Search the MAGIX Community for tutorials, questions and solutions as well as for forum members

Hi @Joseph-Hensley This is a user to user forum, so there is no-one from Magix staff here that can help you. At the top of this page you will see FORUM TUTORIALS MEDIA SUPPORT Click the word support and on the next page it takes you to, scroll to

Movie Studio

69 answers, most recent on 8/10/2025

RE: Unable to import MKV files into Video deluxe 2026 Plus, Windows 10

@me_again It gives a remedy to the situation by using "Hybrid" but I don't understand any of it. Hybrid is a "not easy" GUI for all sorts of advanced video operations and is very capable. I wouldn't suggest it for @Gra_Ham @Bol our information might

MAGIX

34 answers, most recent on 3/31/2026

RE: New "owners/developers" of Sequoia, Samplitude and Music Studio.

@HHM see the AI and Hub in Magix video editors? Came from Vegas Pro. With Gary Rebholz being the one in charge of video software development, along with being chief product owner coming from Vegas, there is a lot of additional information on Vegas

Video Pro X

9 answers, most recent on 1/22/2026

RE: Access violation error n NTDLL,dll

@rob1200 Hi . . . . Access violation in module NTDlL.dll’ exception 0xc000005 . . . . integrity check with DISM.exe . . . . Did you follow this up with a sfc system check, DISM only checks the integrity of the OS image/recovery environment stored on

Audio Cleaning Lab

12 answers, most recent on 7/21/2025

RE: Audio Cleaning Lab 4 "Error While Writing Noise Sample File"

@Former user Yeah, it's an annoying message but it seems to be enough to click the message away and then to close/open the Denoiser once to see the correct noise spectrum. This error doesn't appear in the 32 Bit version of Sound Forge Audio Cleaning

Video Pro X

6 answers, most recent on 7/13/2025

[Closed] It pauses

I got video pro X17 installed last week. (it will output as mpeg4) Go to use it today it trys to "mix down" then it pauses/stops/ freezes, I have to use task manager to close the programme, any ideas? No codes, nothing, it just stops, and will not

Movie Studio

7 answers, most recent on 4/10/2026

RE: cant download extra content

Hi, I have just installed Video Deluxe 2026 Ultimate, but I only have the Premium edition. In 'About Magix Video Deluxe', it confirms that I have the Premium edition. I have redeemed the coupon code, but cannot find the Ultimate pack. I cannot find

Movie Studio

70 answers, most recent on 9/19/2025

RE: Reasonably affordable graphics card for Magix Movie Edit Pro Plus

They ran stress tests on the AMD, I tried to update the drivers manually & using windows update, it would say update installation complete, but when I returned to it, it would say it it needed its driver updated. I did tried to update it at AMD.

Samplitude

30 answers, most recent on 7/10/2025

RE: Samplitude Music Studio X8 - suddenly crashing

@Steven-Wood Some additional things you could try: Open cmd.exe as administrator (it's best to enter cmd in the Windows search and then right-click the search result to start as administrator), type DISM.exe /Online /Cleanup-image /Restorehealth

Audio Cleaning Lab

2 answers, most recent on 8/16/2025

Error message when attempting to play back a music file

I have Audio Cleaning Lab 2013 installed on my Windows 7 machine and recently this error message popped up while attempting to listen to a music file: "The wave shape device: speakers / headphones Realtek cannot be opened for playback. Reason?

Movie Studio

11 answers, most recent on 1/20/2026

RE: VDL 2026 Patch 316 - Had to deactivate then reactivate the same PC

@AAProds, @CubeAce Hi Al, Ray . . . . trying to install the program on too many computers and that I had to deactivate one of them. I had the same, the good thing is you do not have to shutdown the program to log in to your account, the dialog takes

Movie Studio

9 answers, most recent on 8/10/2025

RE: Is MS 2026 really any better?

@Pete-Lowland and there are more features such as stock footage and music downloads that you do not get in the trial version. I don't have ClipChamp installed on my computer, so can't comment on the usage of TTS. And, I am not a fan of anything that

Movie Studio

8 answers, most recent on 4/10/2026

RE: -14 error

@lighthope Please read https://www.magix.info/us/support/?question=395974&title=what-should-i-do-if-error-code--14-appears-when-activating-the-program and follow the advice given there in order to resolve the problem. (It seems you are entering

ACID

5 answers, most recent on 4/3/2026

RE: ACID Pro will not launch

@G.K.G. Because you have Sound Forge Audio Studio installed you definitely also have the Magix Low Latency ASIO driver on your system. This is an old version of ASIO4ALL and on certain modern Windows versions, it can become unstable. I recommend you

Music Maker

7 answers, most recent on 9/28/2025

RE: MM2026 34.0.0.6 VST instruments causing severe audio problems

Thanks @SP. that installer link worked fine. I did check the directory you mentioned, but all that is in that directory is 2026 premium (and now the one I installed with your link). It may or may not be worth mentioning when checking "My Products",

SOUND FORGE

3 answers, most recent on 10/24/2025

RE: SF Pro 14 is erroneously looking for ARA Waves plug-ins

@joe-patti Waves will probably answer you that they don't support Sound Forge. They have a list of supported software on their website. I think it's caused by a problem with the way Sound Forge handled ARA plugins in the past. I've tested the Sound

Video Pro X

29 answers, most recent on 9/13/2025

RE: Kodak C330 audio

@nicolesharp100 Hi We need more information on the MOV file encoding formats used for the video and audio. Download and install MediaInfo and analyse one of the clips and post the results, see this tutorial on how to setup MediaInfo and analyse a

Off topic

8 answers, most recent on 10/17/2025

RE: serial number at purchase

@JD-Langeman Have you checked your order confirmation email? I’m in a similar situation but I was rebuilding my studio, 6 months later I try to install Sound Forge 18 pro and I can’t find the confirmation activation email. I’ve tried creating a

SOUND FORGE

15 answers, most recent on 7/27/2025

RE: Scripting question

Thanks SP, I was literately searching for the text string "ForgeApp". I'm currently using Visual Studio Code to work on Scripts. I've never actually used Visual Studio. I did use Atmel Studio (long before Microchip bought them) and I believe Atmel

SOUND FORGE

7 answers, most recent on 3/12/2026

RX VST Plugin Issues

My iZotope RX 10 VST plugins suddenly stopped working. I was using the de-noiser. Made it too strong and hit undo, then when I try to open the plugin to try again, it no longer opens. No error or anything. All other iZotope plugins work and every

SOUND FORGE

4 answers, most recent on 2/1/2026

RE: Extraction de pistes CD

@Daniel-AUMIOT Voici deux points à vérifier. Premièrement, assurez-vous de ne pas enregistrer de fichiers dans un dossier synchronisé avec OneDrive. Windows tentera de les télécharger automatiquement sur le cloud, ce qui peut entraîner des

Photostory

One answer, on 10/8/2025

RE: non trovo ul numero di serie su photostory deluxe 2024

@ferruccio-b Benvenuto nel forum degli utenti Magix. Dove e quando hai acquistato il software? Se l'hai acquistato direttamente da Magix, avresti ricevuto un'email di conferma con il numero di serie. Se lo hai installato e registrato, il numero di

Off topic

163 answers, most recent 8 hours ago

RE: Magix support has not responded to support tickets for months

I'm really sorry I purchased Vegas Pro 23. First I had a problem with trying to make a title page. I contacted support and they sent me an email to say that "We sent your inquiry to Joe Blow" Well Joe Blow never did reply! Next problem was the help

Audio Cleaning Lab

22 answers, most recent on 8/3/2025

RE: Webradio

SOUND FORGE Audio Cleaning Lab 4 when i try to record it comes up with no sound card found. its a new comp as the last one died last week. on the old one i had Audio & Music Lab Premium and it work fine till the hd failed. i did install it on