer account. That's enough to get the software running. But it is important that you use the same customer account
• Movie Studio

  One answer, on 10/9/2025

  [Closed] DVD burning in Movie Studio Platinum 14.0
  When I burn a DVD directly from the program the first minute of playback freezes. When I export it to DVD architect, it works fine. I have no idea how long this has been happening. Has anyone else had this problem? I uninstalled and reinstalled, but
• Movie Studio

  One answer, on 11/26/2025

  [Closed] Error Code: -14
  Up until monday of last week Vegas pro 22 was working absolutely fine. Now it wants me to activate my software on boot up, but then gives me an error code. I have now tried to update to Vegas Pro 23, and still the same thing. I have emailed, but
• SOUND FORGE

  8 answers, most recent on 3/9/2026

  RE: Trying to justify buying Sound Forge 17 Pro
  @David-Warburton You could try and reinstall the latest V14 of Visual C++ Redistributables: https://learn.microsoft.com/en-us/cpp/windows/latest-supported-vc-redist?view=msvc-170#latest-supported-redistributable-version (X86 & X64) This helped
• Music Maker

  15 answers, most recent on 4/7/2026

  RE: installation failed
  @gimigitara That's because you registered the Free Edition of Music Maker 2023 and 2024 (version 31 and 32). They don't have serial numbers. Only Premium and Plus Editions have serial numbers. You can download the latest version of Music Maker 2024
• SOUND FORGE

  31 answers, most recent on 4/17/2026

  RE: Sound Forge alternatives
  SF has had the 'proxy' option for as long as I can recall and the default was always disabled. According to my experience and other user reports, it was usually not necessary until the later versions, starting around 14, 15 or 16? I would surmise
• ACID

  16 answers, most recent on 4/27/2026

  RE: ntdll.dll - ACID doesn’t start
  @Szymon-Barabach, what might help would be installing the latest V14 of Visual C++: https://learn.microsoft.com/en-us/cpp/windows/latest-supported-vc-redist?view=msvc-170#latest-supported-redistributable-version (X86 & X64) Hi,the same thing
• Movie Studio

  11 answers, most recent on 1/12/2026

  RE: Video Deluxe 2026 - Access Violation Code - Program Crashes
  @SHANE-KOHUT, https://learn.microsoft.com/en-us/cpp/windows/latest-supported-vc-redist?view=msvc-170#latest-supported-redistributable-version (X86 & X64) Have you tried installing the latest v14 of Visual C++ Redistributable? That might fix the
• Music Maker

  15 answers, most recent on 4/7/2026

  RE: installation failed
  @gimigitara Hi Check that the Vita and other instruments are in the folder:- C:\Users\Public\Documents\MAGIX\Common\ This is my folder you should have the indicated items If the folderpath is different for Instruments and/or Soundpools what is the
• SOUND FORGE

  3 answers, most recent on 10/24/2025

  RE: SF Pro 14 is erroneously looking for ARA Waves plug-ins
  @joe-patti Like I mentioned, install the free Sound Forge Pro 18 trial and copy the audio_plugin_scan_server EXE files from the SF 18 directory to your SF 14 directory (make a backup of your files first!). This workaround already helped other users
• ACID

  19 answers, most recent on 1/21/2026

  RE: WAVES VST Plug-in inssue
  OK, so everything is back to normal and it's not crashing anymore... To help keep stay on the same page, let me add in screenshots of my folder setup.   Let me know if this helps 🙏
• Movie Studio

  3 answers, most recent on 2/27/2026

  RE: MPEG4
  @David-Thompson2175 Hello Dave and welcome to the forum. I was the one who suggested you come here. Early Magix editors don't handle MP4s as well as the later versions but you never know your luck. The new versions are very much improved over MEP 14
• ACID

  16 answers, most recent on 4/27/2026

  RE: ntdll.dll - ACID doesn’t start
  @vdl-user-v19 what might help would be installing the latest V14 of Visual C++: https://learn.microsoft.com/en-us/cpp/windows/latest-supported-vc-redist?view=msvc-170#latest-supported-redistributable-version (X86 & X64) After 8 months of being