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Movie Studio
16 answers, most recent on 12/23/2025
RE: No video only sound
@Odd-Aagesen Hi Black video on import is most commonly caused by issues with the graphics card (GPU) drivers or display options settings in the program for hardware acceleration of decoding, processing and export, where possible, by the GPU . Open
Movie Studio
11 answers, most recent on 12/4/2025
RE: Corrupted Audio
@MatthewEverett-Gates Hi Matthew. This may take a while and a few more questions / steps to get sorted. You say you are using Cubase 13? Does that mean you are using a separate audio interface? If so are you using that with Movie Studio? It's
Movie Studio
4 answers, most recent on 6/7/2026
RE: MAGIX Video deluxe 2026 Premium - My first voice over is the pits
Both Johns, again thankyou for the time you guys put in to help us out here 👏 this production starts to get to me if i have been at it to long I looked at (browj2) detailed advice and i have noted stuff i will investigate over time but will download
Off topic
160 answers, most recent one hour ago
RE: Magix support has not responded to support tickets for months
@Christiaan-Deliaert Moderators are fellow users of Magix software, not Magix employees so there is little we can do to directly help in this situation, sorry. "Rescue Your Video Tapes" is sold as a "boxed" item, if I remember correctly, since it
Video Pro X
33 answers, most recent on 7/15/2025
RE: keyframe bugs remaining in the current version of VPX17 (v..269)
@Betovalle @johnebaker @AAProds I can think of three solutions to this issue. The first is easy to implement by all of us editors of video. The other two require some programming enhancement. Instill in your personal workflow, the habit of cutting
SOUND FORGE
38 answers, most recent on 9/16/2025
RE: MP3 conversion glitches
I'm stumped, Rick, because I've now used three PCs and not all even in the same location, and with different software: REAPER, Sound Forge 14 and VLC Player. Two with Windows 10 and the other with Windows 11. I have a new PC at home using an old
Movie Studio
One answer, on 2/22/2026
RE: M0vie Stadio 2026 Platinum
@takashi-kawaguchi Google translate: フォーラムへようこそ。 発生している問題の診断にあたり、以下の情報をご提供いただく必要があります。 Windows のバージョンやプログラムのバージョンなど、お使いのコンピュータシステムの仕様について、こちらのトピック https://www.magix.info/us/forum/please-do-the-following-before-posting-your-question--621831/
Video Pro X
17 answers, most recent on 6/13/2025
RE: VPX 17 - project folder - transferring clip from list to timeline
Hi @Can-Dive @browj2 There is actually no data entry for this rating field! (VPX16 or 17). Since Magix did not comment at the time, I asked the GPT chat: "Clip rating field in the video editor" Explained in parts:Rating field = rating field, that
Video Pro X
17 answers, most recent on 6/13/2025
RE: VPX 17 - project folder - transferring clip from list to timeline
@Can-Dive Hi, As for the Scene/take bug, you indicated that you had reported it before, did you receive any feedback from Support acknowledging it as a bug? I also raised this in a follow up message to a ticket started on January 11, 2022, along
SOUND FORGE
4 answers, most recent on 2/1/2026
RE: Extraction de pistes CD
@Daniel-AUMIOT Voici deux points à vérifier. Premièrement, assurez-vous de ne pas enregistrer de fichiers dans un dossier synchronisé avec OneDrive. Windows tentera de les télécharger automatiquement sur le cloud, ce qui peut entraîner des
Other products
30 answers, most recent on 1/16/2026
RE: Topo maps broken in latest TRAVEL MAPS update
Hi there, can anyone help me with a problem /i sitting with: I struggle with my Travel Map Program It does one of two things And before I start to point out the problem, I use Travel Map last year as since October, many times with no problem. So
Movie Studio
21 answers, most recent on 10/18/2025
RE: Why Chromma key - gives additional collours on video ? Why
@badbob, @CubeAce Hi . . . . And now with a new version . . . . Is this MEP 2014 or a later version? If the video clip 3 posts above , is the newer version it is still showing you are using Movie Edit Pro, in which case this must be MEP 2021 or
Movie Studio
8 answers, most recent on 12/27/2025
RE: Error while downloading covers from the store ...
@Ronald-King Hi . . . . "Error while downloading covers from the Store. Please check if an internet connection is available" . . . It just comes back over and over, making the app unusable . . . . This would suggest: The Antivirus (AV) program is
Movie Studio
15 answers, most recent Yesterday
RE: Video Deluxe 2026 Plus
@AAM Thanks for the Windows version. Error code 5 Access violation is a Window issue, he most likely cause is a Windows Update. To check your system, close all running programs then:- Hold down the Windows Key and press XSelect - Terminal (Admin)
Photostory
17 answers, most recent Yesterday
RE: Unable to start Photostory de luxe 2025 and 2026 after changing comput
@bdesha Hi . . . . Reinstalled Photostory in a process which went smoothly without any errors and overcoming the freeze at start of the program . . . . We are making making progress . . . . I have quitted OneDrive temporarily . . . . . Temporarily
Audio Cleaning Lab
11 answers, most recent on 2/24/2026
RE: Need 2 files from Audio Cleaning Lab 10 cd distribution
@clement5 Hi, I have concluded that the included VST plugins with ACL4 are useless to me as they do not have any audio cleaning functions, just music production functions. No so. It comes or came with SpectraLayers Elements and RX Elements, both of
Movie Studio
10 answers, most recent on 5/23/2026
RE: Video Deluxe 2026 premium
@Steven-Wooten Hi Please use the abbreviation VDL for the product name. Are you logging in to the computer using a Microsoft account? If so, and OneDrive is active and syncing your documents to the cloud, then as a minimum you need to stop OneDrive
Movie Studio
7 answers, most recent on 2/20/2026
RE: Crashing in Windows 10
Has anyone got this message previously. I had Magix Movie Studio 2023 and got this message. I, wrongly, assumed that by getting the latest version Video DeLuxe 2026 last week, that it may solve the problem, but alas, I'm getting the same issue. It
Movie Studio
9 answers, most recent on 10/17/2025
RE: can someone help me remove dog barking and a car racing up the street
@spuddy13 Hi, To get rid of or reduce the sound of a dog barking and car passing, you would need sophisticated software like Steinberg SpectraLayers or iZotope RX. You can read up on this here for iZotope. You may have received some iZotope plugins
Movie Studio
9 answers, most recent on 8/14/2025
RE: MAGIX Video deluxe 2026 Premium: old serial number NewBlue remains
@Bruce-Henderson Hi . . . . This is my first experience of using the forum so was unaware that I was “hijacking” another’s thread. ... So get off my case moderator ! . . . . It is part of a Moderator's role to ensure that a users forum topic does
Movie Studio
13 answers, most recent on 9/13/2025
RE: Wich graphic card is better for Chroma Key effect ?
Sorry, I should have given you more infos. So here it is : I am using MAGIX Movie Studio 2023 Version 22.0.3.172 (UDP 3) BTW I tried MAGIX Movie Studio 2025 cause it comes with Boris Chroma Key, but it was worse, so I came back to 2023. I show you
Movie Studio
2 answers, most recent on 9/10/2025
RE: Error in module mx dec mf audio x64.dll
Hola que tal, bueno yo le encontré una solución a este error, fue muy difícil pero al final se pudo, en el caso mío estoy usando el Magix Video Deluxe 2024 Premiun, tengo otras versiones y me pasaba lo mismo e hice con todos y me solucionó al menos
Movie Studio
14 answers, most recent on 9/8/2025
RE: MAGIX Video deluxe 2026 Premium (Constantly Crashing on Startup)
@ItsMichael Hi. I don't know about the others but I have one monitor plugged into the nvidia card and the other into the motherboard video port so both GPU's are active and can be used by the program. Even if you select the nvidia card for your
Movie Studio
5 answers, most recent on 6/13/2025
RE: [Closed] Import MP4 problems
@Billy-Green8845 Hi . . . . store it on the desktop . . . . I could make an mp4 video . ... I would advise you not to store video, images or any other files you download, import or create on the desktop which is a protected folder/location. If the
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