• Other products

  One answer, on 5/14/2026

  RE: [Closed] Vegas Pro 23 missing Mainconcept MPEG for render
  @JOHN-RAPPL G'day John, you're best off asking this over on the BorisFX forum, as Boris now owns Vegas. The forum you need is here: https://forum.borisfx.com/  
• SOUND FORGE

  7 answers, most recent on 11/23/2025

  RE: sound forge17 plug-in (ARA 64bit)
  Almost 2 years later ... I have the same problem in SF Pro 16. Is there any solution meanwhile?
• SOUND FORGE

  3 answers, most recent on 1/20/2026

  RE: Clicks and pops playing audio and audio exported in Sound Forge 17
  Hello, thanks for the tip!, at first play it seems to sound correctly now. Strange thing is that it seems to be a tweak for slow computers that cant decompress in real time the compressed audio audio, but my pc is a 285k with 64gb, so would not have
• Rescue Your Videotapes!

  20 answers, most recent on 11/23/2025

  RE: Windows does not find drivers for the video grabber usb device
  Yeah there is 9 files, do i run this whole thing now to the device manager? @johnebaker
• SOUND FORGE

  7 answers, most recent on 4/2/2026

  RE: soundforge 17 error
  In that case, I would uninstall Sound Forge using a third-party uninstaller like 'Revo Uninstall' that can uninstall and remove left-over registry entries and other pertinent data the Windows uninstall leaves behind, which can cause issues to
• Movie Studio

  3 answers, most recent on 10/21/2025

  RE: The program Magix Video de luxe 2026 will not start
  @JanErik-Berg Hi I have removed the order and serial numbers, and your email address from your post. This is a public forum, not Magix Support, never post confidential such as I have removed, that is the quickest way to lose control of your
• SOUND FORGE

  2 answers, most recent on 12/21/2025

  RE: Sonnox plugins error
  Check the basics, like the Sonnox plug-in files <.vst3> are in the VST 3 folder"C:\Program Files\Common Files\VST3" and confirm the VST search path is correct. You might try refreshing the VST-3 plugs. "Options> Preferences> VST Effects"
• Samplitude

  3 answers, most recent on 1/19/2026

  RE: Samplitude keeps crashing with ASIO4All
  So far so good, thanks! And yes, it is the most recent version of ASIO4All on their website. I also noticed that I was still getting a small latency issue while recording MIDI, and that it seemed to be caused by a specific effect plugin on the track
• Web Designer

  8 answers, most recent on 12/9/2025

  RE: [Closed] login not recognised
  @Latitude231 Thanks for letting us know you were able to resolve this yourself. BUT it seems you have two accounts in the forum, one under the Name "Latitude231" and one under the name of "John-Peacock".  This is strictly against the forum rules and
• Audio Cleaning Lab

  11 answers, most recent on 2/24/2026

  RE: Need 2 files from Audio Cleaning Lab 10 cd distribution
  @clement5 Hi, I have concluded that the included VST plugins with ACL4 are useless to me as they do not have any audio cleaning functions, just music production functions. No so. It comes or came with SpectraLayers Elements and RX Elements, both of
• Off topic

  13 answers, most recent on 2/27/2026

  RE: Payment not received email
  @riley-colwell @Tom_Sp Hello welcome Your first step would be is to contact PayPal as @SP. has already mentioned of said issue caused by PayPal of users payments not reaching Magix. So you should ask PayPal to reach out to Magix to sort out said
• SOUND FORGE

  18 answers, most recent on 11/9/2025

  Support Is Non-Existant
  I've contacted support several times over the past few month and have gotten no responses. Is anyone else having this happen as well? I'd have never purchased software from a company if I knew their support wasn't going to perform. I feel rather
• Music Maker

  16 answers, most recent on 4/5/2026

  RE: Unlimited loops
  @Hanna-Auchynikava Loops Unlimited should still be available to you until April 2026. To my knowledge there is no 6-months-limit. Your coupon might not work because your subscription is still active until April. If this is the cause of the error,
• Movie Studio

  48 answers, most recent on 9/29/2025

  RE: Weird issue with using Smart Copy/Smart Render in MEP 2019 Premium
  @AAProds, @jak.willis Hi Al, Jak . . . . 1920x1080 25P (your files) are only supported for UHD bluray, . . . . I think there is a mistype there, UHD is 4K 3840 x 2160 which was never released as a consumer format, it was strictly commercial only,
• Off topic

  163 answers, most recent on 6/12/2026

  RE: Magix support has not responded to support tickets for months
  @Gr8fuldan Hi . . . . everyone keeps saying to log into your account. . . . thus I forgot my password. I put in for a change of password under forgot password and got no email back. . . . . You wouldn't, the email is sent to the old address with
• Movie Studio

  48 answers, most recent on 9/29/2025

  RE: Weird issue with using Smart Copy/Smart Render in MEP 2019 Premium
  @jak.willis I wonder whether the error message you see is actually something of a "red herring"? As I understand it, when exporting any video files with the aim of creating either a DVD or BD, there must be some degree of re-encoding happening in
• ACID

  3 answers, most recent on 1/1/2026

  RE: Missing ExpressFX Reverb DLL in ACID Pro 8.0.12 on Windows 11 Home
  @Andrew-Goode Thank you for the additional information. Every little detail helps! First, there is no phone number for Magix Support, sorry! Many years ago there used to be but it has long been discontinued, presumably because it was felt to be not
• Photostory

  16 answers, most recent on 10/15/2025

  RE: I've been using photostory for some time but now have hit bugs.
  OK. I solved the problem and the software is now working softly. Thank you.
• Movie Studio

  12 answers, most recent on 5/1/2026

  RE: Have downloaded Magix video de luxe 2026
  @David-Cowan Hi I am in agreement with @emmrecs comment 'consider a new, more modern machine' Your current PC is below the minimum specs for running VDL 2026, upgrading the RAM may be difficult, the current offerings from quality respected brands of
• Video Pro X

  7 answers, most recent on 12/8/2025

  RE: Ripple Delete shortcut not working
  @Kraz Yes, I see what you mean. VDL 2026 is different and behaves "as one would expect".
• Other products

  32 answers, most recent on 5/30/2026

  RE: HOW TO CONTACT SUPPORT VIA EMAIL OR PHONE PLEASE
  @Ross-Abas Your posts have been hidden since this is the forum for Magix Video products and you are asking about Sound Forge! Please create a post in the Audio area of the forums in order to receive help from other users. Also, please specify
• Rescue Your Videotapes!

  21 answers, most recent on 3/2/2026

  RE: what are correct driver(s) for the "video grabber" K0065 for win11?
  Location is c:\users\acer\documents\magix. I do not use onedrive because only have original ADSL internet, 1.5 Mb speed download.
• Other products

  30 answers, most recent on 1/16/2026

  RE: Topo maps broken in latest TRAVEL MAPS update
  @browj2  Hi John Thanks a lot, 16:00 will work 100% for me. Here is the Google Meet linkRemoved by Moderator The problem is still there on my side, but I did this Video for you to see what happened when I tried to add the Image. Regards Theuns    
• Audio Cleaning Lab

  One answer, on 10/13/2025

  [Closed] Software
  Why is Music Cleaning Lab 2008 not available on the Magix site anymore?