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Hi John, That's what I found also, with a few test MP4's indeed it works (i.e. inserting in non-automatic mode on the marker from the Pool causing a ripple to the right), but a shuffle on the timeline between the MP4's is not working. I think that

Music Maker

2 answers, most recent on 5/12/2026

Incorrect package sent after payment

Like so many others here, I paid for musicmaker Ultimate 2026 and have been only given the half priced platinum version despite 5 tickets I have raised and still zero response! There is no tel number I can find for customer service and it seems the

Off topic

163 answers, most recent on 6/12/2026

RE: Magix support has not responded to support tickets for months

I have similar case. I ordered VIdeo Pro X ultimate upgrade, but never received mail with serial number and activation coupons for additional products from ProDad, NewBlue and BorisFX. I already placed 3 separate tickets and I got no response to any

Movie Studio

12 answers, most recent on 5/1/2026

RE: Have downloaded Magix video de luxe 2026

@David-Cowan Hi I am in agreement with @emmrecs comment 'consider a new, more modern machine' Your current PC is below the minimum specs for running VDL 2026, upgrading the RAM may be difficult, the current offerings from quality respected brands of

Off topic

163 answers, most recent on 6/12/2026

RE: Magix support has not responded to support tickets for months

@Michael-Lockyear I don't understand what you mean with "certain products" from Vegas. Technically, you buy a license for Vegas and additional software is just a free bonus. It doesn't matter if the same bonus software is included in Vegas 23. It

Music Maker

2 answers, most recent on 10/7/2025

[Closed] Start The LINUX support already. (Or quit hindering it)

It is about time to devote some of your efforts into support for LINUX users.So far it has been obvious you could not care less. Your moderators even shut down any topics related to us using MAGIX on LINUX. Stating that we are "on our own" and

Movie Studio

16 answers, most recent on 2/25/2026

RE: Can't get Red Text

@KJS-LES Hi again Kami, I assume you mean that your account shows only MMS 2023 Platinum? If so, that is because it is the only Magix software you currently own, apparently. Your account will not show any potential upgrades (i.e. "new" versions).

Off topic

163 answers, most recent on 6/12/2026

RE: Magix support has not responded to support tickets for months

@Christiaan-Deliaert Moderators are fellow users of Magix software, not Magix employees so there is little we can do to directly help in this situation, sorry. "Rescue Your Video Tapes" is sold as a "boxed" item, if I remember correctly, since it

Movie Studio

14 answers, most recent on 3/26/2026

RE: Hardware Rendering

@AAProdsSummary: mini PCs can be cheaper than towers, compete with towers and are budget friendly. Having a top CPU/GPU/Ram/NMVe is probably not a good case for spending your money.iGPUs (onboard GPUs)are becoming rather amazing. The mini PC I have

Movie Studio

8 answers, most recent on 3/13/2026

RE: I have Video Deluxe Plus (2026) :: But ProDAD Hide V2 not included??

BTW, proDAD Hide is a standalone program, not a plugin, even though it can be downloaded from within the program if purchased. John CB So this is yet more deliberately misleading & false advertsing by the xxxxxx who run Magix!!As they claim in

Movie Studio

22 answers, most recent on 1/7/2026

RE: Unable to capture audio during Screen Recording -Video Deluxe 2026 Plu

@browj2 Too late to edit my post. John, I've just realised the middle button you mean. It's not the one I'm talking about - it doesn't take you to the window required. The method using the bottom row of buttons as above does. AndyW

Music Maker

8 answers, most recent on 5/30/2026

RE: Licence Document

@Ward-Ron Hi . . . . I have Royalty Free Licenses for the Tracks I've made . . . . A 'Royalty free' licence, is one that you do not have to pay a royalty fee to use, this is the standard licence you get with the program, it does not allow you to

Movie Studio

16 answers, most recent on 4/26/2026

RE: GL Transitions ?

I am sure that the GL transitions can be replicated, but they are free, and the ones listed require no additional programming. And if you ran them in Vegas, you would know that some do have slider options for various adjustments. Not as numerous

Movie Studio

12 answers, most recent on 12/22/2025

RE: SPLIT WHILE PLAYING WITH LETTER T

@Aamer-Bader Hi Please do not duplicate post the same comment in different topics. I have removed your comment from the other topic. @browj2 has suggested an alternative solution above which is more accurate and less time consuming then cutting on

SOUND FORGE

20 answers, most recent on 6/28/2025

RE: Sound Forge 15.0 build 121 'Enter Key' behavior change

Still not changed via updates - for me even not in 15 Pro. It's total crap, I couldn't agree more. @rraud, your keyboard.ini sadly didn't work for me... My solution with Pro: Options --> Customize Keyboard Go to Data Window and search for "Toggle

Movie Studio

One answer, on 5/26/2026

Mixdown showing hardware acceleration deactivated in Movie Studio 2024

Hello,at first i wanna say i did see - https://www.magix.info/us/forum/hardware-encoding-for-mpeg-4-export-stopped-working--1329535/Tried solutions from it but nothing helps.1. switch cpu/gpu encoding2. reinstall3. remove magix folders from

Off topic

8 answers, most recent on 5/12/2026

RE: Software Specifications

Oh well.... if you click on @PATIENT-X link, you will see the 3 dots. But going to the main Magix site, nope, they aren't there Not very helpful for any prospective customers. @johnebaker, @PATIENT-X are you able to bring this to the attention

Off topic

163 answers, most recent on 6/12/2026

RE: Magix support has not responded to support tickets for months

@Frank-Pietrantoni9884 Hi, Where exactly should I post my inquiry? As you were told - on the Vegas forum. Again, scroll to the bottom of this page and click on VEGAS Forum. I do have a couple of comments about your questions as this could pertain to

Other products

One answer, on 8/28/2025

[Closed] VP v. 22, Build 93. Won't upgrade to 250 cuz "unexpected error." Win10

Vegas Pro 22 will not update from 22.0.0.93 to 22.0.0.250. Dell Windows 10, always worked before.

Samplitude

7 answers, most recent on 3/31/2026

RE: CC control of VST within Samplitude Pro X7

@terra3 That plug-in actually has two methods of 'easy learn' and neither I could get to work within Samplitude I'm not exactly sure what you mean. Please provide screenshots. I'm talking about this here:

Rescue Your Videotapes!

7 answers, most recent on 12/19/2025

RE: Lines in digitized VHS

I doubt that it is the digitiser. You'll notice the yellow banding in the sky; that will be caused either by poor tape quality or the VCR, so I think the lines are probably caused by the same issue. I just tried another VCR by Samsung and the

Movie Studio

26 answers, most recent on 8/24/2025

RE: MAGIX Video deluxe 2026 Premium MPEG_4 Activation problems

Hi @PETER-SMITH1397 Have you tried using the free version of Revo Uninstaller? The free version is portable so you just need to download it and run the executable. It does not install on your computer. Not only does Revo uninstall your program but

Music Maker

7 answers, most recent on 10/20/2025

RE: MMM 2014 fresh reinstall from website

Thank you, SP. Have you seen the d103.magix page online? It tries to claim it will be compatible with all later versions. It sucks to not know this in advance, sure. I will check how to create that firewall exception. Cheers.

SOUND FORGE

6 answers, most recent on 11/13/2025

RE: Sound Forge Audio Studio 17

@Charles-Yarbrough Hi Your comment has been hidden as it does not relate to the subject of this thread. Please create a new post and provide more information, including the playback device and how connected. John EBForum Moderator