Search the MAGIX Community for tutorials, questions and solutions as well as for forum members

@PATIENT-X @instrumentality @SP.Hi Stephen, thanks for raising this and for your continued moderation and feedback. I want to clarify how our support setup currently works and address the concern about AI vs. human interaction. We operate two main

Video Pro X

2 answers, most recent on 3/30/2026

RE: [Closed] Vegas 23 VCRUNTIME140_1.dll - can't start

@Komaryt Try this thread on the VEGAS forum https://www.vegascreativesoftware.info/us/forum/warning-ms-visual-c-14-50-v145-kill-vegas-download-the-fix--150332/ But be quick as the Vegas forum is moving in a few days to a new home. yeah :D I saw

Movie Studio

14 answers, most recent on 3/26/2026

RE: Hardware Rendering

@johnebakerI am aware that a gaming rig might not be the best video editing rig. In my testing I was hoping to use one project, mixed media etc., and see if I could see any trend that matches published benchmarking of CPU and GPU or other factors.

Samplitude

20 answers, most recent on 10/27/2025

RE: BorisFX managing Samplitude family of products now.....

Hi there mates! Unfortunately, the missing instruments issue actually sucks... I can't see what those "licensing issues" stated by BorisFX might ever be, as Indeed the missing Vita Solo Instruments are definitely MAGIX releases exactly just like

SOUND FORGE

38 answers, most recent on 9/16/2025

RE: MP3 conversion glitches

@Paul-Fegan In our experience it's not a good idea to edit MP3 files. They are already lossy compressed, this means they are missing data compared to the original WAV files, and they are read out in frames of data instead of individual samples,

Movie Studio

15 answers, most recent on 11/12/2025

RE: MPEG-4-Codec

@Raymond-Thompson Thanks for the further information. However, your "signature" which you have created actually contains all MY signature's data, not yours! I think you must somehow have copied my data into your Signature area! Please go to your

Movie Studio

8 answers, most recent on 10/10/2025

RE: Video Deluxe 2026 Premium

@philh77 Hi . . . . I have am mp4 of the effect I would like to use . . . . To give more specific advice, we need more information about the effect clip, ie. is this a green screen (Chromakey) effect or a video clip with a transparent Alpha

Video Pro X

45 answers, most recent on 6/6/2026

RE: DVDs cut don't play

I have just spent six hours with MS CoPilot uninstalling VPX16, cleaning any trace of VPX16 from my PC including Folders, files, Registry Keys and other things above my pay grade, reinstalling VPX16 without ads popups and other annoying traits I

Other products

2 answers, most recent on 8/23/2025

RE: Magix Slide Show Maker 2 - Slide duration

@Mark-Welton Welcome to the Magix user to user forums. I believe that is a rather "old" program now, superseded by Photostory. If so, I assume it will function with regard to your question in the same manner as it does in PS; that setting of slide

Movie Studio

11 answers, most recent on 5/2/2026

RE: MEP 2016 Plus - Trying To Copy Media Onto New Project

@CarpentersMate Looking good there, Mike! That looks like a very detailed project; and so far, and excellent video. That really was a special event. The green line is the volume curve; hide it by right-clicking on the audio object and unticking

Rescue Your Videotapes!

7 answers, most recent on 12/19/2025

RE: Lines in digitized VHS

I doubt that it is the digitiser. You'll notice the yellow banding in the sky; that will be caused either by poor tape quality or the VCR, so I think the lines are probably caused by the same issue. I just tried another VCR by Samsung and the

SOUND FORGE

7 answers, most recent on 11/12/2025

RE: Sound Forge 17

@Storyhub Some computer systems might encounter problems with the Magix Low Latency audio driver that gets installed alongside Sound Forge Audio Studio. This is an old version of ASIO4ALL and might be simply incompatible with modern operating

Movie Studio

9 answers, most recent on 5/28/2026

RE: Split video in to separete frames

@emmrecs Hi Jeff, A video can be exported as a series of frames in one shot. Best to set a range first. File, Export Movie, Video as a sequence of frames. @badbob Hi, But why would you want to do this? What exactly do you want to do? If you just

SOUND FORGE

7 answers, most recent on 4/9/2026

RE: Ozone elements says serial # wrong

@Paul-Gaunt It's also likely that you can get a free upgrade to Sound Forge 2026 if you just bought it. To my understanding Boris FX will upgrade you for free if you bought the software in 2026. Do you know how I do this? Edit: I'm on perpetual, not

Movie Studio

9 answers, most recent on 8/14/2025

RE: MAGIX Video deluxe 2026 Premium: old serial number NewBlue remains

@Dawnley Hi, Try looking on your Producer Planet account. You must login to your ProducerPlanet account. https://producerplanet.com/us/account/purchases/ You should find all your extras and other plugins activated with your purchase of Video

SOUND FORGE

2 answers, most recent on 12/21/2025

Sonnox plugins error

I'm having a problem with the 2 Sonnox plugins I just purchased, they are only a problem in SF 18, they work fine in UA Luna and Cakewalk Sonar. The plugins are VST 3, 64-bit, but in SF 18 when I attempt to use one, I get error "An error occurred

Movie Studio

7 answers, most recent on 7/5/2025

RE: Selected Aspect Ratio Not Exporting

@Peaceful-Pixel Hi, Top menu, File, Export Movie, Video as MPEG-4, and the settings should match your Movie settings. Click on the check box beside Display all, open the dropdown and you have more choices. You may now do whatever you want/need with

ACID

19 answers, most recent on 1/21/2026

RE: WAVES VST Plug-in inssue

@raquii I'm not sure why you're trying to update Acid 8. I just modified your steps, just to make it clear what I mean. 1. Install Sound Forge Pro 18 or Music Maker 2026 (install the free trial version in case you don't own a full version) 2. Go to

Movie Studio

5 answers, most recent on 5/19/2026

RE: That old chestnut - Quicktime

@johnebaker Thanks for the reply John. It's not so much the opening or converting of MOVs that's the annoyance, it's that Quicktime Alternative worked for both Movie Studio and MPEG Streamclip for ages but on reinstallation, because of my

Video Pro X

29 answers, most recent on 9/13/2025

RE: Kodak C330 audio

@nicolesharp100 Nicole, VP9 is a propriety codec. Magix will not open VP9s, I assume because it is a paid program. Free programs can open all of those "free" codecs (although I note that, even with the VP9 decoder from the MS store installed,

Movie Studio

26 answers, most recent on 6/8/2026

RE: Message: Could not find a part of the program. Please install again.

Did anyone solve this? My Video deluxe 2026 Premium now doing it. Full uninstall and reinstall etc to no avail. Yes I use OneDrive but only for storage - no local directories are located on the OneDrive. And I sign in with a local account - Windows

Off topic

13 answers, most recent on 2/27/2026

RE: Payment not received email

@riley-colwell @Tom_Sp You said in your response...... "Please note that this is a legally binding contract.If you do not update your payment details within 18 days, so that the amount due can be debited, your subscription will be canceled and all

SOUND FORGE

38 answers, most recent on 9/16/2025

RE: MP3 conversion glitches

Hi Rick, I'm using SF18, but am trying this in SF14 now, too. I've just encoded one chapter on its own in SF14 and so far, it seems OK. But it's so random that one file could be fine and another might have glitches. And yes, as mentioned, I'm

Movie Studio

46 answers, most recent on 1/28/2026

RE: BEWARE Latest Nvidia GTX 591.44 Drivers

@Manfred-von-Erlangen I haven't tried the Studio driver version. It works for you but I'm not going to risk it. I did mention in the original post I'd not tried the studio drivers. @johnebaker HEVC, H264, AV1 various presets for each. There is a lot